Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Great phone
on September 24, 2026
Posted by: TECHPRO
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐
The Galaxy Z Fold7 has completely changed the way I use my phone!
I’ve always wanted a phone that could give me the convenience of a smartphone while still providing the screen space of a tablet, and the Z Fold7 delivers exactly that. The large inner display is fantastic for multitasking, watching videos, browsing the web, and getting things done without constantly switching between apps.
I also love how slim and premium the Fold7 feels. It’s impressive how Samsung has managed to pack so much technology into such a sleek device. The cameras take excellent photos, the performance is fast and smooth, and the battery easily keeps up with my everyday use.
One of my favorite features is being able to run multiple apps at once. Whether I’m checking email while browsing, watching a video while messaging, or handling everyday tasks, the Fold7 makes everything feel more productive.
Overall, the Galaxy Z Fold7 feels like more than just an upgrade—it feels like having a phone and mini-tablet in one device. I’m extremely happy with it and would definitely recommend it to anyone looking for something innovative, powerful, and different from a traditional smartphone.
Samsung really nailed it with the Z Fold7! 📱🔥
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on September 24, 2026
Posted by: Joshua
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 7 over the normal Galaxy S series phone as I was wanting to try something new. Overall, the phone is like an S series, but with extra functionality. The inside screen is very nice although I do miss some of the ruggedness of the other phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on September 24, 2026
Posted by: Kposki
[This review was collected as part of a promotion.] Am so happy I chose this device it’s been very helpful with work and the Ai feature is just so good feels like a phone from the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the durability and feel
on September 24, 2026
Posted by: Nick4823
[This review was collected as part of a promotion.] I chose this Samsung device because it fits seamlessly into my daily routine. I use it for streaming, browsing, work, and relaxing with movies and shows. The display quality, performance, and overall ease of use make it a reliable part of my day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold phone and so much more
on September 24, 2026
Posted by: Knotty
[This review was collected as part of a promotion.] I choose the galaxy fold phone for its functionality. Big screen - my go to tablet. Makes watching a movie easy to see and working on documents a breeze. Closef itfunctions as a regular phone with sleek design. Great camera as well. This one is a keeper.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good overall
on September 24, 2026
Posted by: 9374593
[This review was collected as part of a promotion.] Good overall but I had an issue with inner screen which unfortunately warranty denied but it should be covered. Dead pixels on inner screen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It is very cool but don't fold more than 150 times
on September 24, 2026
Posted by: Goofy35
[This review was collected as part of a promotion.] It is very good at streaming and playing video games and everything but it just sucks. Cos. I got mine almost last year. And I can't even use the big screen feature anymore because I kept on folding it more and more and I get that was a user problem. But it seems like it should have been way harder than like 150 folds. To break the big screen
Value
3
Response from Samsung USBy R&R, September 30, 2026
Hello Goofy35,
The Galaxy Z Fold7 boasts a large foldable display, exceptional entertainment features, and powerful multitasking capabilities for both gaming and streaming. We appreciate that you initially enjoyed these aspects, and we understand your concerns about the inner display not working after repeated folding. Your feedback regarding the durability of foldable screens is crucial as Samsung continues to improve its foldable technology. Thank you for sharing your experience with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
The Galaxy Z Fold7 boasts a large foldable display, exceptional entertainment features, and powerful multitasking capabilities for both gaming and streaming. We appreciate that you initially enjoyed these aspects, and we understand your concerns about the inner display not working after repeated folding. Your feedback regarding the durability of foldable screens is crucial as Samsung continues to improve its foldable technology. Thank you for sharing your experience with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on September 24, 2026
Posted by: HotdogsRule
[This review was collected as part of a promotion.] I chose Samsung all the time. This phone is great. More screen to play my games and it was great to stream videos while I was on my cruise.
Value
5
Written by a customer while visiting Samsung US