Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Absolutely Amazing — The Samsung Galaxy Z Fold 7 I
on September 7, 2026
Posted by: Machado
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is hands down one of the most impressive phones I’ve ever used. Samsung really nailed it with this one. The design feels incredibly premium, the phone is sleek and refined, and opening that huge inner display still gives you that WOW factor every single time.
The screens are absolutely gorgeous — bright, sharp, smooth, and perfect for everything from watching videos and browsing to multitasking and getting work done. Having multiple apps open at once on the large display is a game changer. It honestly feels like having a phone and a mini tablet in one device.
Performance is blazing fast. Apps open instantly, multitasking is incredibly smooth, and everything feels polished and responsive. The cameras take beautiful, detailed photos, and the overall experience feels like a true flagship from top to bottom.
What impresses me most is how useful the Fold actually becomes once you start taking advantage of that big screen. Whether you're working, watching movies, reading, gaming, or just scrolling through your favorite apps, going back to a regular phone feels difficult afterward.
Yes, it’s a premium phone with a premium price, but if you want cutting-edge technology and one of the most unique smartphone experiences available, the Samsung Galaxy Z Fold 7 is absolutely worth it
The screens are absolutely gorgeous — bright, sharp, smooth, and perfect for everything from watching videos and browsing to multitasking and getting work done. Having multiple apps open at once on the large display is a game changer. It honestly feels like having a phone and a mini tablet in one device.
Performance is blazing fast. Apps open instantly, multitasking is incredibly smooth, and everything feels polished and responsive. The cameras take beautiful, detailed photos, and the overall experience feels like a true flagship from top to bottom.
What impresses me most is how useful the Fold actually becomes once you start taking advantage of that big screen. Whether you're working, watching movies, reading, gaming, or just scrolling through your favorite apps, going back to a regular phone feels difficult afterward.
Yes, it’s a premium phone with a premium price, but if you want cutting-edge technology and one of the most unique smartphone experiences available, the Samsung Galaxy Z Fold 7 is absolutely worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folding screen
on September 7, 2026
Posted by: Greenteaenvy
[This review was collected as part of a promotion.] I chose this phone because of the folding screen, it's a game changer.
I work at a small psychiatry clinic, having this phone makes reviewing charts/sending scripts a breeze when I'm not at the desk.
I'm looking forward to upgrading to the fold 8 ultra, I can't imagine not having this functionality anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about the Z fold
on September 7, 2026
Posted by: Bullrider30s
[This review was collected as part of a promotion.] I chose the Z fold when the 2 came out. Best decision I've ever made, cell phone wise. Its literally like having a laptop in my pocket. The multi screen function is great, especially when im watching a movie, and get a text, I need to respond to. Its also a great conversation starter. Anything im out and about, and unfold my phone to take a video call, ppl are always asking me what kind of phone is it, and I show em every time. The front and back camera function are awesome. Basically everything about the phone is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This was a game changer
on September 7, 2026
Posted by: Penguiknight
[This review was collected as part of a promotion.] I chose this phone previously for use for my business trying to reduce the amount of tech i needed to carry with me so this seemed to be a great option so when i had customers reading product information and my contracts this phone opened up a whole new world (pun intended) being able to open the phone to get a more spacious screen giving customers more room to read and sign this phone brought me some great uses. Surprisingly i held on to the phone for around a year and a half the only reason i swapped for the galaxy s26ultra was because of the stylist which is the only downfall for me i needed a stylist but no stylist that i wanted to use was compatable for what i needed if it would have had the stylist it wouldve been my forever phone. Well done though samsung i love the product use case scenarios.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold galaxy 7
on September 7, 2026
Posted by: Galaxy4life
[This review was collected as part of a promotion.] I use the galaxy z fold 7. I love this device. I use it at work as a teacher for many purposes. I am able to open it up and better view many documents and websites. I love the flexibility. My phone is the phone the family goes to when theirs don't work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Z fold 7
on September 7, 2026
Posted by: Chickenlady
[This review was collected as part of a promotion.] I chose the Z fold 7 because of its capabilities of making it into a mini computer. I yse the wide screen a lot to look up various information and when I have it open you do have tabs when on Google.. I also will watch Nascar on this especially when away from home. Of course I use the Z fold for the usual phone and texting capabilities
But the opening to a larger screen is what sold this phone for me.
But the opening to a larger screen is what sold this phone for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device galaxy z fold 7
on September 7, 2026
Posted by: Koa123
[This review was collected as part of a promotion.] The foldable design offers a remarkable experience that truly enhances how one interacts with digital content. Its expansive screen provides ample space for multitasking, making every task feel more efficient and organized. The engineering behind the hinge mechanism reflects a sophisticated commitment to durability and seamless movement. High-quality display technology ensures that every visual detail appears crisp and vibrant during daily usage. I chose the Samsung galaxy z fold 7 because this device represents a significant leap forward in mobile innovation. The intuitive software integration allows for a fluid transition between different applications with minimal effort. Carrying such a versatile piece of technology feels like holding the future of communication right in the palm of your hand. It remains a standout achievement in hardware design that continues to impress users across the globe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is great for multitasking
on September 7, 2026
Posted by: JohnRiv
[This review was collected as part of a promotion.] I love my Zfold7, but as a samsung Fan I've to be honest. This is the third Zfold I purchased, I previously had the 3, 5 and now the 7. The reason for 3 stars is the battery and the camera. If samsung figures out how to implement the same camera of the S ultra series the Z fold would be the best phone in the market. The battery I can deal with, always room for improvement.
Value
3
Response from Samsung USBy R&R, September 10, 2026
Hello JohnRiv,
Thank you for sharing your thoughts on the Galaxy Z Fold 7. We're pleased to hear that you are enjoying its multitasking capabilities, expansive folding display, and versatile design. As a longtime user of the Fold, your perspective is particularly valuable to us. We appreciate your feedback regarding the camera performance and battery life, as Samsung is committed to improving the Fold experience with each generation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold 7. We're pleased to hear that you are enjoying its multitasking capabilities, expansive folding display, and versatile design. As a longtime user of the Fold, your perspective is particularly valuable to us. We appreciate your feedback regarding the camera performance and battery life, as Samsung is committed to improving the Fold experience with each generation. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US