Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Z Fold 7 TOUCHDOWN!
on September 3, 2026
Posted by: Jewelsy
[This review was collected as part of a promotion.] I got my Z Fold 7 1TB approximately a year ago, and I brag about it to everyone. I absolutely love it! I think that inside screen is better than it was ever before. And I've had all the z folds. My nieces love it, they love running around, recording the family, and it's held up well with them. Ages 3-9. I choose it because the camera zoom is exceptional. I will be upgrading to the 8 soon, but I LOVE my 7.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on September 2, 2026
Posted by: LovemySamsung
[This review was collected as part of a promotion.] This phone is my second Z Fold device but it won't be my last. I love the convenience of two screen sizes along with clear, crisp resolution. I chose the Z Fold 7 because it is light and slim with all the features I want on a phone. I have not been disappointed!
Value
5
Response from Samsung USBy R&R, September 4, 2026
Aloha LovemySamsung,
The Galaxy Z Fold7 features two convenient screen sizes, exceptional display quality, and a slim, lightweight design packed with useful features. We are thrilled that your second Fold has fulfilled all your expectations and secured a spot in your future. Thank you for exploring new possibilities with Samsung!
-Ty
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The Galaxy Z Fold7 features two convenient screen sizes, exceptional display quality, and a slim, lightweight design packed with useful features. We are thrilled that your second Fold has fulfilled all your expectations and secured a spot in your future. Thank you for exploring new possibilities with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use and Works Great
on September 1, 2026
Posted by: HoosierHomeGuy
[This review was collected as part of a promotion.] I chose this product because it had the features I was looking for at a reasonable price. So far, I’ve been very happy with it. It was easy to set up, simple to use, and works exactly as expected. The quality feels great, and I would definitely recommend it to anyone considering one.
Value
5
Response from Samsung USBy R&R, September 2, 2026
Howdy there HoosierHomeGuy,
Thank you for choosing the Galaxy Z Fold7! Its large display, easy setup, and versatile multitasking features make everyday use effortless. We are delighted that it has met your expectations in quality and experience. Thank you for being a part of the Samsung Galaxy family!
-Ty
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Thank you for choosing the Galaxy Z Fold7! Its large display, easy setup, and versatile multitasking features make everyday use effortless. We are delighted that it has met your expectations in quality and experience. Thank you for being a part of the Samsung Galaxy family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable form factor is superior
on September 1, 2026
Posted by: Djllama
[This review was collected as part of a promotion.] Out of EVERY phone I have EVER used, the Z Fold 7 is by far the best. Not only is it just 2g lighter than my S24 FE, which is a slab phone, this phone is roughly the same freaking thickness. I was absolutely mind blown when I got this phone because of the sheer engineering that went into making this device. The screen is just phenomenal to watch content on, especially when traveling. And the cameras are FINALLY good for the price of the phone. The cameras on the Fold 6 was what made me wait even longer to get my first Fold, because I wanted Ultra grade cameras, especially for the Fold's price. The performance on the Fold 7 is AWESOME. Not only did I play all of Batman: Arkham Asylum at a consistent 45-50 FPS using Gamehub on it while I was traveling, I also have been playing some Fortnite on it, and being able to max out settings and get a smooth 120 FPS is crazy for a phone. Also, for a phone with only a 4400mAh, I consistently get 4½ to 5 hrs of screen on time, which is pretty good considering I am using the 120Hz display mode, and the phone is about 6 months old now. Overall, I give the Z Fold 7 a solid 10/10. The future really is folding phones.
Value
5
Response from Samsung USBy R&R, September 2, 2026
Hey there AmazedByTechnology,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7! It sounds like the perfect travel and gaming companion for you. With its immersive folding display, powerful gaming performance, and versatile camera system, the Galaxy Z Fold7 delivers an incredible experience without the added bulk. We’re thrilled to hear that it handles everything from movies to Fortnite so well. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7! It sounds like the perfect travel and gaming companion for you. With its immersive folding display, powerful gaming performance, and versatile camera system, the Galaxy Z Fold7 delivers an incredible experience without the added bulk. We’re thrilled to hear that it handles everything from movies to Fortnite so well. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Foldable device
on August 31, 2026
Posted by: BeatleMike1959
[This review was collected as part of a promotion.] I chose the Z FOLD 7 because it looks great and performs great.
