Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
1
Do not buy
on October 13, 2026
Posted by: Jay1
from New mexico
Not scratch resistant. Very fragile. Inner screen breaks on its own even withought debrie. Camara sticks out way too much. Also very fragile. Frame gets scratches easy. Rear glass panel cracks too easy. Durability is 1/10. 10 being can withstand heights above 2 feet. Handles scratches on the frame itself
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade was worth it coming from a fold 4
on October 13, 2026
Posted by: Trich83
[This review was collected as part of a promotion.] I chose samsung all the time heavy samsung user love their eco system watch Zfold 7 512 they are very responsive and have taken care of all my concerns or issues I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Balance of Productivity and Entertainment
on October 13, 2026
Posted by: Chacho
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because I wanted a device that could handle my busy lifestyle, whether I'm working, completing college assignments, or relaxing with some entertainment.
One of my favorite features is the large foldable display. It makes reviewing documents, responding to emails, researching assignments, and multitasking between apps much easier. Being able to work with multiple apps on one screen is extremely convenient, especially when balancing work and school.
Outside of productivity, I enjoy using my Fold7 for gaming, streaming movies, watching sports, and catching up on soccer highlights. The larger screen really makes a difference, especially when playing games or watching videos.
I also appreciate having a full-sized smartphone that can open into something resembling a small tablet whenever I need additional screen space.
Overall, the Galaxy Z Fold7 has become an important part of my daily routine. It combines productivity, entertainment, and convenience into one device, making it a great fit for my lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone so so internal screen
on October 12, 2026
Posted by: DocHollywud
[This review was collected as part of a promotion.] I chose the zfold 7 as I have larger than normal hands and it fits just right unfolded. The only disappointment is the internal screen scratches fairly easy. My thumbnail on the left had really messed the screen up playing a specific game. If I could have it to do over I would make sure my thumbnails were trimmed as much as they could be.
The phone itself is beautiful, the screen is vibrant that processor is very fast!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is Great for all your daily needs
on October 12, 2026
Posted by: BigHeadBaker
[This review was collected as part of a promotion.] I chose this phone due to its ability to swap between screens. I love the ability to read on the large unfolded screen. It has all the features you need from a phone and more. The big screen is also great for mobile gaming and watching media. Perfect for long traveling days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product has a great features but..
on October 12, 2026
Posted by: Ker101
[This review was collected as part of a promotion.] The only concer for me... if you write a text message using only firdt screen...Traducción al inglés:is a bug problem because the keyboard on the screen is so narrow that your fingers hit any key and you end up making typing mistakes
Value
3
Response from Samsung USBy R&R, October 13, 2026
Hey there SuperFly,
Thank you for sharing your experience with the Galaxy Z Fold7. Its large 8-inch main display, powerful Snapdragon processor, and 200MP camera make it a versatile device for both productivity and entertainment. We understand that typing on the narrower cover screen can sometimes lead to accidental keystrokes. To enhance your typing experience, you can adjust the keyboard size and layout in the Samsung Keyboard settings, which may make it more comfortable to use on the cover display. Please see the resource linked below to learn more. We appreciate your feedback and hope you continue to explore all the features your Galaxy Z Fold7 has to offer. Thank you for choosing Samsung.
Adjust keyboard settings on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. Its large 8-inch main display, powerful Snapdragon processor, and 200MP camera make it a versatile device for both productivity and entertainment. We understand that typing on the narrower cover screen can sometimes lead to accidental keystrokes. To enhance your typing experience, you can adjust the keyboard size and layout in the Samsung Keyboard settings, which may make it more comfortable to use on the cover display. Please see the resource linked below to learn more. We appreciate your feedback and hope you continue to explore all the features your Galaxy Z Fold7 has to offer. Thank you for choosing Samsung.
Adjust keyboard settings on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Can't do without my Zfold, however I need my pen b
on October 11, 2026
Posted by: Ogbeni31
[This review was collected as part of a promotion.] I chose the zfold for it's versatility since the zfold 3 for best of work and personal S pen, teams call, office applications and multi-tasking.
I do however, wished the compromise for making it lighter hasn't taken away it's possibilities.
2 things I wish the Zfold has. The camera features of the ultra slab phones as well as bringing back the spen with Bluetooth.
Value
4
Response from Samsung USBy R&R, October 12, 2026
Hi Ogbeni31,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device combines an expansive display, a versatile multitasking experience, and a productivity-focused design that caters to both work and personal use. We’re glad to hear that features like Microsoft apps, video meetings, and S Pen support have become essential to your routine. We also appreciate your feedback regarding the camera capabilities and Bluetooth-enabled S Pen functionality, as these details can significantly enhance the experience for longtime Z Fold series users. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device combines an expansive display, a versatile multitasking experience, and a productivity-focused design that caters to both work and personal use. We’re glad to hear that features like Microsoft apps, video meetings, and S Pen support have become essential to your routine. We also appreciate your feedback regarding the camera capabilities and Bluetooth-enabled S Pen functionality, as these details can significantly enhance the experience for longtime Z Fold series users. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Title: Excellent Foldable Phone
on October 11, 2026
Posted by: Amedate
[This review was collected as part of a promotion.] I’ve been very happy with the Galaxy Z Fold7. The large inner display is great for multitasking, watching videos, reading, and everyday use. The phone feels premium, the performance is fast and smooth, and the cameras are very good. I also really like how practical the outer screen is when I don’t need to unfold the phone. Overall, it’s a powerful and versatile device that has been a great experience to use.
Value
5
Written by a customer while visiting Samsung US