Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,752 Reviews)
Open Ratings Snapshot
Rating breakdown 7,752 reviews
5 Stars
6,354
4 Stars
1,036
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
Using it folded great and using it unfolded awesom
on September 22, 2025
Posted by: Steelman
[This review was collected as part of a promotion.] First of all, I have to say I’m really impressed with how far Samsung’s interface design has come over the years. In my opinion, with the Galaxy Z Fold 7, Samsung has raised the bar quite high, combining sleek hardware with refined software. I also find that Galaxy AI has been integrated very well, bringing the latest AI features smoothly into the device. The display fluidity and overall screen quality are outstanding. Overall, I’m very satisfied. The only thing I’m still getting used to is the position of the fingerprint scanner — sometimes I have a hard time feeling the power button.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Foldable you actually wanna own
on September 22, 2025
Posted by: dwas001
[This review was collected as part of a promotion.] This is by far the most complete foldable you can get your jands on in the market. Samsung has finally nailed the hardware, a foldable that feels like a slab phone on hand. And to le software is just top-notch. The only thing i wish it had was the anti-reflective coating that we get on S-ultra series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Samsung Fold 7 is a good size and very accessi
on September 22, 2025
Posted by: SamsungCH
[This review was collected as part of a promotion.] AI helps you translate, helps you search for things and gives you answers to your questions.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Foldable
on September 22, 2025
Posted by: GarthR
[This review was collected as part of a promotion.] Fantastic device from a long time android user, hinge feels premium. The front screen by itself feels decent so still getting used to writing/viewing in full fold mode.
Haven't really used the AI to comment on that yet. Enjoy a picture of Chicago.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I ever had
on September 22, 2025
Posted by: Billyhadagoat
[This review was collected as part of a promotion.] Everything about this phone is amazing. I was used to using another phone company and I got bored of all it did. Now I love that I got a phone and tablet all in one! The Galaxy AI is perfect and helps with editing my photos and wording my client texts in the best way. Honestly could not ask for a better phone right now!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bigger and better year over year.
on September 22, 2025
Posted by: Twomanygadgets
[This review was collected as part of a promotion.] The size of both screens are so much better overall the fold 6 phone but the fact that its so much thinner is absolutely crazy. That, plus the updated camera is worth the price of admission. I watch videos and movies a lot! Im on Amazon prime, Netflix, Disney, etc. I do some social media, mainly Facebook. The outside display is great but the inside display is not meant for Facebook. Sound is incredible through the speakers. The fact that i have the Samsung ring and watch help me with my health as I have completely transformed and dropped over 170lbs over the last 15 months, it tracks everything I need to, to stay healthy including my sleep. Perfect for work as I listen to music/news 8-10 hours a day on the samsung buds pro 3. I also just got the tablet, s11 ultra. Ive had samsung for years! I will continue to use and my wife has samsung as well. BTW, the touch to pay on the watch is amazing as a lot of stores ask me how im paying and they are in shock. LOVE LIVE LOVE!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and fast
on September 22, 2025
Posted by: Peeps2005
[This review was collected as part of a promotion.] Phone takes amazing pictures. Love the AI capability with pictures. Screen size is awesome for gaming and everyday stuff.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game Changer
on September 22, 2025
Posted by: WhitetailHunter
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is truly in a league of its own. From the moment I unfolded it, I knew this wasn’t just another phone—it’s a productivity powerhouse and entertainment hub all in one. The larger inner display feels like carrying a tablet in your pocket, perfect for multitasking, streaming, or even working on the go. The build quality is top-notch, with a smoother hinge and slimmer design that feels more natural in hand.
What really sets the Fold 7 apart this year is Galaxy AI. Whether it’s live translation during calls, text assistance that saves me time, or AI-powered photo editing that makes every shot look professional, the integration is seamless and genuinely useful. It’s not just a gimmick—it’s something I now rely on daily.
Battery life has improved, the cameras perform beautifully in any lighting, and the durability feels more reassuring than ever. If you’ve been on the fence about foldables, the Fold 7 is the one that finally makes the case—it’s not just a phone, it’s the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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