Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,751 Reviews)
Open Ratings Snapshot
Rating breakdown 7,751 reviews
5 Stars
6,353
4 Stars
1,036
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Phone/Mini Tablet of the year
on September 15, 2025
Posted by: Butapkam
[This review was collected as part of a promotion.] This phone is amazing, or should i say palm size tablet phone!!!!!!!! It's like having a mini computer in your hand. The crystal clear resolution and easy to use functions. Its even good for work when i'm on the go because I can open up whole spreadsheet, access my emails with ease l, also the sound and picture quality is out of this world will have to jump on the road conference call on Google meets also the Galaxy AI is phenomenal with helping me out sending messages applying to emails setting reminders giving directions or giving me some knowledge stuff that I'm just curious about. It's like having and assistant in your pocket on the go
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great multitasking device
on September 15, 2025
Posted by: donkeykong
[This review was collected as part of a promotion.] If you live in multiple apps at once, the Fold7 is the best pocket productivity device right now. Galaxy AI finally feels built-in rather than bolted on, write-assist, translate, summarize, and call features slot naturally into One UI, and they hand off cleanly between the cover and inner screens.
Multitasking is the star. The persistent taskbar and drag-to-split make two or three apps at a time feel laptop-like. The wider cover screen types like a normal phone; open to the bright, fluid 120 Hz inner display when you need side-by-side docs, notes, and messages. Performance is instant even with several windows, and heat is well controlled.
Cameras are “flagship enough”: a sharp main sensor with reliable processing. It’s not a camera phone first, but it no longer feels like a compromise.
Where it’s merely fine: battery and charging. You can get a full day with mixed use, but heavy multi-window work pushes you to an evening top-up, and charging speeds trail some rivals. Also, no S Pen support this year, s pen note-takers should factor that in.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very happy
on September 15, 2025
Posted by: Onbroadway
[This review was collected as part of a promotion.] I love my phone, it's so incredibly slim. The software including the camera zoom, the labs and the galaxy Ai are so well done. I wouldn't trade my phone for even another galaxy device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone ever. Just wish the battery was better
on September 15, 2025
Posted by: KillaKam114
[This review was collected as part of a promotion.] Best phone ever. So thin and light with a giant screen and no shortage of features.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone,
on September 15, 2025
Posted by: Stebbins
[This review was collected as part of a promotion.] This is an excellent phone with many functions and AI also although I'm not too familiar with that yet..Hope to figure it out with the help of my daughter..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Fold 7 is one of fantastic phone
on September 15, 2025
Posted by: useagle69
[This review was collected as part of a promotion.] The future of the phone is unbelievable it has AI customization like good luck fantastic screen and inside is big screen and more and more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone FOLDS
on September 15, 2025
Posted by: ThiccumsMCwario
[This review was collected as part of a promotion.] I have been using Samsung's phones since the first galaxy came out. The evolution of the Folding phone brought out a ton of amazing things.
I like to game a lot, for a phone with this processing power and the bigger screen I have been enjoying emulating games to the fullest on the big screen. More emmersive and the aspect ratio is close to that original 4:3 I had as a kid on the CRT tv screens.
The pen is not a thing on the fold nowadays, which is sad. But, you can use a stylus with ease to write your notes. Galaxy AI also super helpful with every day to day features that you use.
To me, I think the use of the Fold has just got leveled up and I think it is peak right now.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Is awesome love the multitasking
on September 15, 2025
Posted by: MultitaskingFan
[This review was collected as part of a promotion.] With the multitasking I can see 3 apps at the same time and be more efficient. Love the screen too, can see my favorite series in streaming
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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