Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Won't ever go back..
on August 21, 2026
Posted by: JeepinGirly
[This review was collected as part of a promotion.] As soon as the Fold series landed, I knew it was for me. I chose it immediately, and I am now onto the 7th model. I love almost everything about my Fold. I can happily play games, watch TV/movies, shop and do all the daily must do's all on one device. I genuinely adore it. The biggest complaints I have are battery life and sound. But I love the phone too much to let it bother me. I just carry my battery charger, and have a Bluetooth speaker laying around.
Now that 8 is here, I'm drooling. I cannot wait to get my hands on that new beautiful fold. If you are looking for a new phone, look no further! Skip that other major company's device because it has nothing on this beauty!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on August 21, 2026
Posted by: Jagoff4life
[This review was collected as part of a promotion.] I'm looking forward to hearing about the latest foldable device! Reviews often highlight the innovative design and the unique user experience these phones offer. It will be interesting to see how the camera performance and battery life compare. I'm also curious about the durability of the screen and the overall build quality. Thanks for sharing your thoughts! I chose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My fold 7 the best thing
on August 20, 2026
Posted by: Rkb757
[This review was collected as part of a promotion.] I choose the fold 7 because one i love the fold devices and most of all I love Samsung and there new devices I love the new one ui 8.5 and the operating system all everything about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is Good but not Great yet
on August 20, 2026
Posted by: Yoshii
[This review was collected as part of a promotion.] The device is very thin, well designed and somewhat durable. The crease is an issue and it had glare. Hopefully they fix this in future models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible device
on August 20, 2026
Posted by: Techtoch
from Texas
Expertise:Expert
Device is not holding charge or fast charging anymore. 11 months old
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 24, 2026
Hello Techtoch,
Thank you for updating us on your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 offers an expansive display, powerful multitasking capabilities, and convenient fast charging support for everyday use. We understand that reduced battery performance and the loss of fast charging after 11 months can greatly impact your experience. If your phone is no longer holding a charge, please contact our Samsung Support Team to learn more about repair and warranty options. We appreciate you sharing these details as Samsung continues to enhance the performance and longevity of our Galaxy devices.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your experience with the Galaxy Z Fold7. The Galaxy Z Fold7 offers an expansive display, powerful multitasking capabilities, and convenient fast charging support for everyday use. We understand that reduced battery performance and the loss of fast charging after 11 months can greatly impact your experience. If your phone is no longer holding a charge, please contact our Samsung Support Team to learn more about repair and warranty options. We appreciate you sharing these details as Samsung continues to enhance the performance and longevity of our Galaxy devices.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A Phone That Finally Feels Like the Future
on August 20, 2026
Posted by: FoldedFuture
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 because I wanted more than another ordinary smartphone, and after using it, I understand what makes a foldable genuinely useful. The best part is not simply having a screen that folds. It is having a device that changes depending on what I need it to do.
Folded, I have a convenient phone for calls, messages, photos, and quick everyday tasks. Open it, and suddenly I have enough screen space to comfortably watch videos, browse the web, read, manage work, shop, edit photos, and use multiple apps without constantly switching back and forth. Multitasking is where the Fold7 really earns its place. Being able to reference information in one app while working in another has made things I already did on my phone noticeably easier.
The large display is beautiful for streaming and photos, and the cameras have impressed me as well. Despite everything packed inside, the phone feels remarkably refined rather than like a bulky experiment.
My reason for giving it four stars instead of five is simple: a premium foldable still requires more care than a traditional phone, and I would love to see future generations become even more worry-free and durable.
The Galaxy Z Fold7 did something I did not expect: it changed how I use a phone. Folding it open still feels special, but the real accomplishment is that the novelty is backed by genuine everyday usefulness.
Folded, I have a convenient phone for calls, messages, photos, and quick everyday tasks. Open it, and suddenly I have enough screen space to comfortably watch videos, browse the web, read, manage work, shop, edit photos, and use multiple apps without constantly switching back and forth. Multitasking is where the Fold7 really earns its place. Being able to reference information in one app while working in another has made things I already did on my phone noticeably easier.
The large display is beautiful for streaming and photos, and the cameras have impressed me as well. Despite everything packed inside, the phone feels remarkably refined rather than like a bulky experiment.
My reason for giving it four stars instead of five is simple: a premium foldable still requires more care than a traditional phone, and I would love to see future generations become even more worry-free and durable.
The Galaxy Z Fold7 did something I did not expect: it changed how I use a phone. Folding it open still feels special, but the real accomplishment is that the novelty is backed by genuine everyday usefulness.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything.
on August 18, 2026
Posted by: Bobby2thumbs
[This review was collected as part of a promotion.] My Galaxy Fold 7 fits the way my days work. When energy is low and getting out feels like a fight, having a phone with Snap dragon that opens into a real tablet screen is more useful than people realize. You can watch something, read, code, or just zone out without hunching over a tiny display for hours. The inner screen is big enough that it doesn’t feel like you’re settling.
Battery life holds up better than most foldables I’ve seen people complain about, which matters when you’re not always near a charger and every little drain adds up. The cover screen is solid for quick checks without fully opening it. Camera is more than good enough for whatever you actually take pictures of, and the fold itself still feels solid after regular use. Im so glad I chose this phone.
Battery life holds up better than most foldables I’ve seen people complain about, which matters when you’re not always near a charger and every little drain adds up. The cover screen is solid for quick checks without fully opening it. Camera is more than good enough for whatever you actually take pictures of, and the fold itself still feels solid after regular use. Im so glad I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 3rd fold
on August 18, 2026
Posted by: Swankat
[This review was collected as part of a promotion.] I chose Galaxy fold every chance I get. This phone has it all. All the bells and whistles and its not to bulky or heavy. The pictures are so clean. Night mode is so great. Split screen helps with filling out forms. Zero complaints
Value
5
Written by a customer while visiting Samsung US