Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
6,361
4 Stars
1,038
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: lelievre12
Verified Purchase:Yes
I had the Fold 6 but traded up to the 7. Thinner, lighter and fold mechanism is more solid feeling. Hard to believe in such a thin format. Loving it so far. Fingers crossed it is reliable in the longer term.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 17, 2025
Posted by: Lokb
Excellent phone with great camera and battery life
Written by a customer while visiting Samsung US
Posted by: Gil O
from Davenport, FL
Expertise:Intermediate
Verified Purchase:Yes
I decided to take a dive on this model and I couldn't be happier. It feels natural switching between the inner and outer screens and it feels great in my hands. I wish some of the more customizable settings were easier to get to but the community online will tell you everything you need to know to get the phone in the exact state you want.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing ai features you just cant beat
on October 16, 2025
Posted by: Vinnrock2020
[This review was collected as part of a promotion.] This device is unbelievable and has features one could only dream of having on other devices. I would make this my daily driver hands down. So if your thinking of making the switch pull the trigger you won't be disappointed.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tech Guru
Expertise:Expert
Verified Purchase:Yes
This phone is a productivity specialist. I can effectively use desktop view for the applications needed and multitask easily. It was also my tablet during my 8 hour plane trip. The only thing I feel it's missing is the Ultra Cameras. I had the S24 Ultra and those cameras were better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Mike
from Arizona
Expertise:Expert
Verified Purchase:Yes
This is by far the best ZFold phone I have ever owned to date. It's about the same thickness as a normal phone when it's folded, but with a display twice as large for better viewing. I would highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Lory
from Idaho
Expertise:Expert
Verified Purchase:Yes
I ordered mine and was hoping for it arrive before my vacation trip, but it didn't. I was excited to come back and open my package with my new phone. Been using it since (2 weeks) and just love everything about it. The only thing I find aq little difficult is the phone case and screen protector. I am on 2nd screen protector keeps ripping from the middle where it folds. Note I bought mine on aftermarket. Other than that, it works beautiful, pictures are amazing has helped me a lot in my work and in personal things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karen
from Upstate NY
Expertise:Intermediate
Verified Purchase:Yes
Great phone! Nice and large screen. Always get asked "What kind of phone is that!" I'm on my 3rd version. Keep up the good work!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US