Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
6,361
4 Stars
1,038
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Big screen
on November 18, 2025
Posted by: Bernie
[This review was collected as part of a promotion.] Easy to see and use apps. Like the features like connecting to my hearing aid. Has a lot of storage. Watching YouTube is very easygoing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NICE BUT NOT WHAT I THOUGHT FOR THE PRICE.
on November 18, 2025
Posted by: Bryanna
[This review was collected as part of a promotion.] This phone is nice. But not what I thought i would get for the price. Personally the samsung s22 ultra blows this phone out of the water the camera was incredible on the ultra having a stylus pen. Half the time you have to tap on things multiple times just to get it to work.
Value
2
Response from Samsung USBy R&R, November 19, 2025
Hi Bryana,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that you enjoy the device overall, particularly its design and features. The Z Fold7 is designed for those who appreciate immersive viewing and multitasking, and it clearly offers a different experience from traditional phones like the S22 Ultra. In terms of responsiveness, the Galaxy Z Fold delivers a smooth 120Hz refresh rate powered by the Snapdragon 8 Elite chip, ensuring seamless performance. While the interaction style varies between the two, your insights are valuable. The Z Fold series is continually improving with each new model, and your feedback helps guide innovation. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Use it like a regular phone or unfold and it's a t
on November 18, 2025
Posted by: Forbescz
[This review was collected as part of a promotion.] Really love my galaxy z fold 7 best phone device I've had and love all the Galaxy AI Samsung has like circle to search or Nano Banana.I can use it like a regular phone or unfold to a mini tablet
Value
5
Written by a customer while visiting Samsung US
Posted by: Chief
Verified Purchase:Yes
I really like the phone. A bit expensive. One disappointment would be when i open the phone, the screen is too square. I would prefer more rectangle.
No, I would not recommend this to a friend.
Performance
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 18, 2025
Posted by: Shadwin
Battery , Camera ,Durability ,storage, performance, Display
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are awesome
on November 17, 2025
Posted by: Buds2pro
[This review was collected as part of a promotion.] I love these buds. They are very easy to use. I use Galaxy AI everytime to help me with certain tasks on my phone or even just helping me select music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on November 17, 2025
Posted by: Galaxy7fold
[This review was collected as part of a promotion.] I use this phone for everything. Galaxy AI is my new best friend. Anything I need, Galaxy AI helps me find it. I love the 16gb of RAM that this phone has. I multitask all the time so it's perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Daily driver bliss
on November 17, 2025
Posted by: BlueBug
[This review was collected as part of a promotion.] The z fold 7 is the greatest phone ever made. I use the cover screen about half the time and it's easy to use while still being an enjoyable one handed experience. The main screen is the best time I've ever had on a phone. The perfect size for YouTube using multi-window apps and gaming. The processor and ram are plenty fast and the camera is above average in most settings other than low-light. Galaxy Ai - especially within the camera app is incredible. Call assist has saved the day more times than I can count! Battery life is amazing lasting an entire day with heavy use and charging to 100% quickly.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hello BlueBug,
Thank you for sharing such a thoughtful review of your Galaxy Z Fold7 experience. It’s clear you’re really maximizing both displays, including the one-handed ease of the cover screen and the full multitasking capabilities of the main screen. That combination of productivity and entertainment truly makes the Fold series special. Your comments on performance, Galaxy AI features, and especially Call Assist demonstrate how naturally the phone integrates into your daily life. And even with your mention of low-light moments, it’s great to see how well the camera performs in all your uses. We enjoy seeing the Z Fold7 become a dependable all-day companion for you. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing such a thoughtful review of your Galaxy Z Fold7 experience. It’s clear you’re really maximizing both displays, including the one-handed ease of the cover screen and the full multitasking capabilities of the main screen. That combination of productivity and entertainment truly makes the Fold series special. Your comments on performance, Galaxy AI features, and especially Call Assist demonstrate how naturally the phone integrates into your daily life. And even with your mention of low-light moments, it’s great to see how well the camera performs in all your uses. We enjoy seeing the Z Fold7 become a dependable all-day companion for you. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US