This phone has a great display whether your looking at the front display or the big inside, main display. I love watching videos on the big display. You can't even notice the seam in the middle unless you are looking for it. The camera takes really great photos and videos.
The battery life is quite good considering it's powering such a large screen.
This phone has a great display whether your looking at the front display or the big inside, main display. I love watching videos on the big display. You can't even notice the seam in the middle unless you are looking for it. The camera takes really great photos and videos.
The battery life is quite good considering it's powering such a large screen.
Value
5
Response from Samsung USBy R&R, September 1, 2026
Hey there BeatleMike1959,
Thank you for choosing the Galaxy Z Fold7. Its vibrant displays, capable camera, and reliable battery life provide a great experience for capturing photos, watching videos, and everyday tasks. We are pleased that the subtle center seam enhances immersion when viewing content on the large main screen. Thank you for being a part of the Samsung community.
-Ty
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Thank you for choosing the Galaxy Z Fold7. Its vibrant displays, capable camera, and reliable battery life provide a great experience for capturing photos, watching videos, and everyday tasks. We are pleased that the subtle center seam enhances immersion when viewing content on the large main screen. Thank you for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Z Fold 7 review
on August 31, 2026
Posted by: Ferose
[This review was collected as part of a promotion.] I chose the z fold 7 for my latest upgrade. It is a decent phone but not as user friendly as I had hoped. The side buttons are in an awkward place. Not my favorite.
Value
3
Response from Samsung USBy R&R, September 1, 2026
Hello Ferose,
Thank you for sharing the reasons behind your choice of the Galaxy Z Fold7. We appreciate your decision to choose this device. Its large display, sleek folding design, and multitasking features offer a versatile mobile experience. We also value your feedback regarding the placement of the side buttons and how it impacts everyday usability. Your input is invaluable in helping Samsung refine future Galaxy designs.
-Ty
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Thank you for sharing the reasons behind your choice of the Galaxy Z Fold7. We appreciate your decision to choose this device. Its large display, sleek folding design, and multitasking features offer a versatile mobile experience. We also value your feedback regarding the placement of the side buttons and how it impacts everyday usability. Your input is invaluable in helping Samsung refine future Galaxy designs.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
z fold7 is a uniquely fascinating flagship phone
on August 30, 2026
Posted by: BtaWlf
[This review was collected as part of a promotion.] I chose the Z fold7 for it's unique folding ability and as an upgrade from the s22 Ultra. I seem to be finding myself using the larger main more than the cover screen. I also find the rear selfie camera to be a great addition as I am using that function a lot for better images. I am also glad that dual camera/director view is back as that was my favorite function from the Note 9.
Value
5
Response from Samsung USBy R&R, September 4, 2026
Hello BtaWlf,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. It sounds like an exciting upgrade from your Galaxy S22 Ultra! The immersive main display, unique folding design, and versatile rear camera enhance both creativity and everyday use. We're thrilled to hear that the Dual Camera and Director View features have revived a favorite aspect of your Note 9 experience. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. It sounds like an exciting upgrade from your Galaxy S22 Ultra! The immersive main display, unique folding design, and versatile rear camera enhance both creativity and everyday use. We're thrilled to hear that the Dual Camera and Director View features have revived a favorite aspect of your Note 9 experience. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 28, 2026
Posted by: Culper76
[This review was collected as part of a promotion.] I chose to get the samsun z fold 7 and it does not disappoint. I use this phone on the day to day for trading and conducting financial business with ease. It has great features that make it like im using my computer on the go. Also for personal use it has great quality for playing videos and listening to music. The camera also takes such clear pictures. I honestly just converted to a Samsung user, but having the z fold 7 i dont think i will ever buy a different kind of phone again.
Value
5
Written by a customer while visiting Samsung US