Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Loving the phone!
on July 31, 2025
Posted by: Diaz92
[This review was collected as part of a promotion.] I've had my fold 7 for a week now and it's amazing. Super easy to use and the the screen when open is perfect for streaming videos!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Thing Since Sliced Bread...
on July 31, 2025
Posted by: ISungSamASong
[This review was collected as part of a promotion.] Let me preface by saying... The Z Fold series has had me in a choke hold since the Z Fold 3. I've bought almost every version. The 3, 4, 6, and 7, and now currently the Z Fold 7 and Z Flip 7 (as my business phone). Samsung Galaxy Z series is leading the industry in software and hardware innovation, ecosystem, and user experience. Galaxy AI is THE BEST AI TOOL ON ANY SMARTPHONE. I'd stake my inheritance on that fact. Galaxy AI is what Siri wants to be sadly enough. Imagine being the first to the game *cough cough* Siri, and still being overshadowed by Galaxy AI. I use it for absolutely everything, it's learned the way I text and instead of me typing out a response it gives me something I would say and it's highly accurate too. I love the Galaxy AI smart feature that allows you to edit things out of your photos. Galaxy AI compounded with Google Gemini, and you're in literally the best AI ecosystem available to the every day consumer. I own so many Samsung products and they all interface with each other. I especially love to use smart things to control my TV from my Z Fold 7. You don't even have to be in the vicinity. I can literally control all my devices from anywhere in the world. Can you name a certain "fruit named" company product that can do the same? From the wearables, TV, utilities, and especially phones. If you don't already have a device by Samsung, I guarantee you'll have FOMO by time you finish this review. #SamsungForever #SamsungIsBetterThanOrangesOrWhatever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on July 31, 2025
Posted by: Danigyrl
[This review was collected as part of a promotion.] Galaxy AI. I love the Samsung Z Fold 7 for the increase in productivity that it provides me. I work in finance, so having dual screens are a must for my work efficiency. I love the ability to bring up reports, emails and work sites on the go. This gives me a many tablet to fit in my pocket. I also love the large screen to watch videos, live WNBA and other sports games and multi screen social media with other apps. I even use it at my desk as a mini music player when I'm working with my laptop. Most importantly, it easily connects to my airport pros and car with android auto. I honestly have zero complaints about this device. It is definitely worth leaving my IPhone behind for. Great Job Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 is amazing
on July 31, 2025
Posted by: Metfan
[This review was collected as part of a promotion.] So far switching from an iPhone to the fold 7 has been amazing. I am not regretting the switch at all. The galaxy AI is far better then Apple intelligence.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the large screen helps a lot with gaming.
on July 31, 2025
Posted by: Morningstar
[This review was collected as part of a promotion.] The Galaxy AI included with this phone is phenomenal. It really helps to be able to ask a question, And receive a well thought out answer with information I was actually seeking. The larger screen that you can unfold and fold back up helps for easy storage. But at the same time, you have a larger screen for gaming
Or in my case, people with big hands, it helps with texting also. I would suggest this phone for office work as well being able to open up multiple screens and search something while you're working on something really helps. I love my z fold 7.
Or in my case, people with big hands, it helps with texting also. I would suggest this phone for office work as well being able to open up multiple screens and search something while you're working on something really helps. I love my z fold 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is a huge upgrade from the fold 5.
on July 31, 2025
Posted by: Obsidian
[This review was collected as part of a promotion.] I waited to upgrade my fold 5 and was impressed with the stark difference on my new Fold 7. It is a very big improvement in almost every feature, from the folding and hinge, to the battery and every day use. My biggest critic so far is that It is not compatible with the s pen my previous phone had.
I was a bit skeptical of Galaxy AI, but was impressed with its features and accessibility on my Fold 7. It helps with getting the perfect shot with exceptional lighting and color.
Value
5
Response from Samsung USBy R&R Team, July 31, 2025
Thank you for your insights on the Galaxy Z Fold7, Obsidian! We're glad to see that you’re experiencing the impressive advancements in the folding mechanism, hinge, battery life, and overall usability. The enhancements in these areas truly reflect our commitment to providing a premium folding device. We appreciate your feedback regarding the S Pen compatibility. While the Z Fold7 does not support the S Pen from previous models, we are always looking into ways to enhance our device ecosystem for a more integrated experience. Since the S Pen is not available on this iteration, the Fold7 is significantly thinner and lighter than its predecessors, making it more portable and pocketable. It’s awesome to see that Galaxy AI has made a positive impression on you! Its capabilities in photography, including optimizing lighting and color, are designed to help you capture stunning images effortlessly. We value your perspective and look forward to continuing to innovate for our users! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 31, 2025
Posted by: Italianwolf
from NC
Expertise:Intermediate
Love this phone highly recommend this is my 4th fold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
We appreciate your feedback on the Galaxy Z Fold7! It's so awesome to see that you are on your 4th iteration of the Z Folds! Your loyalty to Samsung is very much appreciated as we continue to push the boundaries of technology. The Galaxy Z Fold7 features a larger screen and the latest next-generation Snapdragon® mobile processor, resulting in significant improvements over the Z Fold6, including 38% faster CPU processing, 26% smoother GPU graphics, and 41% quicker AI functionality, all of which enhance your gaming and viewing experience. Thank you for choosing Samsung, and we hope that you continue to have an awesome experience with your Z Fold7! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
My Z Fold Review
on July 31, 2025
Posted by: MikeTek9
[This review was collected as part of a promotion.] 10 years ago I dropped my Samsung Note 9 and I was so sad because it was the best phone I've ever had. I got a Apple phone and watch and was satisfied. The watch is what was keeping me intrigued but the phone never really did anything for me. Apple phone has its limits if you do more than the normal with your phone. Long story short I switched back to the Samsung Z Fold and I'm very satisfied with the switch. The Galaxy AI is incredible and works like a charm. It's way more compatible and easier to use. The phone is very sleek and feels like a work of art compares to the for ever bland styling of the IPhone.
Thanks Samsung for saving the cellphone world.
Thanks Samsung for saving the cellphone world.
Value
5
Written by a customer while visiting Samsung US