Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,739 Reviews)
Open Ratings Snapshot
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
This phone is thebest!
on July 31, 2025
Posted by: OneAdamTwelve
[This review was collected as part of a promotion.] I changed from another manufacturer to Samsung. I chose this phone because I wanted to try a folding phone. I super impressed that this phone had technology not seen on my previous phone. It is easy to use and a cinch to transfer phone information. I love the Galaxy AIis quite the impressive tool. It makes daily life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My second fold
on July 31, 2025
Posted by: Shopaholic
[This review was collected as part of a promotion.] I am happy with the Galaxy Z Fold 7! I upgraded from the Galaxy Z Fold 5. The Fold 7 is so much lighter. I love the circle feature. I enjoy having AI tools at my fingertips. There have been times that I miss being able to use the S Pen. Overall, I am happy with my purchase and look forward to learning more about the phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The size is so much better!
on July 31, 2025
Posted by: Jasqid
[This review was collected as part of a promotion.] Samsung, you guys got ot right on the fold 7. This is my 3rd fold, and the fold 7 is a generational leap ahead from my experience from the fold 6! I can actually enjoy the phone folded in single screen mode. The last models were always too skinny and narrow for me. And while it's closed, feels more like a natural phone instead of a brick.
When opened, it is so comfortable to view and hold. It is sleek. Congrats on the homerun!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product its amazing
on July 31, 2025
Posted by: AJMC30
[This review was collected as part of a promotion.] My 1st fold and I love it. Very comfortableon your hands and the screens are amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and a real improvement to comfort
on July 31, 2025
Posted by: TariAndBob
[This review was collected as part of a promotion.] I'm really enjoying my new Z Fold 7. I like the feel of the phone. It's much lighter and more comfortable to use. The speed to load and search is really quick. I've only used the Galaxy Ai a few times but it seems to work well. The upgrade to the camera was a factor in my decision to upgrade and I'm glad I did.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Loving my first fold
on July 31, 2025
Posted by: Pabssssss
[This review was collected as part of a promotion.] This is my first time trying a fold phone. So far the Galaxy Z Fold 7 has been amazing. The phone is super sleek and the blue color is AMAZING IN person. The galaxy AI experience has been pleasant to use. I use circle to search a lot. It is so fast and accurate. I've also enjoyed using audio eraser. Coming from the S25 Ultra I truly miss the Spen. Also, the battery could be better in this phone and the 5x zoom camera from the s25 ultra should have been incorporated on this phone then it would have been perfect. However, I am very happy with this phone. It has made reading articles and watching content so much more enjoyable!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best fold I've ever had!
on July 31, 2025
Posted by: metalmodder
[This review was collected as part of a promotion.] This phone is incredibly fast. I took a picture of my ceiling and used the Galaxy AI to remove the light. On my Pixel Fold it took nearly a minute and I had to touch it up more after. With the Galaxy AI it took just a few seconds and looks like the light was never there.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Switched to the flagship fold!
on July 31, 2025
Posted by: Alejandro
[This review was collected as part of a promotion.] I switched from the iPhone 16 and so far my experience has been phenomenal! Galaxy AI is light years ahead of apple intelligence in the fact that it actually works!
The fold 7 is incredibly thin, which can make it a bit of a learning curve so you can open it without struggle. Which is not a bad thing at all, the thinness is mind-boggling compared to the previous fold 6.
As I am switching from apple I did not use an S-pen, therefore it being missing did not affect me in the slightest. Samsung taking it away for a thinner form factor is completely justified in my opinion!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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