Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,745 Reviews)
Rating breakdown 7,745 reviews
5 Stars
6,348
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Absolutely awesome is the best way to describe
on August 10, 2025
Posted by: Alan new z fold7
from Fort white florida
The hole process could not have been easier! I didn't have to talk to anyone i just went threw the steps and next thing I knew it came in the mail! I have never experience a phone purchase as easy as this one
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Mr big screen
on August 10, 2025
Posted by: Catleee
[This review was collected as part of a promotion.] Very good new size the screan no much tick is loved design
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful Beast
on August 10, 2025
Posted by: FEZFold7
[This review was collected as part of a promotion.] This product is a total game changer for me. I can easily get all of my work task done here with ease multitasking is so nice. I'm very happy I made the decision to upgrade from apple to Samsung. Galaxy AI is amazing I love how powerful it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone size and weight and quality
on August 10, 2025
Posted by: Nashaat
[This review was collected as part of a promotion.] This device is full 5 star phone
Size is perfect
Weight is less than a regular phone
Screen quality is the best
Size is perfect
Weight is less than a regular phone
Screen quality is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New World Order
on August 10, 2025
Posted by: ByeAppleHelloSamsung
[This review was collected as part of a promotion.] Switching from Apple Iphones after 15+ years to the Galaxy Z Fold 7 was a massive leap, but it's the best tech decision I've made. The Z Fold 7's incredibly thin, light, futuristic design was the first thing that impressed me, a stark contrast to the stagnant iPhone design.
The customization is a game-changer. "Flex Mode" lets me prop the phone up hands-free for calls or content, a simple but life-altering convenience. I've personalized my home and lock screens to an unprecedented degree, and the multi-app multitasking on the main screen has made my workflow incredibly efficient. I can now handle tasks on the go that once required my MacBook.
Galaxy AI is the true magic. "Circle to Search" lets me instantly look up anything on my screen, without leaving my current app. It’s seamless and intuitive. "Live Translate" has allowed me to have real-time conversations with international colleagues, bridging language barriers effortlessly. And "Chat Assist" has become my go-to for summarizing long emails, saving me valuable time. These features are a glimpse into the future, far more advanced and functional than anything Apple offers.
This device has transformed my daily routine. The Z Fold 7's flexibility and powerful AI features have made my work more efficient and simplified communication and information gathering. I'm no longer just using a device; I'm actively shaping it to fit my life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has lots and lots of excelent features!
on August 10, 2025
Posted by: Beborojo
[This review was collected as part of a promotion.] Excelent device to have. Has great quality pictures, very clean and clear big screen to view the nice pictures taken. Big screen to play games on. Loved it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very fragile
on August 10, 2025
Posted by: Highprofilecustomer
Drop it one time and already screen flickering and no repairs near in houston very weak
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for your feedback about the Galaxy Z Fold7. The Z Fold7 features the durability you’re looking for, thanks to Samsung Display’s newly developed shock-resistant structure, inspired by the design principles of bulletproof glass. We'd like to investigate what you're experiencing further. Please reach out to us at Samsung Support so we can assist you. It's also important to note that Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. Additionally, you have the option to purchase Samsung Care+ for eligible devices, which provides extended protection and extra support. We are here to help and look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Fold7 is awesome!
on August 10, 2025
Posted by: P51DMustang
[This review was collected as part of a promotion.] I'm going to test Galaxy AI note taking next week at work. I'm currently using my Fold 7 And Galaxy watch at work to ensure I am not late for meetings. The camera is excellent. I like the size unfolded-its perfect for reading. 10/10 would recommend
Value
5
Written by a customer while visiting Samsung US