Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,753 Reviews)
Rating breakdown 7,753 reviews
5 Stars
6,355
4 Stars
1,036
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
4
The Best Phone from Samsung
on March 30, 2026
Posted by: Abguerrero83
[This review was collected as part of a promotion.] It is the best phone that Samsung has released in terms of folding. only it would have been excellent if the S-pen had been integrated in the same phone and in the zoom of the camera the 200. It would have been the best, so this phone was the best of all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good sound buds
on March 30, 2026
Posted by: Okta80
[This review was collected as part of a promotion.] Almost all Samsung products are always perfect, and I am very satisfied with using these Ear Buds 3 Pro, because all the sounds are very clear and clear, even when used when talking to someone, the Ear Buds can automatically hear clearly outside.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fold 7 is a great phone lightweight and fast
on March 30, 2026
Posted by: Goat803
[This review was collected as part of a promotion.] The fold 7 is great phone super responsive, lightweight, and great for multitasking.
Galaxy AI is super helpful, it make edit photos easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy fold 7
on March 30, 2026
Posted by: Candy97
[This review was collected as part of a promotion.] Love the foldable design and all the customization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good smartphone
on March 30, 2026
Posted by: Okta80
[This review was collected as part of a promotion.] The best cellphone I have ever had, and super thin, I'm really like this phone, everything can do only one phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Z Fold 7 is a tablet for the pocket
on March 30, 2026
Posted by: LippyLibby
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 feels like it was designed specifically for people who want a tablet experience that actually fits in a pocket.
The switch from a normal phone to a full 8.0-inch main display is the headline here. For sports fans and YouTube addicts, this is a game-changer. You aren't squinting at a tiny rectangle anymore; it’s a legitimate "on-the-go" sports bar. You can sit outside on a sunny day and still see everything clearly with 2,600 nits of brightness.
Multitasking is now super easy with the software finally catching up to the hardware. You can easily run three apps at the same time without the phone stuttering. It being slim and light makes it much easier to hold during those long journeys down a YouTube rabbit hole.
The integration of Gemini and Galaxy AI turns the phone from a passive screen into an active tool. The large screen is perfect canvas for Gemini Live and Galaxy AI, you can work with AI while having other apps open. Circling items you see in video and able to find them in a blink of the eye.
Galaxy Fold 7 feels like the first foldable phone that doesn't feel like it has to compromise.Samsung has created a device that handles high-end AI and heavy video streaming simultaneously with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is versatile.
on March 30, 2026
Posted by: Low1hype
[This review was collected as part of a promotion.] Galaxy Ai is pretty accurate
Phone multitasking is off the charts and the display crisp and clear
Phone multitasking is off the charts and the display crisp and clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Screen failure
on March 30, 2026
Posted by: Heath34
[This review was collected as part of a promotion.] Inside screen went out. It started with yellow lines then yellow boxes then no inside screen at all.
Value
2
Response from Samsung USBy R&R, March 31, 2026
Hi there Heath34,
We appreciate your feedback regarding your experience. The Galaxy Z Fold7 features advanced foldable display technology that aims to provide a unique and immersive experience. As our innovative design continues to evolve, your feedback plays a crucial role in helping us improve.
Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. We also offer Samsung Care+ for eligible devices, which provides extended coverage and additional support.
If you have questions about your warranty or need assistance with screen repairs, please reach out to our Samsung Support Team. Thank you for choosing innovation with Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hi there Heath34,
We appreciate your feedback regarding your experience. The Galaxy Z Fold7 features advanced foldable display technology that aims to provide a unique and immersive experience. As our innovative design continues to evolve, your feedback plays a crucial role in helping us improve.
Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. We also offer Samsung Care+ for eligible devices, which provides extended coverage and additional support.
If you have questions about your warranty or need assistance with screen repairs, please reach out to our Samsung Support Team. Thank you for choosing innovation with Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback regarding your experience. The Galaxy Z Fold7 features advanced foldable display technology that aims to provide a unique and immersive experience. As our innovative design continues to evolve, your feedback plays a crucial role in helping us improve.
Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. We also offer Samsung Care+ for eligible devices, which provides extended coverage and additional support.
If you have questions about your warranty or need assistance with screen repairs, please reach out to our Samsung Support Team. Thank you for choosing innovation with Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Hi there Heath34,
We appreciate your feedback regarding your experience. The Galaxy Z Fold7 features advanced foldable display technology that aims to provide a unique and immersive experience. As our innovative design continues to evolve, your feedback plays a crucial role in helping us improve.
Samsung products come with a limited 12-month warranty against manufacturing defects in material and workmanship. We also offer Samsung Care+ for eligible devices, which provides extended coverage and additional support.
If you have questions about your warranty or need assistance with screen repairs, please reach out to our Samsung Support Team. Thank you for choosing innovation with Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US