Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
6,361
4 Stars
1,038
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Miguel Ugalde
from Memphis, TN
Expertise:Expert
Verified Purchase:Yes
Enjoyed the fold 3, liked the fold 5 and I'm loving the fold 7, way lighter, thinner and opens way easier, also notable size increase, couldn't be happier with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Craig S
from New Brighton Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I had a z-fold 4 and the 7 is so much better. The front is so much better to use now because it's not so tall and skinny. It just seems like it's way more solid. I just wish the camera was better, hopefully on the 8 it will have a better camera and bigger battery.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, December 17, 2025
How is it going Craig S,
Thank you for sharing your experience transitioning from the Galaxy Z Fold4 to the Z Fold7. The improved front display and more balanced design were made to boost everyday usability while keeping the signature foldable experience. Your insights on camera features and battery expectations offer valuable perspectives on how users continue to evaluate progress as Galaxy foldables develop. We appreciate your thoughtful feedback and thank you for being part of the Samsung journey.
-Ty
Samsung Support
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Thank you for sharing your experience transitioning from the Galaxy Z Fold4 to the Z Fold7. The improved front display and more balanced design were made to boost everyday usability while keeping the signature foldable experience. Your insights on camera features and battery expectations offer valuable perspectives on how users continue to evaluate progress as Galaxy foldables develop. We appreciate your thoughtful feedback and thank you for being part of the Samsung journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Rick
Verified Purchase:Yes
Loving the AI features and sleek design. The screen is gorgeous.
Written by a customer while visiting Samsung US
Posted by: Javi
from New york
Expertise:Intermediate
Verified Purchase:Yes
I'm very happy about my purchase. So light compared to my S25 Ultra... Downside is not many good cases to protect .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Cleveland Ohio
Verified Purchase:Yes
So much to learn. Watch YouTube videos and tutorials for a while and definitely use smart switch. So far so good. Price is high for this electronic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: FHER0920
Verified Purchase:Yes
I really love this new design of the fold7. I used to have the fold5 and this is night and day compared to my old brick. lol
Written by a customer while visiting Samsung US
Posted by: Maurice
Verified Purchase:Yes
Great device, I mainly got it because it’s easier read my books.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 9, 2026
Hi Maurice,
Thank you for sharing your experience with the Galaxy Z Fold7. Its larger display offers a comfortable, immersive reading experience that many users appreciate. Created to enhance focus and enjoyment across various content types, the Galaxy Z Fold7 stands out for its versatility beyond standard smartphones. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Its larger display offers a comfortable, immersive reading experience that many users appreciate. Created to enhance focus and enjoyment across various content types, the Galaxy Z Fold7 stands out for its versatility beyond standard smartphones. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Michael
Verified Purchase:Yes
Ive always had the zflip but wanted the fold and when the fold became avalible for that price i had to jump on this sale and trade my z-flip 7 in to get the z-fold 7 its been years of waiting.
Written by a customer while visiting Samsung US