Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,761 Reviews)
Rating breakdown 7,761 reviews
5 Stars
6,361
4 Stars
1,038
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Posted by: Brianepwings
from Michigan
Verified Purchase:Yes
Phone has plenty of storage and power to do anything you need. Great display and video quality. Playing games on the large screen is amazing. Love the option to use as a regular phone on the outside screen.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 27, 2026
Hi Brianepwings,
The Galaxy Z Fold7's versatility is what sets it apart. With its spacious inner display combined with a practical outer screen, it provides flexibility for gaming, streaming, and everyday tasks. We are glad to hear that the performance and storage are meeting your needs. Thank you for being a Samsung customer.
-Ty
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The Galaxy Z Fold7's versatility is what sets it apart. With its spacious inner display combined with a practical outer screen, it provides flexibility for gaming, streaming, and everyday tasks. We are glad to hear that the performance and storage are meeting your needs. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Sunny
from New jersey
Verified Purchase:Yes
It's great price and great phone exallnt experience love ❤️ this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 5, 2026
Hey Sunny,
Thank you for your wonderful feedback! Devices like the Galaxy Z Fold7 thrive because of amazing users like you. We’re honored to have you on this journey. Discover more with Galaxy. Thank you for choosing Samsung as your preferred brand.
-Ty
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Thank you for your wonderful feedback! Devices like the Galaxy Z Fold7 thrive because of amazing users like you. We’re honored to have you on this journey. Discover more with Galaxy. Thank you for choosing Samsung as your preferred brand.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
ZF7
on December 26, 2025
Posted by: RobJ
Main screen needs to be wider, so that larger screen doesn't need to be accessed as much. This causes the phone's hinges to wear too soon
Response from Samsung USBy R&R, December 29, 2025
Hi RobJ,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The foldable design is created to balance portability with a large inner display, offering flexibility based on how the device is used throughout the day. Your insight emphasizes how different display preferences influence individual experiences with foldable technology. Thank you for being part of the Samsung journey and for sharing your perspective.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The foldable design is created to balance portability with a large inner display, offering flexibility based on how the device is used throughout the day. Your insight emphasizes how different display preferences influence individual experiences with foldable technology. Thank you for being part of the Samsung journey and for sharing your perspective.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Long Island, New York
Expertise:Intermediate
Verified Purchase:Yes
Major improvements in thickness and weight from the previous version. No improvement at all in battery length
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, February 19, 2026
Hey Sandy,
Thank you for sharing your experience with the Galaxy Z Fold 7. We're pleased to hear that you are enjoying its slimmer, lighter design and improved portability. Each generation is designed to balance performance, power, and innovation for everyday use. We appreciate your involvement in the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. We're pleased to hear that you are enjoying its slimmer, lighter design and improved portability. Each generation is designed to balance performance, power, and innovation for everyday use. We appreciate your involvement in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Dmitry P
from FL
Expertise:Expert
Verified Purchase:Yes
Love the build, screen, durability and features, great product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 27, 2026
Thanks for the review, Dmitry P,
We’re thrilled to hear that you’re enjoying your Galaxy Z Fold7. The slimmer design, larger and more immersive display, and enhanced Galaxy AI features are some of our favorite improvements as well. We’re glad it’s enhancing your daily routine. Stay inspired with Samsung.
-Ty
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We’re thrilled to hear that you’re enjoying your Galaxy Z Fold7. The slimmer design, larger and more immersive display, and enhanced Galaxy AI features are some of our favorite improvements as well. We’re glad it’s enhancing your daily routine. Stay inspired with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Gypsy
from San Antonio, Texas
Expertise:Expert
Verified Purchase:Yes
This is Absolutely the best Fold yet !! Sleek and Extremely Powerful and It rivals most Notebooks !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 20, 2026
Hiya Gypsy,
Thank you for your enthusiastic feedback on the Galaxy Z Fold7. We are thrilled to hear that you are enjoying its powerful performance and multitasking capabilities. Designed to blur the line between phone and workstation, the Fold7 offers a truly immersive experience. We appreciate your choice of Samsung.
-Ty
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Thank you for your enthusiastic feedback on the Galaxy Z Fold7. We are thrilled to hear that you are enjoying its powerful performance and multitasking capabilities. Designed to blur the line between phone and workstation, the Fold7 offers a truly immersive experience. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: DanielR
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Got this for my wife and she absolutely loves it. Really great for those of us who have reached middle age 😀
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hi DanielR,
Thank you for sharing your experience with the Galaxy Z Fold 7. It’s great to hear that your wife is enjoying her gift and that it’s working well for her. The main screen on the Z Fold 7 makes viewing easier and navigation smoother, allowing her to see everything without needing to zoom in completely. Its intuitive design and slim frame make it easy for her to incorporate it into her daily routine. We appreciate your feedback and thank you for your review!
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. It’s great to hear that your wife is enjoying her gift and that it’s working well for her. The main screen on the Z Fold 7 makes viewing easier and navigation smoother, allowing her to see everything without needing to zoom in completely. Its intuitive design and slim frame make it easy for her to incorporate it into her daily routine. We appreciate your feedback and thank you for your review!
-Ty
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Written by a customer while visiting Samsung US
Posted by: J Hermance
from Whitehall, NY
Expertise:Beginner
Verified Purchase:Yes
Absolutely love my Samsung Fold 7! Screens work as they should, battery life lasts a long time, fast charging, quality cameras, overall a really amazing phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hey J Hermance,
Thank you for your wonderful feedback on your Galaxy Z Fold 7. We are thrilled that you have had the opportunity to enjoy the crisp display, experience the more reliable battery, and capture moments with the high-quality camera system, the best introduced in the Z Fold series. Every detail has been crafted to deliver a premium, reliable mobile experience. We appreciate you being a part of the Samsung ecosystem.
-Ty
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Thank you for your wonderful feedback on your Galaxy Z Fold 7. We are thrilled that you have had the opportunity to enjoy the crisp display, experience the more reliable battery, and capture moments with the high-quality camera system, the best introduced in the Z Fold series. Every detail has been crafted to deliver a premium, reliable mobile experience. We appreciate you being a part of the Samsung ecosystem.
-Ty
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Samsung Community
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Written by a customer while visiting Samsung US