Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
From apple to Samsung
on August 1, 2025
Posted by: LifeBalanceChange
[This review was collected as part of a promotion.] I recently switched from the iPhone 14 to the Galaxy fold 7, and boy was it a great move. The newest Galaxy AI on this, is out of this world. I use my new device in so many ways it's hard to call it a phone. It's my LIFE LINE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE EVER
on August 1, 2025
Posted by: lilwells
[This review was collected as part of a promotion.] After being with Apple my whole life.. i decided to switch to Samsung and it was the BEST decision i could have ever made!... and this phone????.. BEST PHONE I'VE EVER HAD. the huge display, thin build, light feel, smooth operation and the camera.. all so AMAZING. I'm more than happy with my purchase and i don't regret my switch from Apple at all. It was easy to learn how to use after making the transition and transferring all of my information from Apple to my new ZFold7 was truly a breeze. This phone is hands down —worth. every. single. penny.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy to switch from iPhone
on August 1, 2025
Posted by: baipiaoker
[This review was collected as part of a promotion.] there are more AI features and highly customizable. also feeling good when holding it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First time foldable user
on August 1, 2025
Posted by: Andy1stfold
[This review was collected as part of a promotion.] The new fold 7 design was what sold me into finally trying a foldable phone. With it feeling like a regular slab phone when closed and it being super thin open and closed. It sold me on being able to carry around daily without feeling like a brick in my pocket. Seeing that the camera was being upgraded too was a bonus. I am very pleased that I made the switch with this new model. Also using the galaxy AI featurs has been such a big help with creating documents and spreadsheets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally Switched
on August 1, 2025
Posted by: KingDing
[This review was collected as part of a promotion.] I've been a apple user for the past 20 years. I made the switch and I absolutely love it. It's been learning curve but a great experience. The phone itself is beautiful and easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So thin compared to z4
on August 1, 2025
Posted by: Fefefelicia
[This review was collected as part of a promotion.] I pre-ordered and love my new phone. I've used the Galaxy AI feature through Gemini via standard questions and using the share screen function while I was researching something important to me. I even got to customize the voice. Also have customized my phone screens using AI instead of applying a free theme. So far, it's been great. I did notice a change is features regarding fold screen and outside screen no loner being separated in app customization. The image still is, but the apps flow through to both now. This is good and yet something to adjust to since I only wanted to save an app combination shortcut to the fold out view, but that's just cause I'm used to the fold4. Love love love it. I'm sad about the current case options, but that's minor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Z Fold 7
on August 1, 2025
Posted by: MrMazda6
[This review was collected as part of a promotion.] I'm enjoying the new phone coming from a fold 6. The bigger outter screen is way better for texting and the size of the phone is really thin.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and tablet for travelers
on August 1, 2025
Posted by: Papy37
[This review was collected as part of a promotion.] Just got my hands on the Galaxy Fold 7, and wow! The Galaxy AI features are seriously impressive, especially the real-time translation – a lifesaver while traveling. Having a foldable phone is a game changer when you're on the go; it's like having a tablet and phone in one compact device. This makes it perfect for watching movies on long flights and using maps. Plus, the bigger screen is so much better for editing photos. Honestly, I can't recommend it enough for travel.
Value
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Papy. It’s great to know you find the Galaxy AI features, especially the real-time translation, so helpful while traveling. We designed it to make your experiences smoother and more enjoyable, so it’s wonderful to see it making a difference for you. It’s great that you’re enjoying the convenience of having both a tablet and a phone in one compact device. The versatility truly changes how you experience your content, whether you’re watching movies on long flights or using maps in new destinations. You’re spot on that the larger screen makes photo editing much easier! Your recommendation is invaluable, and we can’t wait to see how the Galaxy Z Fold7 enhances more of your travel adventures. Safe travels and enjoy every moment with your new device! If you ever have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US