Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Once you go Fold, you'll never want to go back.
on October 8, 2026
Posted by: NorCalZFoldUser
[This review was collected as part of a promotion.] I chose the ZFold7 and haven't looked back. I can't imagine going back to a narrow phone. With Wireless Dex already installed on the phone. With a Bluetooth keyboard and mouse connected, I can get work done all day. Now, anything is possible. For movies and gaming, the Z Fold7 is like having an IMAX screen on the plane. I can't live without my Samsung Z Fold. It's my everyday carry.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there NorCalZFoldUser,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Once you incorporate the larger Fold display into your routine, it can be difficult to imagine going back to a smaller screen. The Galaxy Z Fold7 features an immersive 8-inch main display, Samsung DeX support, and a powerful Snapdragon 8 Elite for Galaxy processor, making it ideal for both work and entertainment throughout the day. When paired with a Bluetooth keyboard and mouse, the versatility of the Fold experience truly shines. We are thrilled that it has become your everyday carry. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Once you incorporate the larger Fold display into your routine, it can be difficult to imagine going back to a smaller screen. The Galaxy Z Fold7 features an immersive 8-inch main display, Samsung DeX support, and a powerful Snapdragon 8 Elite for Galaxy processor, making it ideal for both work and entertainment throughout the day. When paired with a Bluetooth keyboard and mouse, the versatility of the Fold experience truly shines. We are thrilled that it has become your everyday carry. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Features and Use of Phone. Personal satisfactory.
on October 8, 2026
Posted by: Astroapostle
[This review was collected as part of a promotion.] Features altstanding; display gives full view satisfaction, operations as advertised. Ease of maintenance and updates. Satisfied with device and operation. My main phone.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there Astroapostle,
We are pleased to hear that the Galaxy Z Fold7 has become a reliable main device for you. Its expansive 8-inch Dynamic AMOLED 2X display, Snapdragon 8 Elite for Galaxy performance, and long-term software and security support provide a smooth experience for everyday use. It's wonderful to know that the display, operation, maintenance, and updates are all meeting your expectations. Thank you for being a part of Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
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We are pleased to hear that the Galaxy Z Fold7 has become a reliable main device for you. Its expansive 8-inch Dynamic AMOLED 2X display, Snapdragon 8 Elite for Galaxy performance, and long-term software and security support provide a smooth experience for everyday use. It's wonderful to know that the display, operation, maintenance, and updates are all meeting your expectations. Thank you for being a part of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great tablet alternative
on October 8, 2026
Posted by: radarwz
[This review was collected as part of a promotion.] I chose Samsung Z Fold because it allows me to not always have to pull out my tablet when I need a larger screen to view videos or work on documents.
When I got my Z Fold 6, I found .myself using my tablet less and less. I upgraded to the Z Fold 7 for it's compactness.
I wanted a Z Trifold but couldn't get one before they stopped producing it which makes me really sad.
I'm planning on upgrading to the Z Fold 8 Ultra for the increased battery usage and faster charging capabilities.
Value
5
Response from Samsung USBy R&R, October 9, 2026
Hi there radarwz, The Galaxy Z Fold 7 truly reduces the need to carry a separate tablet. Its expansive 8-inch main display, slim foldable design, and strong multitasking capabilities allow for seamless transitions between videos, documents, and everyday tasks, all from one device. It's great to know that the more compact design made upgrading from your Z Fold 6 worthwhile. We appreciate you continuing your Fold journey with Samsung.
-Ty
Samsung Support
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Facebook
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-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
BEST OF ALL.
on October 8, 2026
Posted by: Bi2jess
[This review was collected as part of a promotion.] I chose the Samsung galaxy Z fold, because it's the best thing one can have. As a matter of fact, this is my second Z fold I'm having.
From security wise to photography, no other phone can be compared to this phone.
One thing I also love about the way Samsung regularly upgrades the phone with security patches. I'll never bypass Samsung for any brand. I love my Z fold.
From security wise to photography, no other phone can be compared to this phone.
One thing I also love about the way Samsung regularly upgrades the phone with security patches. I'll never bypass Samsung for any brand. I love my Z fold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Finally a fold that works for the daily users
on October 7, 2026
Posted by: Hulk33
[This review was collected as part of a promotion.] I chose the galaxy fold 7 due to how thin this phone is compared to even the previous version. The front (smaller) screen is also wider than the previous versions and now doesn't feel like a gimmick. I actually spend most of my time on the smaller screen for daily use, but when you open it up, it genuinely makes me smile. When I have multiple documents to read or need to multitask, the screens center line/crease isn't noticeable at all. It doesn't hinder me from losing focus and the large screen is amazing to scroll and read, have multiple windows open to watch a YouTube video while jotting down notes, and now do various AI tasks all in the palm of your hands. The battery is pretty good and lasts almost a full day of use, though it varies based on application and how many hours of the larger screen you use. Definitely think there is some room for improvement there. I've used the Ultra series and the battery is truly an all day phone. This isn't quite there. Other than that, apps are buttery smooth with high refresh, camera is decent (not like the Ultra though), and the large screen is tasteful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had!
on October 7, 2026
Posted by: Socalbandit
[This review was collected as part of a promotion.] Great & amazing!
Fast speeds!
Big screen!
Perfect picture!
I have had zero problems with this phone!
It does everything flawlessly!
Fast speeds!
Big screen!
Perfect picture!
I have had zero problems with this phone!
It does everything flawlessly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Device
on October 7, 2026
Posted by: Khan1980
[This review was collected as part of a promotion.] I chose Fold 7 as part of my day to day work and personal life objectives.
I've been using Samsung phones till 17 years and can't even look towards any other brand. Fold 7 offers everything like: drafting and reviewing documents, watch videos, understand items of interest while enjoying big screen in my palms.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Brand Ever!
on October 7, 2026
Posted by: PatDaddy
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 7 because it's a Samsung. I been with Samsung since the Galaxy Note that was running androids Gingerbread operating software. Samsung has never disappointed me, and will continue to buy Samsung phones until the day I can't. This Z Fold 7 is awesome, I love streaming videos and movies on it. The games are so such better, plus you can do just about anything on this phone.
Value
5
Written by a customer while visiting Samsung US