Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Best foldable for people that actually use them
on September 24, 2026
Posted by: Hugox1234567
[This review was collected as part of a promotion.] I was on the fence of getting the Fold for a long time because of the price, so I first started out with a Flip. It was fine and I liked it, but I never used it closed, so I chose to upgrade to its big brother the Fold, and wow, what a great decision. I love the fact that when closed, it is essentially a Galaxy S Ultra, and has that awesome Samsung experience to it, but then you also get the chance to open it and really make it a powerhouse for entertainment/games. It's really the first time I feel like I have a new kind of device, and the experience is super polished and amazing. I would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 24, 2026
Posted by: SKelli
[This review was collected as part of a promotion.] I chose this phone because I wanted to have a larger screen to be able to do work and to read books. The phone is great to use for multitasking when opened and using both screens
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best of a Phone and Tablet in One
on September 24, 2026
Posted by: Chac1980
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 7 because I wanted a phone that could handle everyday use while also giving me the extra screen space of a tablet. After using it, the foldable design has become one of my favorite features.
The outer screen is great for calls, messages, email, and quick tasks, while the larger inner display is perfect for multitasking, watching videos, browsing, gaming, and viewing documents. Having multiple apps open at once makes the phone especially useful for productivity.
I also like how thin and refined the Fold 7 feels. The displays are bright, sharp, and smooth, and performance has been fast and responsive. The cameras have been reliable for everyday photos and videos, and the overall build feels premium.
Battery life has been solid for my normal use, although heavy use of the larger screen can drain it faster.
Overall, the Galaxy Z Fold 7 gives me the convenience of a smartphone with the flexibility of a tablet. It is powerful, versatile, and easily one of the most enjoyable phones I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've ever had!!
on September 24, 2026
Posted by: Mikey2understanding
[This review was collected as part of a promotion.] My samsung device is a mobile computer. Not only can I view three screens at once, but gaming and the fact I can open to full screen is very satisfying. First z fold, nd I think I made a great decision as a android loyal fan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG -Zfold 7
on September 23, 2026
Posted by: Jimmymac
[This review was collected as part of a promotion.] This is an absolutely amazing device. So capable of handling so many tasks, would highly recommend for multitasking and document reviews handles with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
came a long way
on September 21, 2026
Posted by: chanoski
[This review was collected as part of a promotion.] when the galaxy z fold was first announced, I knew i had to experience first hand on the first ever foldable phone. I had the first Z Fold, and when I saw the new Z fold 7 I knew I had to upgrade because of the form factor, slimmer, faster, and way better compare to the first version. I knew I chose the right phone
Value
5
Response from Samsung USBy R&R, September 23, 2026
Hi there chanoski,
It is exciting to hear from someone who has experienced the Galaxy foldable journey from the beginning. The Galaxy Z Fold7 combines a slimmer design, faster performance, and an expansive foldable display that makes the experience feel refined from every angle. We are glad the upgrade has lived up to your expectations. Thank you for continuing your journey with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It is exciting to hear from someone who has experienced the Galaxy foldable journey from the beginning. The Galaxy Z Fold7 combines a slimmer design, faster performance, and an expansive foldable display that makes the experience feel refined from every angle. We are glad the upgrade has lived up to your expectations. Thank you for continuing your journey with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
samsung world
on September 21, 2026
Posted by: lovesamsung
[This review was collected as part of a promotion.] great phone, I chose it because it is a powerfull phone, everyday you learn something on it's functionality, great phone.
Value
5
Response from Samsung USBy R&R, September 23, 2026
Hey lovesamsung,
The Galaxy Z Fold7 offers a multitude of possibilities with its large foldable display, high-performance capabilities, and versatile multitasking features. We are thrilled to hear that you are continually discovering new ways to use your phone every day. There is always something new to explore with Galaxy. Thank you for choosing Samsung and for being part of our community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 offers a multitude of possibilities with its large foldable display, high-performance capabilities, and versatile multitasking features. We are thrilled to hear that you are continually discovering new ways to use your phone every day. There is always something new to explore with Galaxy. Thank you for choosing Samsung and for being part of our community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is my second phone on the Z Series.
on September 21, 2026
Posted by: Earz47
[This review was collected as part of a promotion.] The Z Series on Samsung are the elite elite when it come to phone quality and styles. Samsung pushes the barrier in the mobile industry. This is why I chose the Z fold7.
Value
5
Response from Samsung USBy R&R, September 23, 2026
Howdy Maxieglenn,
We are delighted to hear that you have chosen the Galaxy A26 5G. We are thrilled that you continue to select Samsung Galaxy devices year after year. The Galaxy A26 5G offers reliable performance, convenient 5G connectivity, and essential Galaxy features in one versatile device. Your ongoing support means a great deal to us. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are delighted to hear that you have chosen the Galaxy A26 5G. We are thrilled that you continue to select Samsung Galaxy devices year after year. The Galaxy A26 5G offers reliable performance, convenient 5G connectivity, and essential Galaxy features in one versatile device. Your ongoing support means a great deal to us. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US