Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
3
I had the zfold 5 and upgrated the zfold 7
on September 15, 2026
Posted by: tinkergirl
[This review was collected as part of a promotion.] I chose the zfold 7 because it was much lighter. Being a senior citizen the weight made a big difference. That and the screen size made it easier to text. This has made a great phone upgrade.
Value
3
Response from Samsung USBy R&R, September 16, 2026
Hi tinkergirl,
The Galaxy Z Fold 7 features a lighter design and a spacious display, providing a flexible foldable experience that enhances everyday use. We are pleased that the reduced weight and larger screen have made texting and handling the phone easier for you. Thank you for continuing your Fold journey with Samsung!
-Ty
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The Galaxy Z Fold 7 features a lighter design and a spacious display, providing a flexible foldable experience that enhances everyday use. We are pleased that the reduced weight and larger screen have made texting and handling the phone easier for you. Thank you for continuing your Fold journey with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
May as well be a computer!
on September 15, 2026
Posted by: bigscreengaming
[This review was collected as part of a promotion.] I chose my Z Fold 7 because I wanted as much screen real estate as possible with a fast Snapdragon CPU and sufficient RAM to have a ton of apps open OR run demanding programs.
I use my phone (on a magnetic mount) along with a folding portable BT keyboard w/ track pad, and it functions as a full blown computer! I also LOVE DEX! Connecting it to a full monitor via DEX or to a laptop as well as thar magnetic mount of I need multiple screens, and the layout makes it truly feel like a full blow PC.
When traveling, I use that same mag mount, connectcontroller controller, and use Nvidia G-FORCE NOW to stream whichever game I please via the cloud, and its legit perfect. I played through way more of Space Marine 2 on my phone than on my PC...
Love this phone.
Value
5
Response from Samsung USBy R&R, September 17, 2026
Ahoy bigscreengaming,
The Galaxy Z Fold7 offers a large display, impressive performance, and flexible multitasking capabilities that can change how you work and play. It's wonderful to hear about your use of Samsung DeX, cloud gaming, and your portable setup to create a PC-like experience wherever you go. This is the kind of versatility that Galaxy foldables can bring to your daily life. Thank you for choosing Samsung!
-Ty
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The Galaxy Z Fold7 offers a large display, impressive performance, and flexible multitasking capabilities that can change how you work and play. It's wonderful to hear about your use of Samsung DeX, cloud gaming, and your portable setup to create a PC-like experience wherever you go. This is the kind of versatility that Galaxy foldables can bring to your daily life. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Fold 7
on September 15, 2026
Posted by: FoldForLife
[This review was collected as part of a promotion.] Hands down one of the best phones I've ever owned. I wanted to get a Galaxy Ultra with the stylus but I'm so glad I chose the Fold 7 instead! When it comes to watch movies or reviewing photos there's nothing better! I'm hooked... this is the phone for me!
Value
4
Response from Samsung USBy R&R, September 16, 2026
Hi FoldForLife,
The Galaxy Z Fold7 enhances your entertainment and daily viewing experience with its large folding display, versatile design, and smooth performance. We’re glad to hear that the bigger screen has made watching movies and viewing photos such an enjoyable experience for you. It sounds like you’ve found the perfect Fold for your needs. Thank you for choosing Samsung!
-Ty
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The Galaxy Z Fold7 enhances your entertainment and daily viewing experience with its large folding display, versatile design, and smooth performance. We’re glad to hear that the bigger screen has made watching movies and viewing photos such an enjoyable experience for you. It sounds like you’ve found the perfect Fold for your needs. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I'm loyal to Samsung and Android
on September 14, 2026
Posted by: Lina0826
[This review was collected as part of a promotion.] I'm a loyal user of Samsung and Android for whole life (I celebrated my 60th birthday 3 weeks ago). I loved all Samsung cell phones which I used in the past, but Galaxy Fold 7 is my best one.
All features of the phone are making my life easier, but how many compliments I got when I'm unfolding my phone to show pictures- I'm not able to count... Now I'm in the process to buy the newest version of it-Galaxy Z Fold 8. Thanks Samsung for a beatiful option and for an easy trade in process!
All features of the phone are making my life easier, but how many compliments I got when I'm unfolding my phone to show pictures- I'm not able to count... Now I'm in the process to buy the newest version of it-Galaxy Z Fold 8. Thanks Samsung for a beatiful option and for an easy trade in process!
