Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
6,361
4 Stars
1,038
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Fantastic
on October 18, 2025
Posted by: Scales
Very good phone that I read easy and get thing quick
Written by a customer while visiting Samsung US
Customer Rating
5
Love the z fold 7
on October 18, 2025
Posted by: Brando
[This review was collected as part of a promotion.] 1 Touch and Input Enhancements
Introduce predictive touch functionality to improve responsiveness and accuracy.
Enable adjustable keyboard sizing to accommodate diverse user preferences.
Offer smaller keyboard layouts for increased screen visibility and ergonomic flexibility.
2 Visual and Aesthetic Customization
Integrate 3Deffect customization options for both Home and Lock screen wallpapers.
Expand personalization features to enhance the visual appeal of the user interface.
3 Battery and Device Management
Provide advanced customization for battery management, including animated charging visuals.
Implement a more structured and formalized approach to device care settings for long-term performance optimization.
4 L Screen and Widget Functionality
Allow larger widgets to be placed on the lock screen for improved information access.
Offer more granular control over system crystallizations to refine user interface behavior and transitions.
5 Gesture and Security Controls
Enhance gesture control capabilities for smoother navigation and interaction.
Expand customization options for security settings to support a more personalized and secure user experience.
Introduce predictive touch functionality to improve responsiveness and accuracy.
Enable adjustable keyboard sizing to accommodate diverse user preferences.
Offer smaller keyboard layouts for increased screen visibility and ergonomic flexibility.
2 Visual and Aesthetic Customization
Integrate 3Deffect customization options for both Home and Lock screen wallpapers.
Expand personalization features to enhance the visual appeal of the user interface.
3 Battery and Device Management
Provide advanced customization for battery management, including animated charging visuals.
Implement a more structured and formalized approach to device care settings for long-term performance optimization.
4 L Screen and Widget Functionality
Allow larger widgets to be placed on the lock screen for improved information access.
Offer more granular control over system crystallizations to refine user interface behavior and transitions.
5 Gesture and Security Controls
Enhance gesture control capabilities for smoother navigation and interaction.
Expand customization options for security settings to support a more personalized and secure user experience.
Value
5
Written by a customer while visiting Samsung US
Posted by: Nian
from Manchester nh
Expertise:Intermediate
Verified Purchase:Yes
Quite larger than z4 still learning about it the good thing I on z7 it's very light but the edges are very sharp compared to z4.
I would recommend this to a friend!
Performance
4
Value
4
Response from Samsung USBy R&R, October 28, 2025
Greetings Nian,
Thank you for sharing your thoughts on your Galaxy Z Fold7. We love that the upgraded model makes details brighter and sharper for your browsing, reading, and streaming. The design has moved toward a more industrial feel for better handling and a sleeker look. We hope you are enjoying all there is to discover on your Galaxy Z Fold7. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. We love that the upgraded model makes details brighter and sharper for your browsing, reading, and streaming. The design has moved toward a more industrial feel for better handling and a sleeker look. We hope you are enjoying all there is to discover on your Galaxy Z Fold7. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Foldable Experience
on October 17, 2025
Posted by: mehedi
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is an absolute powerhouse. The large inner display is perfect for multitasking, gaming, and streaming, while the outer screen feels smooth and responsive for everyday use. Performance is super fast, the hinge feels stronger, and the new Galaxy AI features make productivity so much easier. Battery life is great too definitely one of the best foldables Samsung has ever made🥰🥰
Value
5
Written by a customer while visiting Samsung US
Posted by: Cody
Verified Purchase:Yes
This is my second fold phone. Being able to multi-task on the larger screen makes my work easier.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Nchinchin
Verified Purchase:Yes
I love the Z Fold7. It is thin, has some great features and the camera is awesome. I am glad I made this purchase. I traded in a Z Fold4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded
on October 17, 2025
Posted by: Upgrade
from Denver,CO
Expertise:Beginner
The battery lasts way longer than my previous phone which is mainly why I upgraded to this phone. But I love how thin the phone is, I'd say the only downside is how far the three cameras stick out but that can be fixed which a case and then you won't even notice it. I used the liquid glass screen protector and I'm not sure about it yet so here's hoping it actually works. I went from an s24 to this phone. Its a big leap. But this phone is way better. Its worth the money. Its faster, stronger and I even saw a video of someone trying to break one on purpose and the screen didn't Crack when he bent the phone backwards which was what really sold me. Clearly this phone is strong. .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Expert
Verified Purchase:Yes
I was undecided on what new phone to get after my old one broke, I definitely made the right decision with my Z Fols 7 not only all the cool features I love the double screen I'm able to use it for work as aif i had my laptop and work remotely
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US