Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Z fold great phone
on September 21, 2026
Posted by: Lovezfold
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 because I wanted something different from the typical smartphone, and after using it, I’m really glad I made the switch. I use my Z Fold7 throughout the day for work, texting, browsing, taking pictures, watching videos, and keeping up with family and friends. What I enjoy most is having a regular phone when it’s folded and then opening it up to get a much bigger screen when I need it. Multitasking is so much easier, and watching videos and looking at photos feels much more immersive. The phone is fast, smooth, and the design feels incredibly thin and premium. It’s one of those devices that makes you appreciate the little things every day. The Z Fold7 has made my everyday life more convenient, and I’m very happy with my choice.
Value
5
Response from Samsung USBy R&R, September 23, 2026
Good day Lovezfold,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 enhances everyday tasks with its large foldable display, seamless multitasking capabilities, and elegant design. We are pleased to hear that you are enjoying the convenience of a traditional phone experience when it is folded, as well as a larger workspace when opened. It’s great to know that the Fold7 has made work, entertainment, and staying connected even easier. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 enhances everyday tasks with its large foldable display, seamless multitasking capabilities, and elegant design. We are pleased to hear that you are enjoying the convenience of a traditional phone experience when it is folded, as well as a larger workspace when opened. It’s great to know that the Fold7 has made work, entertainment, and staying connected even easier. Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is extraordinary.
on September 21, 2026
Posted by: JLOtx76
[This review was collected as part of a promotion.] I chose the galaxyZ fold 7 cause I feel in lov3 since I saw it.
I need a phone with the option of be a phone and a tablet since have in my purse both was a little complicated for me. So I have what I need besides is a beautiful phone.
I need a phone with the option of be a phone and a tablet since have in my purse both was a little complicated for me. So I have what I need besides is a beautiful phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung ZFold7
on September 19, 2026
Posted by: Loneswordofthesouth
[This review was collected as part of a promotion.] I am late to the Fold 7 party, but I am glad I made the choice. I was contemplating trying other phone makers after being on Samsung since the debut of the Note Series of phones all the way to the fold6. After learning about the lose of the pen support, I was looking for alternatives. I am glad I chose to remain with Samsung line. This phone is ahead of all the competition. Weight, speed, features.... unbeatable. I will probably remain a Samsung user until the Samsung retinal 12 model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All in all this is probably the best foldable
on September 19, 2026
Posted by: BigDaddyB8585
[This review was collected as part of a promotion.] “I chose” in your Galaxy device review
It's really nice extremely premium I use it for everything other than the service that I have is things extremely fast takes really good pictures it's just all in all 10 out of 10 I'd recommend it to anybody if you can afford it
It's really nice extremely premium I use it for everything other than the service that I have is things extremely fast takes really good pictures it's just all in all 10 out of 10 I'd recommend it to anybody if you can afford it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 18, 2026
Posted by: Jpinedo
[This review was collected as part of a promotion.] I chose, I love this phone this is my 2nd fold with samsung and honestly. It just keeps getting better and better. Surprisingly durable and practical. Love this form factor. Honestly couldn't see myself going back to a regular phone ever again lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good for Legally blind people to;)
on September 17, 2026
Posted by: Garbear
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 for the fact I neaded a bigger phone screen do to my very poor eyesight.
The pixels are awesome. Very smooth looking. You can multi task and put your work for business split screen. Usually personally I watch movies, play music, use YouTube, Pinterest, and play games witch all work well with my eyesight. Very VERY durable cuz I dropped the phone on the ground twice in a 3 week time and it still works like new. Even the screen didn't crack. Speakers on the phone are very good. For music with out earphones you don't nead to turn up the volume that much for they are strong as well as putting on earphones.
If you are looking for a good quality phone and nead a bigger screen for what ever reason not just visually impaired with good hearing in my opinion this phone I would try it out for yourself. It is a very good investment!!
The pixels are awesome. Very smooth looking. You can multi task and put your work for business split screen. Usually personally I watch movies, play music, use YouTube, Pinterest, and play games witch all work well with my eyesight. Very VERY durable cuz I dropped the phone on the ground twice in a 3 week time and it still works like new. Even the screen didn't crack. Speakers on the phone are very good. For music with out earphones you don't nead to turn up the volume that much for they are strong as well as putting on earphones.
