Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
6,361
4 Stars
1,038
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Bring back they stylus
on October 19, 2025
Posted by: Derreck
Expertise:Expert
This is a really good phone. Samsung missed the boat when they took the stylus away. Please bring it back and then this will be a 5 star phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hey Derreck,
Thank you for reviewing your Galaxy Z Fold7! We appreciate your feedback on the stylus. Your insights help us improve, and we continuously develop new interaction methods for each Z Series device. We're committed to earning that 5-star rating. We're also delighted to hear your Galaxy Z Fold7 is serving you well. We thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Samsung Community
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Thank you for reviewing your Galaxy Z Fold7! We appreciate your feedback on the stylus. Your insights help us improve, and we continuously develop new interaction methods for each Z Series device. We're committed to earning that 5-star rating. We're also delighted to hear your Galaxy Z Fold7 is serving you well. We thank you for sharing your thoughts and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: M McDermott
from Fort Knox, KY
Expertise:Expert
Verified Purchase:Yes
High quality product. The screen size is easy to view and the phone has no lag whatsoever.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eugene
from Florence, AZ, USA
Verified Purchase:Yes
I have many smartphones in my life.
In short this one is the best without any to comparison.
In short this one is the best without any to comparison.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Seongjun Park
from AL
Expertise:Intermediate
Verified Purchase:Yes
I’ve been using the Galaxy Z Fold7 for about a week, and I’m extremely satisfied.
The display brightness and smooth transitions are impressive, and the multitasking features are very convenient.
The battery easily lasts all day, and the design feels both premium and durable.
If you’re considering a foldable phone, I highly recommend this one!
The display brightness and smooth transitions are impressive, and the multitasking features are very convenient.
The battery easily lasts all day, and the design feels both premium and durable.
If you’re considering a foldable phone, I highly recommend this one!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gaminggeekfamily
Verified Purchase:Yes
Awesome phone definitely worth the wait. Not the durability of a slap phone but not bad
I would recommend this to a friend!
Response from Samsung USBy R&R, October 28, 2025
Hey there Gaminggeekfamily,
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy Z Fold experience. It’s great to hear that the refreshed design, lighter feel, and slim build are noticeable improvements. We appreciate you highlighting these enhancements and how they work for you. Thank you for your feedback, and we value your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on October 18, 2025
Posted by: Shine211
[This review was collected as part of a promotion.] Great phone It is wonderful to hear that you love this phone. Perhaps you enjoy its sleek design and user-friendly interface. The advanced features likely enhance your daily communication and entertainment. We are glad that this phone brings you so much satisfaction. Overall, we hope you continue to have a great experience with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE this folding phone!
on October 18, 2025
Posted by: GamerDad1
[This review was collected as part of a promotion.] Multitasking on the Z Fold 7 is a life/game changer. Along with Galaxy AI this device is a powerhouse capable of doing just about anything you can conjure up to do. Sitting at my son's soccer game and playing Borderlands 4 through Xbox Cloud gaming on this big beautiful screen is so satisfying. The responsiveness is phenomenal. I can't get over how amazing this setup is!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever!
on October 18, 2025
Posted by: Garrent87
[This review was collected as part of a promotion.] I am absolutely thrilled with my new Samsung Galaxy! Honestly, the experience has exceeded all my expectations.
The Super AMOLED screen is simply spectacular. The colors are vibrant, the contrast is deep, and the brightness is so good that using it in direct sunlight is no longer an issue. Watching videos and browsing is a real visual treat, with impressive fluidity thanks to the high refresh rate.
Regarding the cameras, Samsung continues to demonstrate why it is the leader. Photos come out sharp, with perfect color saturation and excellent performance even in low light conditions. The optical zoom is incredibly useful, and the portrait mode achieves a professional bokeh effect.
The performance is another marvel. Apps open instantly, Galaxi AI is amazing, heavy games run without lag, and multitasking is flawless. The battery easily lasts me all day, which is essential for my daily use.
Furthermore, the design is elegant and feels premium in the hand. The One UI customization layer is intuitive and packed with super useful features.
In summary: it is a complete, reliable, and powerful device. If you are looking for the best in Android, with a top screen and exceptional cameras, this Galaxy is the best investment! Completely delighted and 100% recommended.
The Super AMOLED screen is simply spectacular. The colors are vibrant, the contrast is deep, and the brightness is so good that using it in direct sunlight is no longer an issue. Watching videos and browsing is a real visual treat, with impressive fluidity thanks to the high refresh rate.
Regarding the cameras, Samsung continues to demonstrate why it is the leader. Photos come out sharp, with perfect color saturation and excellent performance even in low light conditions. The optical zoom is incredibly useful, and the portrait mode achieves a professional bokeh effect.
The performance is another marvel. Apps open instantly, Galaxi AI is amazing, heavy games run without lag, and multitasking is flawless. The battery easily lasts me all day, which is essential for my daily use.
Furthermore, the design is elegant and feels premium in the hand. The One UI customization layer is intuitive and packed with super useful features.
In summary: it is a complete, reliable, and powerful device. If you are looking for the best in Android, with a top screen and exceptional cameras, this Galaxy is the best investment! Completely delighted and 100% recommended.
Value
5
Written by a customer while visiting Samsung US