Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Great product
on August 10, 2026
Posted by: Jacoby
[This review was collected as part of a promotion.] Amazing phone, havent had any problems at all with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z fold 5 not 7. Love the phone
on August 10, 2026
Posted by: Danobannano
[This review was collected as part of a promotion.] I love this phone, but I wish the battery was better. And I wish the camera was better, such as an ultra. I miss my ultra for those reasons, but I do love the screen and the fold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I was looking forward to this newer model
on August 10, 2026
Posted by: Lovesamsungs
[This review was collected as part of a promotion.] I chose this model because I was very impressed with the z4, but I have had many problems with the internal screens failing and had to get it replaced twice, until I accidentally ran it over a third time ugh.
Value
3
Response from Samsung USBy R&R, August 17, 2026
Hello there Lovesamsungs,
Thank you for choosing the Galaxy Z Fold7 and for continuing your Z Series experience with Samsung. With its expansive inner display, powerful multitasking capabilities, and refined foldable design, the Galaxy Z Fold7 is designed to enhance both productivity and entertainment. We understand how frustrating repeated internal screen failures can be, especially after enjoying your previous Z Series experience. Your feedback is valuable as we continue to refine Samsung's foldable devices.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Z Fold7 and for continuing your Z Series experience with Samsung. With its expansive inner display, powerful multitasking capabilities, and refined foldable design, the Galaxy Z Fold7 is designed to enhance both productivity and entertainment. We understand how frustrating repeated internal screen failures can be, especially after enjoying your previous Z Series experience. Your feedback is valuable as we continue to refine Samsung's foldable devices.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on August 10, 2026
Posted by: Kintaro3
[This review was collected as part of a promotion.] I choose phone because I wanted a phone and tablet. This phone combines both.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile phone for office tasks
on August 10, 2026
Posted by: SamsungLoyal
[This review was collected as part of a promotion.] I chose ZFold7 because of the extra screen and the camera clarity and I am satisfied. I can check files on the go, watch videos with squinting, and take awesome pictures.
Thank you!
Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned so far.
on August 10, 2026
Posted by: ZL1KID
[This review was collected as part of a promotion.] This device represents a remarkable achievement in mobile technology. Its innovative folding design offers unparalleled versatility and a truly unique user experience. The display is vibrant and sharp, making media consumption and productivity a delight. Furthermore, the performance is exceptionally smooth, handling demanding applications with ease. It is certainly a standout option for those seeking the pinnacle of smartphone innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on August 10, 2026
Posted by: PhoneBoss
[This review was collected as part of a promotion.] I use the Al features to enhance my photos, to search items in a photo, and immediate translation of dialog. am glad I chose to upgrade from the fold 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Features. Best Foldable ever used.
on August 10, 2026
Posted by: Naveedqadir
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 because I wanted a device that combines premium smartphone performance with the productivity of a larger screen, and it has exceeded my expectations. I am extremely impressed with its slimmer and lighter design, outstanding display, smooth performance, excellent camera quality, and remarkably responsive user experience. The large inner display is particularly useful for multitasking, reading, documents, browsing, and entertainment, while the outer screen remains practical for everyday use.
What I appreciate most is how seamlessly the hardware and software work together. The Fold7 feels like a true productivity device while still being comfortable and practical as a smartphone. The build quality, design, performance, displays, cameras, and overall usability are exceptionally well executed. I am deeply satisfied with my choice and, in my opinion, the Galaxy Z Fold7 is one of the most refined and complete foldable smartphones available today. A well-deserved 5 out of 5.
Value
5
Written by a customer while visiting Samsung US