Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,751 Reviews)
Open Ratings Snapshot
Rating breakdown 7,751 reviews
5 Stars
6,353
4 Stars
1,036
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
My Galaxy Fold 7 is the bee's knees
on April 13, 2026
Posted by: JJWInc
[This review was collected as part of a promotion.] This is my second Fold, upgraded from the Fold 6 to 7. I can't imagine life without the options this device provides. Texting and "quick look" tasks from the front screen. Browsing, YT'ing, gaming, and all social media activity takes place while opened.
I downloaded movies and watched on my last flight. Games look great on the wide screen. I'd estimate 90% of everything I play is built to take advantage of the wider display.
The battery on this thing is incredible. I get almost two days of full use between charges. Love it.
I've been taking advantage of the Galaxy AI features. See a Pic of something you like, capture it, and search for products or information.
If Samsung Dex supported dual monitors, I might be tempted to ditch my laptop and move to this thing full time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A lot of positive upgrades with two caveats
on April 13, 2026
Posted by: TheBeerMando
[This review was collected as part of a promotion.] First of all this is my third Z-fold device. I previously had the Z-fold 3 and then Z-fold 5. The Z-fold 7 is stilled plagued by a battery that is too small for the device. They also removed one of my favorite features the S-Pen, from this iteration. However I'm really highly satisfied with the form factor redesign. The two halves of the phone are so thin when closed it seems like a regular phone. The hinge is also way thinner and it now closes more like a book instead of a 3-ring binder. The 200 megapixel camera is also a plus however it's not as refined as the S Ultra Series phones. The previous mentioned battery capacity is a serious issue, I cannot make it through a whole day with this phone without having it on power saving mode and even then it's usually at around 30% at around 7:00 p.m.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love all the features
on April 13, 2026
Posted by: Ducetime
[This review was collected as part of a promotion.] Love the fold screen for gaming, for chatting...........
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything you need in your pocket
on April 13, 2026
Posted by: Clonee
[This review was collected as part of a promotion.] I love this new fold device!
I had the fold 2 and 3 and wow what an upgrade. Love the big screen in my pocket makes my life easier at work. The Galaxy AI WORKS AWESOME!
I GET everything done on my device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super nice easy to use I absolutely love it!!!
on April 13, 2026
Posted by: Cool1234
[This review was collected as part of a promotion.] I love the AI new updates lots of things to explore this thing does just about everything I absolutely love it, don't hesitate on buying it... Buy it now!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Z fold 7
on April 13, 2026
Posted by: Hong90
[This review was collected as part of a promotion.] I’ve been using this phone for a while and honestly I’m really impressed. The foldable design is super convenient—feels like having both a phone and a mini tablet in one. The inner screen is large, bright, and perfect for watching videos or multitasking.
Performance is smooth and fast for daily use and even gaming. I love being able to open multiple apps at once—it makes everything easier, especially for work or social media.
The camera is good and takes nice, clear photos, though not the absolute best compared to some flagship phones. Battery life is decent and lasts me a full day with normal use.
Overall, a great choice if you want something unique and powerful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Omg!! Awesome features!!!
on April 13, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] The Galaxy AI on my z-fold 7 is always on point for me it helps me with my lessons with class and with work and help organize my home life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 7 Making Life Better
on April 13, 2026
Posted by: Samsung4Lyfe
[This review was collected as part of a promotion.] I cannot put this phone down. The Fold 7 has completely changed how I use my phone every day. That inner screen is so good multitasking, I'll have YouTube running on one side while browsing Reddit or checking emails on the other. It is just so smooth. Gaming on this thing is insane too! The display makes it feel like I'm carrying a tablet.
Galaxy AI is probably my favorite part though. The summarization features save me so much time and the photo editing tools are incredible. Just the other day I erased a group of strangers from a photo in seconds. I use this phone for everything. Streaming shows on lunch breaks, managing work on the go, researching tech purchases and even tuning settings for my car audio setup. The slim design surprised me. It's lighter than I expected and the crease is barely noticeable. If you've been on the fence about foldables, THIS is the one. Best phone I've ever owned, hands down.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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