Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
6,361
4 Stars
1,038
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Anonymous
from NEW JERSEY
Verified Purchase:Yes
Thank you, very good experience. Zfold 7 is very nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Karla
from Spokane WA
Verified Purchase:Yes
I love my Z fold 7! My favorite cell phone for sure. I use it for business. I can use it folded closed or open to use more like a mini tablet. I also watch movies on it traveling. It's very thin and light weight. It's the perfect phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: EGWURUGWU EGBELIGWE
from TEXAS
Expertise:Expert
Verified Purchase:Yes
It is a cool piece of advance electronic on the palm.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice little light tablet with phone capability
on October 29, 2025
Posted by: Jay H
Verified Purchase:Yes
If you do a lot of web browsing, reading pdfs and ebooks, this is for you. I also use it as my infotainment on my older vehicle that doesnt have android auto. It lets me have the GPS on one screen and another app like spotify on the other. If you watch movies, or just use messaging apps, social media apps, then something like the S25ultra might be better since its a one-handed phone and the screen is a lot bigger than the zFold folded. Movies on the zFold it is pretty much the same size as the S25 ultra because of the aspect ratio limitation even when using full screen. Messaging is definitely better as one handed operation. Even facebook, tik tok and Instagram is sufficient on a single screen phone.
I would recommend this to a friend!
Response from Samsung USBy R&R, November 21, 2025
Hey Jay H,
Thank you for sharing how the Galaxy Z Fold7 fits into your routine. Your description highlights its larger display for reading, browsing, navigation, and multitasking. Using the Galaxy Z Fold7 as an infotainment hub in your vehicle shows its versatility. The mix of tablet-like space and phone functions makes the Fold series appealing for productivity and immersive content. We appreciate your overview and how you emphasize the device's strengths.
-Ty
Samsung Support
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Thank you for sharing how the Galaxy Z Fold7 fits into your routine. Your description highlights its larger display for reading, browsing, navigation, and multitasking. Using the Galaxy Z Fold7 as an infotainment hub in your vehicle shows its versatility. The mix of tablet-like space and phone functions makes the Fold series appealing for productivity and immersive content. We appreciate your overview and how you emphasize the device's strengths.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Cathy
Verified Purchase:Yes
Very fun to use, great purchase. Battery lasts with medium usage for a whole day.
Written by a customer while visiting Samsung US
Customer Rating
5
World's Greatest Phone
on October 29, 2025
Posted by: BigLez
[This review was collected as part of a promotion.] This is by far, the best phone I've ever had! This sleek thin design is sexy!!! I have to catch myself while at work because I could play with this phone for hours...I just recently purchased and haven't begun to see all the great features it offers; when I do, I will be back!!!
Hands down-**********
Hands down-**********
Value
5
Written by a customer while visiting Samsung US
Posted by: Rohn
from Victorville, CA
Expertise:Expert
Verified Purchase:Yes
Love this phone, like having a mini TV in your hands.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Ryan
Verified Purchase:Yes
Everything is good, the only major down side is the battery is not good. After you install a lot app, it will draw very fast
Response from Samsung USBy R&R, November 19, 2025
Hiya Ryan,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that everything else about the device is working well for you. The Z Fold7 truly shines with its multitasking features and immersive display, especially once your apps are aligned with your preferred settings. Your insight on battery performance is helpful; installing multiple apps can naturally increase background activity, especially on a device designed for large-screen use. Apps running in the background all day can quickly drain your battery, but you can conserve power by using sleeping app settings. If there are specific apps you rarely use, you can set them to sleep in the background so your battery lasts longer. You can also set apps to sleep automatically if you haven’t opened them in a while. To do this, go to Settings, then tap Battery, and select Background usage limits. For more tips on optimizing your device’s battery, check out the link below. Feedback like yours shows how people use their Z Fold7 daily, and it helps improve this series. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that everything else about the device is working well for you. The Z Fold7 truly shines with its multitasking features and immersive display, especially once your apps are aligned with your preferred settings. Your insight on battery performance is helpful; installing multiple apps can naturally increase background activity, especially on a device designed for large-screen use. Apps running in the background all day can quickly drain your battery, but you can conserve power by using sleeping app settings. If there are specific apps you rarely use, you can set them to sleep in the background so your battery lasts longer. You can also set apps to sleep automatically if you haven’t opened them in a while. To do this, go to Settings, then tap Battery, and select Background usage limits. For more tips on optimizing your device’s battery, check out the link below. Feedback like yours shows how people use their Z Fold7 daily, and it helps improve this series. Thanks for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US