Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case for Samsung Galaxy S25 Ultra - Fitted Protective Case - Black
Average customer rating
4.3
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
106
4 Stars
20
3 Stars
14
2 Stars
13
1 Star
5
87%of customers recommend this product.
(
90 out of
104)
Customer Reviews for OtterBox - Defender Pro Series Case for Samsung Galaxy S25 Ultra - Fitted Protective Case - Black
Posted by: Christina
Verified Purchase:Yes
The Color Fades & Looks Dirty. The Black Cover Is Amazing Along With The FREE HOLSTER
Response from otterbox.comBy Customer Service, December 1, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: ROLl
Verified Purchase:Yes
garbage. vvv. garbage
Response from otterbox.comBy Customer Service, December 1, 2025
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Amanda
Verified Purchase:Yes
I ordered the case and screen protector, and must day thank you I love it. However the reason I love it is, I accidentally took a fall out of a 53 foot dry trailer, and had my phone in my back pocket. Landed on my phone. The screen protector broke but it did its job in protecting the phone. No damage to the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fred
Verified Purchase:Yes
This case is indestructible. They at times may appear bulky BUT they are built to last and protect unlike others.
This phone and protective case belong with each other.
This phone and protective case belong with each other.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: John Emmons
Verified Purchase:Yes
Protects the phone if you drop it, while making it easier to hold to so you don't drop it in the first place.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: wisemom992
Verified Purchase:Yes
The case is wonderful and so purple fits my phone perfectly
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grandbear1952
Verified Purchase:Yes
I really like the otterbox. My luck with phones isn't very good but it has already is already saved my galaxy twice already
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MaryL
Verified Purchase:Yes
Great case! Good feel. You know your phone is protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com