Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Samsung Galaxy Z Fold7
on August 24, 2026
Posted by: Packerjohn4
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because it offers the perfect combination of style, performance, and innovation. The beautiful foldable display makes multitasking, entertainment, and everyday tasks more enjoyable. I mostly use the open screen at work for reports.
It feels fast, premium, and easy to use, while the sleek design makes it stand out. I’m very happy with my choice and would definitely recommend the Galaxy Z Fold7! Also great for playing video games! Samsung I do miss the S Pen but still love the phone.
It feels fast, premium, and easy to use, while the sleek design makes it stand out. I’m very happy with my choice and would definitely recommend the Galaxy Z Fold7! Also great for playing video games! Samsung I do miss the S Pen but still love the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 7
on August 24, 2026
Posted by: redeemed
[This review was collected as part of a promotion.] Lightweight, slim, and—as always, the most valuable feature—the multi-screen capability thanks to its foldable design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I do everything on this phone
on August 24, 2026
Posted by: Minimalist4Life
[This review was collected as part of a promotion.] I chose this phone because I am a minimalist. I wanted a device that I could do everything on. I started with the Z Fold 3 and now I have the Z Fold 7. I don't use my laptop anymore. Love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 7 (Heaven)
on August 24, 2026
Posted by: GalaxyZ7lover
[This review was collected as part of a promotion.] I chose the Z Fold 7 because it absolutely the best Technology display is amazing with straight forward ease of use drop tested myself 10 plus times no defects no glitches in software absolutely perfect for business and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone kinda hard type
on August 24, 2026
Posted by: North1
[This review was collected as part of a promotion.] I choose this phone because I like the big screen, but it has a mystery black spot on the front screen
Value
3
Response from Samsung USBy R&R, August 26, 2026
Hello North1,
Thank you for choosing the Galaxy Z Fold7. Its large folding display, convenient front screen, and multitasking capabilities provide a versatile Galaxy experience. We appreciate you bringing the unexplained black spot on the front screen to our attention, as that is not the display experience we aim to provide. Thank you for sharing your feedback with Samsung.
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy Z Fold7. Its large folding display, convenient front screen, and multitasking capabilities provide a versatile Galaxy experience. We appreciate you bringing the unexplained black spot on the front screen to our attention, as that is not the display experience we aim to provide. Thank you for sharing your feedback with Samsung.
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshoot/TSG10001447/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Fold 7 is a great multitasking phone!
on August 24, 2026
Posted by: Joky94
[This review was collected as part of a promotion.] I chose the Galaxy Fold 7 because of the unique style and was different to the phones I had. My last phone was an Galaxy S24 Ultra and I was going to get the S25 Ultra and went for the Fold 7. I do not regret a all!
I use it more to watch movies, YouTube, playing games and multitasking at internet, mails, texting, etc... You name it! Is a great phone! And very responsive too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 24, 2026
Posted by: Lolo1988
[This review was collected as part of a promotion.] It is incredibly light. Many improvements were made (i bought the 3) for this year's model. i have dropped it so many times and it has not damaged it whatsoever. Best samsung phone yet. The camera is excellent!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Long time love of Samsung Galaxy
on August 24, 2026
Posted by: Cloudynola
[This review was collected as part of a promotion.] I chose my first Galaxy absolutely. Because I trusted the Samsung brand the products they had produced thus far. The way they stood behind their brand and aided their customers. The sleekness, the annuity, all around, balance, forward, thinking and paying back to the communities
Value
5
Written by a customer while visiting Samsung US