Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Amazing phone
on July 31, 2025
Posted by: JemQueen
[This review was collected as part of a promotion.] I love the bigger screen. This is my first fold I am really impressed with the sleek look and how light it is. The AI on this is very accurate and informative and the break down and suggestions on your searches are really helpful when getting information. I definitely recommend this phone. I absolutely love how versatile it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first Fold phone
on July 31, 2025
Posted by: Chronos88
[This review was collected as part of a promotion.] This is my first introduction into the world of foldable phones. I often use my phone for work and watching videos. It's awsome how I can now use the cover screen like a normal phone for working and calls. Then all I need to do is OPEN the phone to have a nice big screen for viewing documents and watching videos.
I don't see how anyone can go back after having something so convenient and practical. I don't see myself giving up this series for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for traveling
on July 31, 2025
Posted by: RinnieDMV
I love the size. I travel a lot. When I do, I wear small crossbody bags. The fold 4 was too big and bulky for most of my bags. The flip is a perfect fit for the bags.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent screens
on July 31, 2025
Posted by: Sweetie
[This review was collected as part of a promotion.] This phone allows me to work from anywhere! The features are endless and so easy to use. Having had the Z Fold 4 and upgrading to the 7 was a great decision! The screens are bigger making it much easier to use the screen when the phone is closed. Using Galaxy AI is LIFE CHANGING!!!! I've always been a Samsung phone customer and will always have a Fold moving forward! Great product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST SWITCH OVER YET!
on July 31, 2025
Posted by: TheFletcher
[This review was collected as part of a promotion.] I was a Apple user until i saw the Z Fold 7.. preored it and never look back since.. im oving the diversity of the device when it come to phone that pretty much folds out into a perfect tablet. Great video/photo quality. This device has so many way you can utilize and customize it to your personl likely. Great for school, work and also mre fun in assiting me in my daily routines.... THA KS SAMSUNG!!! BEST DESIGN EVER!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a bigger cover display
on July 31, 2025
Posted by: R2104F
[This review was collected as part of a promotion.] Z fold 7 Finally has a bigger cover display. Its super slim,lightweight. Crease on the main display has improved.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Processor is fastest i've used this far!
on July 31, 2025
Posted by: TyraTalks
[This review was collected as part of a promotion.] I live for the fastest processor, the smoothest transfer, the seamless toggle! It's normal for me to have 8 plus windows open at one time *and not because I forgot them. I need a phone that let's me write it, create it, sign it, word document it, pdf it, Evernote, zip, unzip compact, upload it, & download work between 5 emails 3 different drives and a few things neither the os, myself nor anything or anyone else expected we may have to do but here is the challenge and it may not be seamless but the phone works towards the word flawless. That is to me the ultimate phone in a nutshell for what I do do need and all I could want, that my friend is not it no frustration as of yet with this phone and or is. Not to say there won't be but things are looking like it will fold right into place.... Sleek, smoothe and so far moving weightlessly through the steps!!!! Not ai just hi "human instinct!" And great technology paired with sustainable housing for os...Loving it so far ....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Stay confused
on July 31, 2025
Posted by: MammaT
I am genuinely pleased with the phone but find it difficult to keep track of all the updates and things you have to stay on top of
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, MammaT. We appreciate your feedback and understand that keeping track of updates can sometimes be a bit overwhelming. Updates are crucial for the functionality of your phone, and they ensure that you have the latest features and security enhancements. If you’d rather not update manually, you can set up automatic updates by going to the Settings screen, tapping on Software update, and selecting "Auto download." This will help you stay current without the extra effort. These security updates are designed to strengthen the security of your device and protect your personal information as well. If you have any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US