Value
5
Response from Samsung USBy R&R, September 15, 2026
Hello Lina0826,
We love hearing from a longtime Samsung fan! The expansive foldable display, versatile Galaxy features, and head-turning design make the Galaxy Z Fold7 a special device to use and share. It's especially fun to hear how many compliments you receive when unfolding it to show your photos. Thank you for your continued loyalty and for being part of the Samsung family.
-Ty
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We love hearing from a longtime Samsung fan! The expansive foldable display, versatile Galaxy features, and head-turning design make the Galaxy Z Fold7 a special device to use and share. It's especially fun to hear how many compliments you receive when unfolding it to show your photos. Thank you for your continued loyalty and for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
samsung awesome zfold 7
on September 14, 2026
Posted by: zpronGk03
[This review was collected as part of a promotion.] my phone is superb, i enjoy waTching and gaming with the superb big screen like tablet. awesome features, awesome camera. I CHOSE SAMSUNG ever siNce i had a phone. i remember my 1st phone is samsung champ i really love it, but it stolen in my backpack. but now i used z fold 7. hope to upgrade z fold 8 soon.
Value
5
Response from Samsung USBy R&R, September 15, 2026
Hey zpronGk03,
From the Samsung Champ to the Galaxy Z Fold 7, what a journey through the Galaxy! The expansive, tablet-like display, versatile camera features, and powerful capabilities make watching videos and gaming even more immersive. We are thrilled to hear that Samsung has remained your brand of choice throughout the years and that you're enjoying everything your Fold has to offer. Thank you for being a part of the Samsung family!
-Ty
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From the Samsung Champ to the Galaxy Z Fold 7, what a journey through the Galaxy! The expansive, tablet-like display, versatile camera features, and powerful capabilities make watching videos and gaming even more immersive. We are thrilled to hear that Samsung has remained your brand of choice throughout the years and that you're enjoying everything your Fold has to offer. Thank you for being a part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Zfold 7 phone
on September 14, 2026
Posted by: Moonflower
[This review was collected as part of a promotion.] I use my phone to watch videos & movies. I chose the z fold 7 because of the better quality of the camera. Even though I don't take as many as I used to before. I'm hoping to upgrade but not sure when.
Value
4
Response from Samsung USBy R&R, September 14, 2026
The Galaxy Z Fold7 combines an expansive display, versatile cameras, and powerful multitasking that make watching movies and videos especially enjoyable. We're glad the camera quality helped make it the right choice for you and that the foldable experience continues to fit your entertainment needs. Thank you for choosing Samsung!
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on September 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] When I chose my Galaxy Fold 7 last year, I had a few doubts—but I’ve never regretted that decision for a single second. This phone is an absolute masterpiece. I can multitask effortlessly, run games, and split my screen across four different apps without missing a beat. It's so well-engineered that I've experienced zero errors or glitches in over a year. I’ve fallen so in love with the foldable life that I could never go back to a standard phone. Now, I already have my eyes set on the new Fold 8 Ultra!
Value
5
Response from Samsung USBy R&R, September 18, 2026
Hey there Caprilesmarcos,
Thank you for choosing your Galaxy Z Fold7. We love hearing how much you appreciate the device! The smooth multitasking, immersive gaming, and flexible split-screen functionality create a truly powerful foldable experience. We're glad to hear that your device has remained reliable and glitch-free while keeping up with everything you do. Thank you for being a part of the Galaxy Fold family!
-Ty
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Thank you for choosing your Galaxy Z Fold7. We love hearing how much you appreciate the device! The smooth multitasking, immersive gaming, and flexible split-screen functionality create a truly powerful foldable experience. We're glad to hear that your device has remained reliable and glitch-free while keeping up with everything you do. Thank you for being a part of the Galaxy Fold family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This is best fold I have ever used
on September 14, 2026
Posted by: Matibak
[This review was collected as part of a promotion.] It's best fold I have ever used, the picture quickly is top notch, easy to use potable and it has all the applications that I need.
Value
5
Response from Samsung USBy R&R, September 18, 2026
Hiya Matibak,
Thank you for sharing your story about your Galaxy Z Fold7 with us. We're delighted to hear that it has become your favorite foldable device. The excellent picture quality, ease of everyday use, and access to the apps you depend on all contribute to a more convenient foldable experience. Its portable design combines all these features in a device that is built to travel wherever you go. We appreciate you choosing Samsung!
-Ty
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Thank you for sharing your story about your Galaxy Z Fold7 with us. We're delighted to hear that it has become your favorite foldable device. The excellent picture quality, ease of everyday use, and access to the apps you depend on all contribute to a more convenient foldable experience. Its portable design combines all these features in a device that is built to travel wherever you go. We appreciate you choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US