Customer reviews from otterbox.com
OtterBox - Defender Pro Series Case for Samsung Galaxy S25 Ultra - Fitted Protective Case - Black
Average customer rating
4.3
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
106
4 Stars
20
3 Stars
14
2 Stars
13
1 Star
5
87%of customers recommend this product.
(
90 out of
104)
Customer Reviews for OtterBox - Defender Pro Series Case for Samsung Galaxy S25 Ultra - Fitted Protective Case - Black
Posted by: Cinphonefan
Verified Purchase:Yes
I'm extremely happy with my phone case. It is easy to hold and it doesn't slip out of my hands. The Mountain Majesty color is beautiful, I'm glad I chose this one. This case is exactly what I was wanting.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: S 25 Ultra
Verified Purchase:Yes
Needs better camera protection for the price. No lens protection, and leaves a lot of the phone case around the lenses open to scratches and debris.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, February 19, 2025
Hello! We hope you grow to enjoy the amazing rugged protection of the Defender Pro Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that may arise as you use and enjoy this case!
Written by a customer while visiting otterbox.com
Posted by: Hank
Verified Purchase:Yes
You had the battery flapper, right on the S24. And now you went back to the old way on the S25
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Another solid case. I do appreciate the option of buying the case without the belt holster. I hope the soft outer layer will last longer than six months.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jaime Dina
Verified Purchase:Yes
I love it. I am very disorganized, which is perfect for protecting my s25.
Written by a customer while visiting otterbox.com
Posted by: Quin
Verified Purchase:Yes
Phone doesn't stay in Phone carrying case, it keeps trying to fall out. Its not tight enough
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Tilly Lo
Verified Purchase:Yes
Defender is the case to get! I have been using the Otterbox Defender Pro case on my last 2 phones after I discovered Otterbox. I'm so please with it. My phone is my primary camera that I use to tajlke pictures daily of my pups. We take vacations and day trips quite often, and often drop my phone when taking pictures of my pups while maneuvering 2 retractable leashes. My phones have survived hundreds of drops. As long as Otterbox is around, I will continue to get the Defender Pro cases. The color options are consistently nice. I got the purple one because the other colors are too dark for me, and the purple case turned out even nicer in person.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
These items are great! I used one on my old phone and it protected it for years!
Response from otterbox.comBy Customer Service, February 18, 2025
Hello Paul! Thank you for the kind words about our Defender Series Pro case! If problems ever arise with your case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com