Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Thin,powerful and secure
on July 29, 2025
Posted by: Faferreira
[This review was collected as part of a promotion.] Phone is thin but balanced .Good to grab and weight is just fine . With galaxy Ai the phone responds very well and never lags .
Really good so far .
Really good so far .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So amazing I switched back!
on July 29, 2025
Posted by: Byeiphone
[This review was collected as part of a promotion.] I was an apple user for the last 4 years and this phone got me back on team Samsung again and boy am i glad I made the switch back! This has been so great for work, school work, and personal use. I am multitasking like a pro and its made my life so much easier, considering getting the keyboard and exploring even further with the DeX mode! I also got the buds and the sound quality is so fantastic as well, comfortable for long wear as well. The galaxy ai has also been a huge help while using my new phone, making it convenient for daily briefing and note assist while in class.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There is a first for every and this is it
on July 29, 2025
Posted by: ZakuBaux
[This review was collected as part of a promotion.] I've never owned a folding phone before, or well a modern one o should say and it's always been something living rent free in the back of my mind. I've been with Samsung in the past but ultimately moved back to OnePlus for many years until now. What was it that caused the change of heart?
Well for starters the gorgeous blue. It's beautiful and all I could keep telling myself is man if I ever bought the Fold 7 it must be the blue one. Second was the feel in hand at a local Best Buy (Clearwater Florida). The phone was absurd thin and on top of that it was lighter than the OnePlus 13 which is already incredibly light.
The display is large, crisp and clear and the buttons are responsive. No on screen finger print reader means I have easier access to tempered glass screen protectors too. It's running with the Snapdragon Elite and it's fine tuned for Galaxy and still performs like a champ.
But the only thing holding it back is the smaller battery and low charging speed which while I will miss alot is not enough to ruin the enjoyment I've had for the past few days with the Fold 7.
This is my first modern folding phone and I'll be honest. I love it and will be happily making it my daily driver for quite some time. Glad to be back Samsung ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful and lightweight-A real winner!
on July 29, 2025
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I just got my new phone and I am very pleased. The crease in the middle does not exist anymore. My phone is so light and stylish. I am loving it so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Huge Improvement And A Letdown
on July 29, 2025
Posted by: mtthwmrtn777
[This review was collected as part of a promotion.] The increased screen size for the outer and inner screens is very welcome. The improved camera on the Fold 7; increased to 200 MP is absolutely incredible. It is impressive how thin this Fold is in comparison to the previous generations of the Fold. But these phones continue to be made thinner and thinner at the expense of more important features. At first we lost the 3.5mm headphone jack and most recently we lost the use of the invaluable S-Pen. The S-Pen is one of the things that makes this device worth having and using. Having to use this incredible phone without the S-Pen it doesn't feel right at all. I love how Galaxy AI can be used for creating and altering images. But you need the S-Pen in order to be precise with your drawings and alterations.
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We’re happy to see that you’re enjoying the enhancements, especially the larger screen and the remarkable 200 MP camera. Your feedback about missing the S Pen is truly appreciated. We understand how much it adds to the overall experience and enhances creativity. We're constantly looking for ways to improve our devices, and your insights are vital to that process. We hope to hear more from you in the future. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone - New Z fold 7
on July 29, 2025
Posted by: Justin
[This review was collected as part of a promotion.] This is by far the best phone i have ever owned! I have always been a apple phone user. Recently decided to make the switch, i think i will always be a samsung customer moving forward. This phone is very user friendly, large inner touch screen is amazing and very useful. Cant wait to see what other products Samsung has to offer that integrates with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Finally Nails the 'Pocketable Tablet'"
on July 29, 2025
Posted by: Juju110
[This review was collected as part of a promotion.] Samsung's Galaxy AI is a groundbreaking set of features that genuinely changes how you interact with your phone. It's not just a single tool but an entire ecosystem of AI-powered capabilities designed to simplify your life, from communication to content creation.
One of the standout features is Circle to Search. This tool, in collaboration with Google, allows you to circle, highlight, or tap any image or text on your screen to instantly get search results without leaving the app you're in. This is a massive time-saver, whether you're trying to identify a landmark in a photo or find a product mentioned in a social media post.
For communication, Live Translate is a game-changer. It provides real-time, two-way voice and text translation during phone calls, making it easy to communicate with someone who speaks a different language. Another incredible tool, Chat Assist, helps you refine your messages by rewriting them in various tones, such as professional, casual, or witty. This is especially useful for drafting emails or responding to messages.
The photo editing tools are also fantastic. Features like Generative Edit let you resize, remove, or reposition objects in a photo, with the AI seamlessly filling in the background. It's an incredibly powerful tool for getting the perfect shot without needing complex software. Note Assist is another feature that has quickly become a part of my daily routine, as it can summarize long documents or meeting notes into a concise, easy-to-read
One of the standout features is Circle to Search. This tool, in collaboration with Google, allows you to circle, highlight, or tap any image or text on your screen to instantly get search results without leaving the app you're in. This is a massive time-saver, whether you're trying to identify a landmark in a photo or find a product mentioned in a social media post.
For communication, Live Translate is a game-changer. It provides real-time, two-way voice and text translation during phone calls, making it easy to communicate with someone who speaks a different language. Another incredible tool, Chat Assist, helps you refine your messages by rewriting them in various tones, such as professional, casual, or witty. This is especially useful for drafting emails or responding to messages.
The photo editing tools are also fantastic. Features like Generative Edit let you resize, remove, or reposition objects in a photo, with the AI seamlessly filling in the background. It's an incredibly powerful tool for getting the perfect shot without needing complex software. Note Assist is another feature that has quickly become a part of my daily routine, as it can summarize long documents or meeting notes into a concise, easy-to-read
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Tech
on July 29, 2025
Posted by: ILoveMyFold7
[This review was collected as part of a promotion.] I haven't tried out the Galaxy Ai yet but I am looking forward to using it. I had previously had the Fold 4 and I loved it. The ability to multi-task came in very handy. I had to do different applications at the same time effortlessly. Due to unforseen circumstances, I switched to iPhone but I missed my Fold very much. I am happy to report that an opportunity presented itself and I am back!
Value
5
Written by a customer while visiting Samsung US