Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case for Samsung Galaxy S25 Ultra - Fitted Protective Case - Black
Average customer rating
4.3
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
106
4 Stars
20
3 Stars
14
2 Stars
13
1 Star
5
87%of customers recommend this product.
(
90 out of
104)
Customer Reviews for OtterBox - Defender Pro Series Case for Samsung Galaxy S25 Ultra - Fitted Protective Case - Black
Posted by: Tony
Verified Purchase:Yes
Wife and I are always pleased with each purchase for our phone and tablet protectors. Especially as much as I drop my phone at work..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Holster doesn't secure the phone very well. I have ordered 2 defender otter boxes with holster and it's not secure.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, April 27, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: None
Verified Purchase:Yes
Case a little bigger than the phone. I added wedges
Written by a customer while visiting otterbox.com
Posted by: Zach
Verified Purchase:Yes
First clip didn't work snap in good and second clip same issue. So just using the case
Written by a customer while visiting otterbox.com
Posted by: Tony
Verified Purchase:Yes
Had otter box b4. Great product. Will definitely keep getting them for my phones
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
A really good product to protect your phone, i like it!!!
Written by a customer while visiting otterbox.com
Posted by: Steve F
Verified Purchase:Yes
I've been using the Defender series on different phones over the years. I can't even begin to count how many times I've dropped my current phone, but it remains in great condition.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: James
Verified Purchase:Yes
Great Product, well made! Protects my cellphone well!
Written by a customer while visiting otterbox.com