Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,739 Reviews)
Open Ratings Snapshot
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
I'm in love with this product, best phone ever!
on September 7, 2026
Posted by: FlippinGolfhead
[This review was collected as part of a promotion.] I love this phone I use it every single day. I use it when I'm playing golf, I use it when I'm at work, I use it to stream I use it to watch TV shows movies. The best phone ever made hands down and it's not even close!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than I ever could have expected
on September 7, 2026
Posted by: Uconn0019
[This review was collected as part of a promotion.] Love the Samsung Fold 7. I had the 6 but broke the screen by accident and got it replaced and upgraded to a 7. Fantastic!!!!! And the fact that it's so much thinner and lighter than the 6, my wrist has been thanking me! Lol. I do a lot of work on my phone. So it does make me wish. I had AS Pen from time to time, but it also makes me very excited to potentially upgrade to the tri-fold. Once Samsung get all the kink's ironed out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fold 7.
on September 7, 2026
Posted by: Fold7Z
[This review was collected as part of a promotion.] I love my new Fold 7 Galaxy phone. I choose this phone over anything else I've ever owned. In my life, this phone is totally remarkable. I use it every single day for phone calls. Texting and watching YouTube videos, I watch tons of movies on this phone. I have it mounted in my car. While it's charging. And while I'm in traffic, I watch movies, I know that doesn't sound safe, but I'm in bumper to bumper traffic from Chicago. I love this phone and I would definitely. Would recommend this phone to everyone. And anyone who uses it for watching videos, movies etc, this phone is totally remarkable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device delivers exceptional performance.
on September 7, 2026
Posted by: Dexter
[This review was collected as part of a promotion.] While the device is excellent, it is regrettable that it does not include a stylus or a charging adapter. These are the two primary drawbacks of the product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big screen delite!
on September 7, 2026
Posted by: Rabbidfoot
[This review was collected as part of a promotion.] I chose the Z Fold 7 for the large screen. At the age of 66, my eyes really appreciate the large screen zoomabily. It's also great for watching movies and video. Great colors and resolution.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on September 7, 2026
Posted by: JSnyder
[This review was collected as part of a promotion.] Honestly it surpassed all expectations. Great phone. Reliable. The perfect rigidity in the folding screen while not sacrificing clarity
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The samsung fold 7
on September 7, 2026
Posted by: Rship1975
[This review was collected as part of a promotion.] I chose the samsung Fold 7 as my daily work device. Emails, spreadsheets and they ability to work with all the apps using multiple screens and split screen mode is imperative for my work. I have had 6 or 7 drivers switch to the fold when I let them use it for a few minutes. Great product that I highly recommend to any other person that asks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z Fold 7 unlimited possibilities
on September 7, 2026
Posted by: SamsungFanatic97
[This review was collected as part of a promotion.] I went back and forth on whether to jump to a foldable, but I chose the Galaxy Z Fold 7 after getting sick of carrying both a phone and a tablet everywhere. Honestly, it’s the first foldable that feels like a normal phone when closed and a complete productivity beast when opened.
Older foldables felt like carrying two bricks taped together. The Fold 7 shaved down the thickness to under 9mm folded, and the cover screen is wider now. I can actually reply to a quick text with one hand without opening the device every single time.
The multitasking is a game changer. Unfolding it into the 8-inch screen feels like magic. I constantly keep two apps running side-by-side—usually checking notes or graphics on one side while answering emails on the other. Zero stutter, no lag, just smooth performance.
The main camera doesn’t feel like a compromise. Foldable cameras used to feel like a downgrade, but the 200MP sensor on this thing takes ridiculously sharp shots. I can zoom in on a photo after taking it and still see crisp details instead of a blurry mess.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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