Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,745 Reviews)
Rating breakdown 7,745 reviews
5 Stars
6,348
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Big Upgrade!
on August 11, 2025
Posted by: Michael
[This review was collected as part of a promotion.] The advancements in foldable phone technology are truly impressive. I particularly appreciate the sleeker profile achieved when the device is folded. Moreover, the expanded real estate on both the outer and inner displays offers a significantly improved user experience. These design choices enhance usability and productivity. Overall, the latest generation of the Galaxy Z Fold demonstrates a promising trajectory. The Z Fold 7 showcases significant improvements in its rear camera capabilities. These enhancements represent a substantial leap forward compared to prior models. It's particularly impressive to see these cameras now rival the quality of the leading flagship phone like the S25 Ultra. This advancement ensures users can capture stunning photos and videos. Overall, the camera upgrade elevates the user experience and positions the device as a top contender.
The seamless display without any interruptions offered a truly captivating viewing experience. The absence of a under display camera allowed for a more expansive and uncluttered screen. This design choice significantly enhanced the immersion when watching videos or playing games. It is a feature many users appreciated for its sleek aesthetic and uninterrupted visuals. I hope this technology can be improved and brought back in the future.
The Galaxy AI accessing information swiftly, is crucial in today's fast-paced environment, and this technology excels at that.
The seamless display without any interruptions offered a truly captivating viewing experience. The absence of a under display camera allowed for a more expansive and uncluttered screen. This design choice significantly enhanced the immersion when watching videos or playing games. It is a feature many users appreciated for its sleek aesthetic and uninterrupted visuals. I hope this technology can be improved and brought back in the future.
The Galaxy AI accessing information swiftly, is crucial in today's fast-paced environment, and this technology excels at that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features, size and AI features are great
on August 11, 2025
Posted by: MawInTexas
[This review was collected as part of a promotion.] Love the thickness, screen size, but i wish it had a s-pen. I traded in my Fold 4 so the difference is amazing. The Galaxy AI features are helpful in researching things too.
Value
4
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for your feedback on the Galaxy Z Fold7! We truly appreciate you taking the time to share your thoughts. It's awesome that you're enjoying the thickness and screen size! As you know, the integration of the S Pen has always been a valued part of our Galaxy lineup. However, with the Z Fold7, we focused on delivering the lightest and thinnest design yet, prioritizing portability without compromising functionality. We believe that this latest iteration provides users with a remarkable balance of power and convenience, making it easier than ever to stay connected and productive on the go. Your insights are essential as we continue to innovate and improve. Please don't hesitate to reach out to us at Samsung Support if you have further thoughts or concerns. Your experience is important to us, and we look forward to hearing more from you in the future! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone to date on the market.
on August 11, 2025
Posted by: Onlysamsungforme
[This review was collected as part of a promotion.] The fold 7 galaxy AI should be on the top of everyones list. This phone does it all.
Phone, tablet, and computer work all in 1.
Superior in every way.
Phone, tablet, and computer work all in 1.
Superior in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features and customisation
on August 11, 2025
Posted by: Sparta690
[This review was collected as part of a promotion.] I have been using this device for 2 weeks now and I personally say this is the best phone I have had. Starting with Galaxy AI it's integrated so we'll into the phone making it so easy to have assistance with anything I need in life or on my screen at any time throughout the day. AI is there when I need to edit a photo or redecorate a room or ask stupid questions I don't wanna say to another person down to even simple Google searches I feel like it has my back. The customization is amazing I downloaded samsungs good lock app and now can change anything and everything I want on this device making it my own in every detail. Now the screen transition the phone smoothly transitions to my 8 inch inner display flawlessly watching videos or playing games is extremely satisfying and enjoyable on a tablet sized display right at my fingertips whenever I need or want it. The durability of this phone is also outstanding I never feel it's going to break or bent the wrong way for a folding phone they really have the design down. Over all the experience with this phone is premium and I am extremely glad I made the choice to switch to the z series and I think it's a life long switch and I would highly recommend this phone to anyone pondering the idea just make the switch and see for yourself
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal phone- speaker a little weak
on August 11, 2025
Posted by: Jrock
from Illinois
Expertise:Intermediate
Came from a s24 plus- this is my first fold. The stars aligned id say because i thought if always be priced out of owning one but I made it happen.
The phone is phenomenal- looks incredible feels good doesn't feel any bigger or more awkward then my s24 plus was. Only downside iv3 had so far is the speakers are pretty weak... I know it's the thinnest fold ever but these speakers man j tell ya they could use some improvement . When I put my phone on speaker to hear a phone call if there is any other noise in the room or if im driving and there's road noise I literally have to hold the phone speaker to my ear to hear it's kind of annoying😂- but I'm gonna give it 5 stars still because every5hing else is perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly, light device as well as awesome photos
on August 11, 2025
Posted by: TheSamsungGuru
[This review was collected as part of a promotion.] For me and my job actually using Samsung AI or Galaxy AI comes in handy with a lot of the spelling and grammar, as well as using a lot of the photo edit to make my pictures a lot better.
On top of that, I am a big football fan and love the seattle seahawks, so now on my eight inch display, I can wake up on sundays and watch seahawks football
On top of that, I am a big football fan and love the seattle seahawks, so now on my eight inch display, I can wake up on sundays and watch seahawks football
Value
5
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We're thrilled to see how much you appreciate its lightweight design and its incredible camera. The integration of Galaxy AI truly enhances the overall experience, making it easier to create stunning photos and improve your written communication. As a fellow football fan, I love that you can enjoy every Seattle Seahawks game on that gorgeous eight-inch display. The flexibility of the Galaxy Z Fold7 really allows you to multitask and enjoy your passions seamlessly. We’re glad it fits perfectly into your lifestyle! If you have any further comments or concerns, please do not hesitate to reach out to us at Samsung Support. From one birds fan to another, Go Hawks! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade
on August 11, 2025
Posted by: Carlos
[This review was collected as part of a promotion.] Coming from a Fold 5, the Fold 7 is a very nice upgrade. All the things that I used my Fold 5 for, such as watching videos, multitasking, workstation with DEX are better on the Fold 7. The camera is better, the crease is less pronounced, unfolding feels more premium, and the phone's feel in my hand is much better. This phone paired with a Watch Ultra is really nice. Overall, the Fold 7 is just a better phone. I purchased a Fold 7 for my wife and I think I should get my mother one as well. I haven't done much with Galaxy AI, but my daily user experience has been great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Zfold7
on August 11, 2025
Posted by: Furqaan
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold7 for about 2 weeks now and honestly this is the most refined foldable Samsung has ever made and the addition of Galaxy AI really takes it to another level.
Value
5
Written by a customer while visiting Samsung US