If you are looking for a good quality phone and nead a bigger screen for what ever reason not just visually impaired with good hearing in my opinion this phone I would try it out for yourself. It is a very good investment!!
Value
5
Response from Samsung USBy R&R, September 17, 2026
Howdy Garbear,
The Galaxy Z Fold7 stands out with its large display, seamless multitasking capabilities, and impressive audio quality. It’s great to hear how the expansive screen enhances your enjoyment of movies, games, work, and daily activities. Additionally, it’s reassuring to know that the sturdy design has proven to be durable for you. We appreciate hearing how Galaxy technology positively impacts your everyday experience. Thank you for choosing Samsung!
-Ty
Samsung Support
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The Galaxy Z Fold7 stands out with its large display, seamless multitasking capabilities, and impressive audio quality. It’s great to hear how the expansive screen enhances your enjoyment of movies, games, work, and daily activities. Additionally, it’s reassuring to know that the sturdy design has proven to be durable for you. We appreciate hearing how Galaxy technology positively impacts your everyday experience. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold7
on September 16, 2026
Posted by: Procax
[This review was collected as part of a promotion.] Great product! I am able to multi-task on it due to the large internal screen. I'm glad I chose the Galaxy Z Fold7 over other folding phones. The features are top notch, the screen crystal clear and the camera capture crisp details.
Value
5
Response from Samsung USBy R&R, September 16, 2026
Hey there Procax,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 truly stands out with its large inner display, impressive multitasking capabilities, and exceptional camera quality. We are thrilled that these features have made the Z Fold7 a great choice for you, and that the crystal-clear screen is delivering the premium experience you expected. Thank you for choosing Samsung and for being a part of the Galaxy family!
-Ty
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 truly stands out with its large inner display, impressive multitasking capabilities, and exceptional camera quality. We are thrilled that these features have made the Z Fold7 a great choice for you, and that the crystal-clear screen is delivering the premium experience you expected. Thank you for choosing Samsung and for being a part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Response from Samsung USBy R&R, September 16, 2026
Hey there Procax,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 truly stands out with its large inner display, impressive multitasking capabilities, and exceptional camera quality. We are thrilled that these features have made the Fold7 a great choice for you, and that the crystal-clear screen is delivering the premium experience you expected. Thank you for choosing Samsung and for being a part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your reasons for choosing the Galaxy Z Fold7. The Galaxy Z Fold7 truly stands out with its large inner display, impressive multitasking capabilities, and exceptional camera quality. We are thrilled that these features have made the Fold7 a great choice for you, and that the crystal-clear screen is delivering the premium experience you expected. Thank you for choosing Samsung and for being a part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my new device
on September 15, 2026
Posted by: Bandit2099
[This review was collected as part of a promotion.] So I have been wanting to switch phones for a while now I've always had the ultra series phone and loved it, but I chose the galaxy fold because it's functionalities were just what I wanted I didn't have to carry around my 12 inch tablet anymore this was all I need in the palm of my hand great speed awesome pictures and battery life I was truly amazed. I use it on an everyday bases from work to home and activities that I'm involved in samsung is my choice for all my electronic needs keep up the great work can't wait to get my next big thing q1
Value
5
Response from Samsung USBy R&R, September 17, 2026
Howdy Bandit2099,
The Galaxy Z Fold7 features a spacious foldable display, rapid performance, and remarkable camera capabilities, all designed to enhance productivity and entertainment. We’re excited to hear that it has eliminated the need to carry a larger tablet while effectively supporting work, home, and daily activities. Thank you for choosing Samsung to stay connected!
-Ty
Samsung Support
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Samsung Community
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The Galaxy Z Fold7 features a spacious foldable display, rapid performance, and remarkable camera capabilities, all designed to enhance productivity and entertainment. We’re excited to hear that it has eliminated the need to carry a larger tablet while effectively supporting work, home, and daily activities. Thank you for choosing Samsung to stay connected!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US