Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
This is the best foldable!
on September 7, 2026
Posted by: Renjii
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 7 because I had been waiting for the perfect balance between size, weight, and features.
This phone hits all of those and more! Great cameras, quick charging, and great looks!
Fantastic job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A new generation of phones
on September 7, 2026
Posted by: Wayest
[This review was collected as part of a promotion.] I chose to get the z fold 7 because I am a huge reader. Having an entire library in my pocket that I can access anytime has been incredible!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone with a really great camera
on September 7, 2026
Posted by: Rollon13
[This review was collected as part of a promotion.] It's my 3rd zfold and they just keep getting better and better even when you think their is no way to top the last model they go and do it. They continue to get thinner and lighter and still feel light it's built strong and improve on the screens and the split screen is one of my favorite features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fun, but extra delicate.
on September 7, 2026
Posted by: Purmple
[This review was collected as part of a promotion.] Im still happy with the phone I chose, however I have regrets. It's is fun, helpful, sleek and does all the things. However it is super, delicate. For example, I dropped mine onto a pillow on the bed, so it was 6 to 10 inch dropped and the inside screen went blank. The phone was 10 days old. Next, I dropped it in my passenger seat, and have a bad cluster of pixels. Very annoying.
Value
3
Response from Samsung USBy R&R, September 9, 2026
Hey Purmple,
The Galaxy Z Fold7 features a sleek design, an expansive folding display, and versatile multitasking capabilities that enhance both enjoyment and productivity in daily use. We’re pleased to hear that you are still making the most of what the Fold7 offers. If you would like to have your phone reviewed, we have partnered with uBreakiFix, an authorized repair location. You can find more details in the links below. We also appreciate your feedback about the inner display going blank and damaged pixels after minor drops, as Samsung is committed to improving foldable screen durability. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 features a sleek design, an expansive folding display, and versatile multitasking capabilities that enhance both enjoyment and productivity in daily use. We’re pleased to hear that you are still making the most of what the Fold7 offers. If you would like to have your phone reviewed, we have partnered with uBreakiFix, an authorized repair location. You can find more details in the links below. We also appreciate your feedback about the inner display going blank and damaged pixels after minor drops, as Samsung is committed to improving foldable screen durability. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I chose this phone because of the screen size
on September 7, 2026
Posted by: JMark44
[This review was collected as part of a promotion.] I chose this because of the screen size when opened but miss the built it pen that the Galaxy S26 Ultra Plus has built into the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy z Fold7
on September 7, 2026
Posted by: Freddy1986
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is an absolute marvel of modern technology. Its sleek design folds down into a compact, pocket-friendly device, and I personally love pairing it with a clear, slim case like the Spigen MagFit to keep it protected while showing off its stunning aesthetics.
Once unfolded, the main inner display completely transforms your daily experience, providing a massive canvas that makes multitasking flawless. You can run multiple apps side-by-side with absolutely zero lag, enjoying a level of speed and fluidity that keeps up with your busiest days.
The integration with other devices, like my Galaxy Watch and earbuds, is seamless, and the reliability on the Verizon network gives me total peace of mind. It's the ultimate device for anyone who needs pure power and versatility right in their pocket.
Once unfolded, the main inner display completely transforms your daily experience, providing a massive canvas that makes multitasking flawless. You can run multiple apps side-by-side with absolutely zero lag, enjoying a level of speed and fluidity that keeps up with your busiest days.
The integration with other devices, like my Galaxy Watch and earbuds, is seamless, and the reliability on the Verizon network gives me total peace of mind. It's the ultimate device for anyone who needs pure power and versatility right in their pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 7, 2026
Posted by: Cusmoove03
[This review was collected as part of a promotion.] I chose the Z Fold due to bigger screen, better pixels for pictures abd videos, as well as the storage capacity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in one
on September 7, 2026
Posted by: Falcon
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold series because it offers exceptional multitasking capabilities. From office work to entertainment, this device provides the flexibility to manage everything on the go. My current model is the Galaxy Z Fold 7, an elegant and slim device that unfolds into a large screen, giving me the versatility of a tablet with the power to work on documents while traveling, outside the office, or even during vacation when business continuity is essential. For entertainment, the expansive screen allows me to enjoy movies and my favorite TV series with an excellent viewing experience. The camera is outstanding, with impressive resolution and zoom options that deliver professional‑quality images. I also value the external main screen, which is large enough to function like a standard smartphone (similar to the one that I chose) for browsing, messaging, photography, and using any app comfortably.I have used Samsung phones for years, from the Note Series to the Fold Series, starting with the Fold 4, then the Fold 5, and now the Fold 7. I chose Samsung because of its innovation, capabilities, and the convenience of having everything in one device. Nothing compares to Samsung’s cameras, perfect for capturing memories and viewing them later as if they were happening live.I chose Samsung not only for its design; I chose it because it is an all‑in‑one solution, the perfect combination to do more while carrying less.
Value
5
Written by a customer while visiting Samsung US