Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Galaxy Z Fold 7
on August 10, 2026
Posted by: Jaycee
[This review was collected as part of a promotion.] I definitely am satisfied with my device I Chose it particularly because of all the capabilities it could do and the screen is upgraded to where it doesn't have that crease line in it anymore. Streaming YouTube videos and playing games on it is really smooth and clear there is no lag time on display the phone performs to the level it was designed to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 10, 2026
Posted by: Spartan1337
[This review was collected as part of a promotion.] I have always had the Ultra. I love the large screen for work. The Z fold is the same and yet not as bulky. I have had no issues at all with this phone and highly recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 Z Fold
on August 10, 2026
Posted by: COOKIE
[This review was collected as part of a promotion.] I obtained galaxy 7 Z fold and from my experience its the absolutely the best phone ever the multitasking ability that u have on this phone is fantastic, you can multi-task while on two apps at the same time be watching a movie totally awesome. The phone durability is durable quality and I would rate the 7 Z FOLD 10 OF 10 HANDS DOWN 🙌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Z fold review
on August 10, 2026
Posted by: Ab2548
[This review was collected as part of a promotion.] It is fantastic for streaming, gaming, reading and office work. Unfortunately I have yet to find an adequate cover for the phone. I would give it a 10/10 but the lack of protection with such a large screen makes me give it an 8/10.
Value
3
Response from Samsung USBy R&R, August 17, 2026
Hey there Ab2548,
Thank you for choosing the Galaxy Z Fold7 and sharing how well it fits into your day. Its expansive display, powerful multitasking capabilities, and versatile foldable design make it well-suited for streaming, gaming, reading, and office work. We're glad you're enjoying the phone overall, and we understand how important it is to find dependable protection for such a large foldable display. Your feedback helps Samsung continue refining the complete Galaxy Z Fold experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Z Fold7 and sharing how well it fits into your day. Its expansive display, powerful multitasking capabilities, and versatile foldable design make it well-suited for streaming, gaming, reading, and office work. We're glad you're enjoying the phone overall, and we understand how important it is to find dependable protection for such a large foldable display. Your feedback helps Samsung continue refining the complete Galaxy Z Fold experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best foldable
on August 10, 2026
Posted by: Danielpe25
[This review was collected as part of a promotion.] I have been a foldable user since the fold 4 and this one has been the best fold so farr, I love how thin and strong it is im glad I chose to upgrade to my fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone feels special.
on August 10, 2026
Posted by: Sdkevin
[This review was collected as part of a promotion.] I chose this phone because the tired old form factor that has been around forever is just boring. My only complaint is that Samsung does not treat this phone as a flagship in many ways. The hardware is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Impressed
on August 10, 2026
Posted by: Pagsanjan
[This review was collected as part of a promotion.] I've had the fold 7 since release last July. Love it. It's perfect for watching movies or doing work on (spreadsheets, remote into work servers etc).
I only wish it had better battery life. The fold 8 is supposed to have a bigger battery. I feel the fold 7 battery life went down significantly after the one ui 8.5 update a couple months ago. Not sure if it's the OS update or wear on the battery (in US, it doesn't show battery health).
I used to be able to get 8-10 hours screen on time streaming youtube or netflix, now I only get 5-6 hours.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung's ZFold 7 is the best phone I've ever had!
on August 10, 2026
Posted by: CrazyDazy
[This review was collected as part of a promotion.] I use my Samsung Galaxy Z Fold 7 for everything! Streaming, gaming, working, communicating, fun stuff and MULTI TASKING! I can do it all! I am so glad I chose to stay with the Z series and upgrade every time, it just keeps getting better and better! Can't wait to see whats in store for the future!
Value
5
Written by a customer while visiting Samsung US