Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,745 Reviews)
Rating breakdown 7,745 reviews
5 Stars
6,348
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Best fold yet!!!
on August 11, 2025
Posted by: Aaaron
[This review was collected as part of a promotion.] This is my first new fold since the fold 4 Definitely worth the wait. The weight, the size, having a phone sized phone again it makes me smile when ever I pick it up. All of the galaxy AI features are great too, you dont at all need them but when ever you do use one its an immediate and obvious bonus. The UDC , lack of S pen, and battery aren't big issues at all for me at least. The camera hole doesn't get in the way all that much, if you can find a decent stylus air commands are the only spen function you'll miss, and the battery's still really good. My only actual complain is the case options. I got the clear one so I can see my phone and it's really just half of a case lol. I'm not sure who at smasung though thought the cases only need a back part lol because the screen protectors for the front don't cut it for this level of phone at all. And i actually really like the back part but my problem now is finding a clear front case that doesn't feel like I have 2 different cases on my phone at least until I find a quality clear case. But again the phone is amazing 6 out of 5 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, fast, interesting device
on August 11, 2025
Posted by: MikuTohru
[This review was collected as part of a promotion.] The device is a new convenient device for me. Coming from the Galaxy Note 10 plus its a massive upgrade. The folding feature is convenient for watching videos, viewing photos, taking photos and some games. The Galaxy AI photo editing and wallpaper creator are pretty cool. For work its great for blueprints and documents as well as signing work orders. Overall a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It finally feels like an actual phone! That Folds
on August 11, 2025
Posted by: Gallooo
[This review was collected as part of a promotion.] This phone is insane! The screen ratio finally feels good. Its basically the size of an iPhone Max. The internal cooling is amazing. Qi2 ready is great! The unbelievably thin body is a treat on the hands. The chip runs powerful and handles an insane amount of multitasking. Runs games with out a problem at max setting for most and for some you can even two games at once. Pokémon GO trainers that play two accounts hear me as this phone is a beast. Great for productivity as well from online comparison shopping and email to calendar/reminder is also impeccable.
The introduction to Gemini Ai is also a must now a days with these powerful laptop in your pocket devices, literally with Samsung Dex. I know most people still don't regularly use there device for Ai but for simple searches that you just need a reassurance check is quick. And conversations with the Ai is also nothing to dismiss as it makes it seamless to ask a question and quickly follow up with more questions. Circle to search is the most OP side of Ai with almost no need to explain further as soon as you start using it.
The phones incredible and I can't wait to see what Samsung brings to the world in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 11, 2025
Posted by: Mhill24x
[This review was collected as part of a promotion.] I traded in my fold 4 for the fold 7 cause it had a bigger front screen and camera. So far this phone has been exceptionally. I don't use the Spen, so it doesn't bother me that the phone doesn't support it. I love how thin it is also. My fold 4 was so bulky. Love the "galaxy AI" feature. I use it all the time. I'm glad I waited to upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Till death do us apart!
on August 11, 2025
Posted by: Simonsays
[This review was collected as part of a promotion.] Loving my Fold 7. I was a little worried about durability but after reading a number of reviews I am happy with my purchase. The flexibility of switching to either screen is great and I don't have any complaints so far. Surprisingly I am greatly enjoying all the ai features that the power of this phone can take advantage of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Thin As Heck
on August 11, 2025
Posted by: Thin2theMAX
[This review was collected as part of a promotion.] I barely use Galaxy AI but it prompts me with some neat features that I can use easily to make searches simpler, circle to search is definitely a favorite.
The phone it self Is amazing, very thin and light and I barely find myself opening it to use the inside screen any more. Sometimes I do forget when im playing clash of clans that I have huge real estate on the inside screen.
I was very upset about the battery at first but after about 2 weeks the phone learnt my usage patterns and I easily get a bit over a day of a full charge. As of now I have absolutely no complaints.
Coming from the fold 5 it is a full upgrade in my opinion, and the icing on the cake is that amazing blue anodized color.
Great purchase if you can pony up the funds to get one, but along with the trade in program it definitely is worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 General Review
on August 11, 2025
Posted by: JRFOLD
[This review was collected as part of a promotion.] Perfect size and weight. Lightweight and the main screen is perfect for daily activities. I only open the phone for more detailed task and or leisure. Fast operation, great on multitasking. AI is extremely helpful and the camera is awesome. I definitely miss the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 11, 2025
Posted by: Deborah
[This review was collected as part of a promotion.] This phone is such a huge upgrade. I waited until it had everything I wanted. This is so much fun for me to play my Last War game and NYT games. I am so much more organized now. There is room to actually see things (older eyes lol). I am 2 taps from everything and I have only what is needed on my home screen.
I am finally starting to use Galaxy AI and it has been fun. I also got the Buds 3 pro with my order and they work so well with my phone.
Super happy with my phone!
Value
5
Written by a customer while visiting Samsung US