Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,739 Reviews)
Open Ratings Snapshot
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4 out of 5
4
The phone i have been waiting for
on July 30, 2025
Posted by: Lazyseoul
[This review was collected as part of a promotion.] I am extremely happy with the new galaxy fold 7. I have been an iPhone user ever since the first model but have become of their hardware design. I've been eyeing the Fold for quite some time and finally pulled the trigger to get it. There are some learning curves to the android OS but is easily overcome. The phone has an incredible screen and is extremely fast and powerful. It doesn't struggle with any tasks I've tried to do on it. My only complaint is that it is a bit difficult to open the fold and that the phone material is a bit slippery.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far I'm pretty impressed!
on July 30, 2025
Posted by: NYankee
[This review was collected as part of a promotion.] I purchased the Galaxy Zfold 7 on pre-order. I'm always nervous (and excited) to get a new phone, but the Zfold I have wanted for a long time! One thing that kept me from getting it in the past was the thickness of the phone plus a case. That is NO LONGER a problem! The Zfold's new slim design and new larger front screen is ideal!
As usual, Samsung nailed it again with their camera and lenses! I even have friends with iPhones who ask ME to take photos and videos because the Samsung cameras are so impressive! I completely agree!
The Samsung Zfold 7 is lightning fast and although I haven't had it long enough to explore the #Galaxy AI in depth, I'm quite sure it will be just as helpful!
The unfolded screen of the Zfold 7 is quite large and perfect for movies, gaming and multitasking where a "regular" phone can be cumbersome.
In summary, so far I am extremely impressed with the Samsung Zfold 7 and I am looking forward to all the amazing options AI offers and the innumerable things I will be able to do with my new phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Fold Yet
on July 30, 2025
Posted by: miltspoon
I bought both the Fold 7 and the Flip 7. I have had every Fold since the Fold 2. This is the best Z Fold yet. It is much thinner and nice looking. The fold in the unfolded screen is almost not there. It is very fast and the charge lasts more than all say. The cameras are fantastic and better than the past Folds.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wow! Nice freaking job this phone... BUTTER!
on July 30, 2025
Posted by: Rainbo
[This review was collected as part of a promotion.] Its sooo slim so lite moves so smooth im so glad I waited i went from the 4 to the 7 and it was worth it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love, love, love
on July 30, 2025
Posted by: Smwsmw15
[This review was collected as part of a promotion.] I just got my new Samsung Galaxy Zfold 7. I am impressed how thin and light it is. The screens are gorgeous!! I got the blue and it looks great! Everything seems to be working as it should.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What I've been waiting on
on July 30, 2025
Posted by: samsunggirly
[This review was collected as part of a promotion.] Just received my galaxy fold 7 in jet blue and this phone is what I've been waiting on. As a fold and a flip user from the beginning the z fold 7 is by far the best on. The cover screen is now more functional. I don't have to keep opening my phone to type and watch full screen. The thiness of the phone is also awesome. It's light and sleek. The one UI 8 is flawless. The layout and the speed of switching from one thing to another is seamless. The clarity and the way my monopoly game looks is chef's kiss. And with the camera, I like it I just hate the fact that they removed the under display camera. I enjoyed that in the fold 6. Not seeing that camera hole was a good thing for me. The speakers and bass took a hit as well. The 6 had good speakers and bass. Let's talk about AI...I love it. The note feature is a favorite and of course the removal of unwanted items and background noise is good too. I've seen the object removal on other devices and weeeellll lets just say Samsung nailed it...lol. O did I mention the multiscreen is a winner. I play my game and text at the same time all the time. So as you can see I love my phone..lol. The Fold 7 in my opinion did not disappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 7: Slimmer Build, Bigger Upgrade
on July 30, 2025
Posted by: JNML25
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 every day — at work, for social media, multitasking, and just normal life — and it’s hands-down the best foldable I’ve used. The thinner design feels way better in the hand, and opening up that big screen still feels like magic. It’s perfect for handling work stuff, watching videos, or using multiple apps at once without lag.
One thing I actually use all the time is Galaxy AI. Circle to Search is super clutch — I can just hold and circle anything on screen (like a product, a face, or a word I don’t know), and it instantly finds what I need. It saves time and makes the phone feel way smarter. Note Assist also helps when I’m taking quick work notes or trying to summarize something — it cleans up everything automatically.
Now, for the downside: the battery is a bit small for a device this powerful. It gets me through most days, but if I’m on it heavy — like multitasking or streaming — I definitely need a charge by the evening. I’ve seen others mention this too, and I agree it’s one area that could use an upgrade.
Still, the performance, camera, display, and smart features make this a killer daily device. Samsung really polished the foldable experience this time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game Changer
on July 30, 2025
Posted by: Hankcab12
[This review was collected as part of a promotion.] Used a standard slab phone for years. Having the folding form factor is an absolute game changer for viewing all sorts of content! The thinness of the device makes for zero compromised in my opinion. Galaxy AI comes in handy occasionally, especially for photo editing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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