Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
First mass market foldable
on September 7, 2026
Posted by: GCOOKIE
[This review was collected as part of a promotion.] There has been several generations of Samsung fold devices but fold 7 is the first I would accept as mass market ready. The thinkness and crease is almost not detectable and the UI has been improving quite a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 7 = A Fantastic Device
on September 7, 2026
Posted by: Bowlage
[This review was collected as part of a promotion.] I chose my Galaxy Z Fold 7 because of its unique design, with a foldable outside screen for quick use and a larger inside screen for when you just need more real estate. I use the device mainly for email, social media, web browsing, etc and all I can really say is it's the best mobile handheld device I've ever owned or used. The only con I can think of is that the battery life isn't as good as it should be, really only giving me 4-5 hours of use before I need to charge. But it more than makes up for it with ease of use, speed, comfort and efficiency.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very innovative
on September 7, 2026
Posted by: Waltweezy
[This review was collected as part of a promotion.] I chose my galaxy z fold 7 for the fold feature. But the phone has so much more. Its a great phone with a lot of features. It also looks very cool!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New to the Fold, but hooked
on September 7, 2026
Posted by: Kelley
[This review was collected as part of a promotion.] I've been a loyal Samsung phone user for over 30 years. Most recently I've been an avid user of the Ultra models, and switched to the Fold 7 this year. Love the Fold out screen size, it's so convenient when reading and sending emails and looking at files.
Only suggestion would be to keep the super camera zoom Abilities of the Ultra and with a phone screen this size, a built-in stylus is a must! I still haven't found a Fold phone case with a stylus as convenient as one that stores inside your phone.
Only suggestion would be to keep the super camera zoom Abilities of the Ultra and with a phone screen this size, a built-in stylus is a must! I still haven't found a Fold phone case with a stylus as convenient as one that stores inside your phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent camera and easy to read screen
on September 7, 2026
Posted by: kzulu23
[This review was collected as part of a promotion.] I chose the Z Fold series several years ago because I loved having the S Pen, especially when the Note series was being discontinued. The fact that the Fold has now done away with S Pen support is the main reason I can't give it a full five stars.
Other than that loss, I still absolutely love my Z Fold 7. It's incredibly convenient at work when I'm showing search results to coworkers or customers. The large screen makes it easy for everyone to comfortably see exactly what they need.
I also love using it for reading. With the wide screen, my husband likes to point out that it's almost the size of a book in my hands! The difference is that I have thousands of eBooks right at my fingertips, so I never have to worry about getting bored.
If Samsung would just bring back S Pen support—even if the pen couldn't be stored inside the phone—I would be 100% happy with it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Pocket-Sized Workspace for Everything
on September 7, 2026
Posted by: FoldProductivity
[This review was collected as part of a promotion.] I have been a Galaxy Fold user since the Fold4, and the Galaxy Z Fold7 shows me how far the Fold experience has evolved. I chose the Fold7 because it gives me something I value every day: the convenience of a phone with the productivity of a much larger screen.
For professional work, projects, studying, reading, research, email, documents, video meetings, and personal entertainment, unfolding the Fold7 feels like putting a small digital workspace in my hands. The large, clear display makes multitasking especially useful. I can work with multiple apps and information without constantly switching between devices.
What impresses me most is the balance. When unfolded, the large screen gives me the space I need to be productive. When folded, it becomes a compact, lightweight phone that is easy to carry throughout the day. The camera is excellent for both everyday moments and practical use, and the battery comfortably supports the way I use the device.
Over time, my Fold has taken over many of the things for which I previously reached for my laptop. With the Fold7, that transition feels even more complete. For me, it has become my primary everyday device for work, projects, learning and personal use.
Whether you are a professional, student, multitasker or simply want one device that can adapt to different parts of your day, the Fold7 offers something genuinely different. Unfold it, and it really does feel like having your digital world in your hands.
For professional work, projects, studying, reading, research, email, documents, video meetings, and personal entertainment, unfolding the Fold7 feels like putting a small digital workspace in my hands. The large, clear display makes multitasking especially useful. I can work with multiple apps and information without constantly switching between devices.
What impresses me most is the balance. When unfolded, the large screen gives me the space I need to be productive. When folded, it becomes a compact, lightweight phone that is easy to carry throughout the day. The camera is excellent for both everyday moments and practical use, and the battery comfortably supports the way I use the device.
Over time, my Fold has taken over many of the things for which I previously reached for my laptop. With the Fold7, that transition feels even more complete. For me, it has become my primary everyday device for work, projects, learning and personal use.
Whether you are a professional, student, multitasker or simply want one device that can adapt to different parts of your day, the Fold7 offers something genuinely different. Unfold it, and it really does feel like having your digital world in your hands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 is the best for everyday and business
on September 7, 2026
Posted by: PolarisRZRracing
[This review was collected as part of a promotion.] I chose the z fold 7 as the top phone for business and everyday things. Its fast takes great photos and then when you want to multi task you open it up then you have two full screens to whatever you need to do like take notes while watching a lecture or even YouTube the amount of things that this phone can do amazes me I went from a s24 ultra to this z fold7 and ill never be going back. Its thin enough to fit in my front pocket and never have to worry about anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on September 7, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I chose the galaxy fold 7 for the screen size, but the device itself surpassed any expectations i might have had. Its quick, responsive, durable (even without a case.) I've had every fold made so far, it the only upgrade i see making is to the trifold if ever available
Value
5
Written by a customer while visiting Samsung US