Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
6,361
4 Stars
1,038
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
I have never tried it but I am waiting to use it.I
on November 2, 2025
Posted by: Jackdarippa48
[This review was collected as part of a promotion.] I've heard that it has noise cancellation and that is waterproof as well and that if it's snug and tighten your ears and it doesn't fall off so you can have it in for a long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way more durable then what i was told
on November 2, 2025
Posted by: Junkcummins97
[This review was collected as part of a promotion.] I dropped it within. First week about 10ft to gravel. It did crack the screen with liquid screen protector but can hardly tell. When its open it's massive and being a lcd screen its not as fragile as i was told when buying it. Iv dropped it twice while it was open screen side down and not a mark, scratch nothing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with an even better screen
on November 1, 2025
Posted by: Atothej15
[This review was collected as part of a promotion.] The innovative folding design offers a truly unique and expansive viewing experience. Multitasking becomes incredibly seamless, allowing for enhanced productivity on the go. Its advanced camera system captures stunningly detailed photos and videos in any lighting condition. The device's durability has been thoughtfully engineered for everyday use. Overall, this technological marvel redefines what a smartphone can be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Your phone can't do that
on November 1, 2025
Posted by: Samsungfollower4life
[This review was collected as part of a promotion.] The icing to this phone is the Galaxy AI feature, and though that in itself is mind blowing, the Galaxy fold 7 is such an amazing phone, there is so much fun and interesting things like the screen duality, the computer like track pad and cursor, just to name a couple. Truly a smart and sleek piece of tech, my life has changed, no more rotten apples to deal with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What I hope to be my next phone from a Note 20.
on November 1, 2025
Posted by: Nextphonepurchase
[This review was collected as part of a promotion.] I'm currently actually working with a Samsung Note 20, I will say not as good as the Note 9 cause battery life was amazing but still good quality, I picked this Galaxy AI phone because this is the one I want to get hopefully soon because my current screen is cracked but the screen is good. I do alot of different paperwork and splitscreen so this would be perfect for work and life balance.
Value
5
Written by a customer while visiting Samsung US
Posted by: Gene M
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Love it!!! Best phone I ever had - cannot wait for trifold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the new features
on November 1, 2025
Posted by: TerryH20
[This review was collected as part of a promotion.] The new Galaxy AI is perfect for everyday questions
Value
4
Response from Samsung USBy R&R, November 3, 2025
Hey TerryH20,
Thank you for your feedback. The Galaxy Z Fold is built for high performance, smooth animations, and quick app switching, and we're pleased to hear it works well for you. Whether you're editing photos, surfing the web, or calling loved ones, you can leverage the new AI features on your Galaxy phone or tablet to make daily tasks easier. These features allow you to organize and summarize ideas in Samsung Notes, assist with text messages, find content by circling items or images, and match your wallpapers to the weather. They are designed to enhance your experience on the Galaxy Z Fold7. To view or adjust these AI features, go to Settings > Galaxy AI. For more details, please check the link below. Thanks again for your feedback and for choosing Samsung.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. The Galaxy Z Fold is built for high performance, smooth animations, and quick app switching, and we're pleased to hear it works well for you. Whether you're editing photos, surfing the web, or calling loved ones, you can leverage the new AI features on your Galaxy phone or tablet to make daily tasks easier. These features allow you to organize and summarize ideas in Samsung Notes, assist with text messages, find content by circling items or images, and match your wallpapers to the weather. They are designed to enhance your experience on the Galaxy Z Fold7. To view or adjust these AI features, go to Settings > Galaxy AI. For more details, please check the link below. Thanks again for your feedback and for choosing Samsung.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: kim3700
from Detroit MI
Expertise:Beginner
Verified Purchase:Yes
I was debating on this phone and have had it now for maybe almost a month. I absolutely love it! I was worried about the size and weight and if it would fit in my jean pockets - but it has passed every test. My previous phones were part of the Galaxy S series so the operating system was familiar but there seems to be a lot of different things I can do on this phone - I'm learning every day!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US