Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
This is the best phone I ever had.
on July 30, 2025
Posted by: Samsungshopper
[This review was collected as part of a promotion.] The best device for streaming, gaming, movies, sports, work, school and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Work of art but Incomplete in some ways
on July 30, 2025
Posted by: Sams4u
[This review was collected as part of a promotion.] Recently got a fold 7.. Everything is good but I would say there are things that can be better.. I feel a bit of lag in software experience and also some apps doesnt work properly for some reason. S PEN functionality is missing for a tablet like phone but man this feels light on hand and easy to use..
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Thanks for reaching out! Your feedback on the Galaxy Z Fold7 is very much appreciated. We understand that you may miss the S Pen, but we believe the Galaxy Z Fold7 offers plenty of features to enhance your experience. One standout capability is Note Assist, which makes daily tasks easier by leveraging the large screen. With Note Assist, powered by Galaxy AI, your notes can be effortlessly organized, outlined, and summarized. Plus, to keep you focused during discussions, Transcript Assist automatically transcribes and summarizes your meetings, also using Galaxy AI. We also suggest checking for any available software updates for your device and apps, as these updates can ensure you're getting the best performance and features without lagging. We're here to help you get the most out of your Galaxy Z Fold7! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Exciting new experience!
on July 30, 2025
Posted by: DrRob55955
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 7 is my first experience with a fold. My last several phones have been the Ultras. I have loved them, especially the 23 camera. The pictures I could take were amazing. This new Fold 7 has not been a disappointment. The camera does a great job and I'm enjoying doing some creative editing with the new features. This charges extremely fast and the battery lasts all day. The screen is clear and crisp and the graphics on the Fold screen are excellent. The phone itself is very thin and feels substantial in my hand. It is not bulky or heavy, very similar to my 23 Ultra. The AI features are very helpful. The answers come quickly and the quality is great. It saves me ti.e when I need to look something up or just need a little more context. I love the blue color, and how easy it is to customize to my needs. I give the Fold 7 an A+ !!!! I've included a couple of photos taken by thr Fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is it
on July 30, 2025
Posted by: TheOne
[This review was collected as part of a promotion.] Phone was better than expected. Good camera, large screen when open, slim and fits right in your pocket. Moved from the S23 Ultra to this, happy I waited and did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful product
on July 30, 2025
Posted by: Kingme
[This review was collected as part of a promotion.] Samsung Galaxy is by far better then iPhone and they have more features not only better designs ect ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 7 should be renamed Fold 007
on July 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is like James Bond, because its a double agent. You get the full front screen feel and usability like a normal phone. It feels lighter than a regular phone, and just as thin as one too. Then all of a sudden it reveals its true identity, and opens up to a full blown tablet experience on an 8" inner screen. Talk about blowing your cover(screen)! The Fold 7 is quick and snappy, and I can customize just about anything I want on it. It's a real conversation starter, and a great way to break the ice, as long as its shaken, not stirred. Having Galaxy AI is like having Q in your pocket, ready to assist you with the latest tech to successfully complete your mission of the day.
Loving the new Fold 7, I upgraded from a Fold 4, and the leap is mind blowing. I'd recommend this phone to anyone. I switched from Apple when I got the Fold 4 and I do not regret it. These phones are just so much more fun and useful in my opinion. Between Galaxy AI and Gemini, it makes Apple Intelligence look like a total gimmick. Camera quality, fast charging, customization and compatibility, all favor the Galaxy Fold 7 in my opinion.
Mission accomplished, Samsung.
- Bond, Sean Bond.
- Bond, Sean Bond.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 30, 2025
Posted by: Miggy6
[This review was collected as part of a promotion.] A little thick but love being a le to do multiple things and it not be small when its folded open.
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7, Miggy! We're excited to see that you love being able to multitask with your phone. The 6.5" cover screen and the impressive 8" main screen with a wider aspect ratio are designed specifically to enhance your multitasking experience, making everything from work tasks to media consumption feel seamless. The new design makes the Z Flip7 work great as a pocketable workstation. The balance of being wider yet lighter and thinner in the Z Fold7 allows for even greater portability without sacrificing functionality. Your insights are always appreciated! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Gave up Apple Watch
on July 30, 2025
Posted by: TechLover
[This review was collected as part of a promotion.] I use galaxy a I in daily tasks and while cooking. This watch is lighter than my apple watch and the battery life lasts longer. I like the round screen better than the square screen of an apple watch. Feels high quality.
Value
5
Written by a customer while visiting Samsung US