Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
Fold 7 still is Awesome
on September 7, 2026
Posted by: DreknowsGadgets
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 because the massive main screen completely transforms how I manage my daily routine. The expansive display makes multitasking seamless—I can easily review detailed documents, analyze charts, and check news side-by-side without ever feeling cramped. When it's time to unwind, streaming sports, movies, and video content on the large screen feels like a full media setup right in my pocket. The sheer versatility of switching from a compact phone to a mini tablet makes it an essential tool for both daily work and personal entertainment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone, great for everything
on September 7, 2026
Posted by: Zonkma
[This review was collected as part of a promotion.] Phone has amazing capabilities, awesome playing games and enjoying videos , but when used at max it struggles to keep battery levels
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is Amazing
on September 7, 2026
Posted by: TomTheToolMan
[This review was collected as part of a promotion.] I chose this wonderful phone not just for the fact that I can open and close it but because of Samsung pushing technology forward. I've owned a few Samsung phones throughout my life and this one has been the best so far, everything from the cameras all the way down to the way the phone feels in your hand it all feels so premium and well put together.
All around this phone takes care of everything I need, from Doom scrolling on social media to paying with my cards in the wallet and taking pictures of my kid. I would say the only downside is the batteries which give me through a whole day with only needing to charge an hour before I need to go to bed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold is a must.
on September 7, 2026
Posted by: Michaelangelo
[This review was collected as part of a promotion.] Never had a foldable before and probably will never own another type of phone again. Very light and versatile. Love just opening to watch videos and games. Very impressed with how thin it also is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone/tablet
on September 5, 2026
Posted by: Griggs31311
[This review was collected as part of a promotion.] Everything about this phone is fantastic. I would like a bigger battery and the telephoto camera could use some improvement but this phone is still in a class of its own. This phone will be perfect when it gets s series zoom and a bigger battery.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on September 5, 2026
Posted by: VagabondX
[This review was collected as part of a promotion.] This device offers a truly innovative approach to mobile technology. The expansive foldable display provides an unparalleled viewing experience for both work and entertainment. Navigating through applications is remarkably fluid and intuitive on this impressive screen. Its versatile design seamlessly transitions between a compact phone and a tablet-like interface. The build quality feels premium and durable, instilling confidence in its longevity. Photography capabilities are exceptional, capturing stunning detail in various lighting conditions. Battery life is surprisingly robust, easily getting you through a full day of use. Overall, this represents a significant leap forward in smartphone innovation and user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far everything about this phone has been great
on September 4, 2026
Posted by: DraccoJr
[This review was collected as part of a promotion.] I love the camera quality as well as the call quality and all the integration with the Samsung accessories as well as the watch it has all been a blast to discover things about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A step up from the Fold 6
on September 3, 2026
Posted by: Legionnori
[This review was collected as part of a promotion.] The Z Fold 7 is an revolutionary change to the Fold line up, offering a refined aesthetic and building upon its predecessor's foundation. Its primary strength lies in the robust software integration, providing a seamless user experience. However, areas for improvement are evident in its hardware components. Specifically, battery longevity presents a notable challenge for extended usage. I frequently have to plug the phone in through out the day to make sure I don't drop below 15%. Furthermore, charging capabilities could be enhanced to better meet contemporary demands e.g. 45W or higher with competitors. The Z Fold 8 Ultra is the phone that I wish the Fold 7 was. Nevertheless, I chose it as my daily driver because of how good Samsung's OneUI is. Hopefully the cameras are improved in the Z Fold 9 Ultra!
Value
4
Response from Samsung USBy R&R, September 4, 2026
Hi Legionnori,
Thank you for sharing your thoughts on the Galaxy Z Fold. The Galaxy Z Fold7 offers an immersive folding display, a refined design, and seamless multitasking with One UI, making it a fantastic daily companion. We appreciate your detailed feedback on battery life, charging speed, and ways to enhance the camera experience. Thank you for being a part of the Galaxy Z Fold family and for sharing your hopes for future developments from Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold. The Galaxy Z Fold7 offers an immersive folding display, a refined design, and seamless multitasking with One UI, making it a fantastic daily companion. We appreciate your detailed feedback on battery life, charging speed, and ways to enhance the camera experience. Thank you for being a part of the Galaxy Z Fold family and for sharing your hopes for future developments from Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US