Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,739 Reviews)
Open Ratings Snapshot
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
First ever fold smart phone
on July 30, 2025
Posted by: XiscosGalaxy
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is my first ever foldable device, and I can’t believe how much it’s changed the way I use my phone. At first, I wasn’t sure if I’d really need a foldable, but after a few weeks I’m hooked. It feels like having a tablet and a phone in one — I can stream movies on the big screen, hop into a game with plenty of space, or multitask with multiple apps side by side, then fold it up and stick it in my pocket like nothing. The hinge feels strong and smooth, the display looks incredible, and the battery easily lasts me through a long day even with heavy use. Galaxy AI has been one of my favorite features so far, it makes the phone smarter in ways I didn’t even think I needed, like translating on the fly, summarizing notes, and helping me stay organized for work. It’s crazy how useful it is day‑to‑day. This phone has completely redefined what I expect from a smartphone. I can say without a doubt that the Fold 7 has set the bar for what a premium device should feel like, and I’m glad my first foldable experience was with this one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really light and useful
on July 30, 2025
Posted by: Galaxyhero
[This review was collected as part of a promotion.] It is really light to carry all the time and I do not feel tired. Good to watch movies, shorts, text and we suffer at same time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Super slim
on July 30, 2025
Posted by: Ikdssa
[This review was collected as part of a promotion.] Great camera ,and great performance and slimmest phone ever great performance.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 31, 2025
Thanks for taking the time to share your thoughts on the new Galaxy Z Fold7! We really appreciate your insights, as we always look forward to hearing from our customers. We're more than happy to see that you're pleased with the camera, sleek design, and performance of the phone. This is precisely the feedback we look forward to getting from our customers. The camera system on the Galaxy Z Fold7 includes five cameras. There is one for the cover screen, one for the main screen, and a pro-grade triple rear camera. One of the most impressive upgrades is the inclusion of the high-resolution 200MP wide-angle camera, which is the same lens featured on the Galaxy S25 Ultra. Additionally, the Galaxy Z Fold7 is the lightest and slimmest Fold yet, making it even more convenient to use. We hope you continue to enjoy every moment with your Z Fold7, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Enhanced fold !
on July 30, 2025
Posted by: TimHill
[This review was collected as part of a promotion.] I love how thin and how much lighter it is than previous generations the better camera is a nice added upgrade the AI enhanced features are very useful in alot of ways from surfing the web to helping with photo and video editing . I have also noticed an improvement with battery life aswell !!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Orders is 50% off
on July 30, 2025
Posted by: Mariah
from Utah
Undeniably impressed with my first purchase I spent half order was fifty off absolutely stunning would buy more check the image
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone, good size display when open
on July 30, 2025
Posted by: Ruthie
[This review was collected as part of a promotion.] I love my new phone. I was interested in getting a phone that opened to a larger screen. It is sleek and thin. But it seems to be very good quality. It is easy to navigate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect!
on July 30, 2025
Posted by: Sayemnishi123
[This review was collected as part of a promotion.] Overall the phone is great especially with the new redesign. It feels like a phone finally and tablet when need be. The thinness and wider form factor make the phone feel great to hold, use and pocket daily. My biggest gripe is the battery size and charging speeds. My wife has the S25 Ultra with a bigger battery and faster charging for a cheaper price. It would've been nice if all three cameras received an upgrade rather than just the main camera. Outside of that, the phone is almost perfect!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Former iPhone user converted!
on July 30, 2025
Posted by: Haaxler
[This review was collected as part of a promotion.] The Z Fold 7 is by far the nicest phone ive ever had. Ive gone back and fourth between apple and android many times over the years, but i can say the Z Fold 7 officially converted me to android! Its VERY thin and light compared to folds of the past. 10/10 would recommend buying if you can afford it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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