Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Industry leading device
on September 24, 2026
Posted by: AyyoMaxxim
[This review was collected as part of a promotion.] I chose to go back to Samsung after seeing how aesthetically appealing the Z Fold 7 is. Samsung has always been a favorite of mine in overall design and the various products they offer. The Z Fold 7 is ahead of the competition, from beautifully crafted to fit perfectly in my hand. To the screen being very bright and rich in colors. The battery life is excellent for my day to day usage. The amount of features and functionality my Fold 7 offers is without a doubt worth every penny. I am not big on companies that use their brand or logo as a reason to increase the cost of a device. This is where Samsung wins me over every time. The price to performance and amount of phone you get is priced accordingly. Not a penny more and not a penny less. I personally feel Samsung is a building machine as a company who is continuously innovating their products while still keeping the customer in mind when it comes to pricing and affordability. My Z Fold 7 is perfect, a 10/10 device. In my honest opinion there has not been a device with this level of quality in such a long time. Which is why I’m happy I made the switch back to Samsung. I highly recommend you to give the Z Fold line a chance. It will change the way you use and see your phone from day to day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smasung Galaxy Z fold Best the phone ever
on September 24, 2026
Posted by: AggiesAGM
[This review was collected as part of a promotion.] I chose the Galaxy z fold 7 to replace my s21 ultra because of all the awesome features. Samsung did NOT disappoint with this phone. The z fold 7 has a nice huge , bright, display that is easy to see . The phone is super responsive and the battery stays a good while . I upgraded to the biggest memory offered as well . I really like the e-sim capabilities and especially with being able to put more than one number in the phone since I use mine for my business account.
I absolutely love this phone and super happy with it. Samsung offers an incredible full warranty at a good price too.
I can't say enough about this phone.
Multitasking is awesome , bring able to have multiple screens open and running while still being able to actually see what's on the screen is amazing.
I can't say enough about this phone.
Multitasking is awesome , bring able to have multiple screens open and running while still being able to actually see what's on the screen is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dual Screen phone at its best
on September 24, 2026
Posted by: ShopRunner4k
[This review was collected as part of a promotion.] Coming from a normal single-screen phone, the outer cover screen on the Samsung Galaxy Z Fold7 feels completely familiar and easy to use for quick texting.Unfolding the device reveals a gorgeous 8-inch inside screen that turns browsing websites and watching videos into a mini-tablet treat.It is surprisingly thin and light, so it slides into your pocket just like a regular phone instead of feeling like a heavy brick.Opening it up to run two apps side-by-side makes multitasking feel genuinely useful. Getting a pocket phone and a big screen in one device completely changes how you use technology
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the folding-ness
on September 24, 2026
Posted by: CobaltRift
[This review was collected as part of a promotion.] I was skeptical to buy a folding phone due to known issues(IYKYK). I chose to get Galaxy Z Fold 7 and it's been fun and exciting ride using it over the year. The features this phone have makes my day to day life easier and the inner display immersive 🙌🏼
Absolutely loving it!!
Absolutely loving it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold That Changed My daily Routine
on September 24, 2026
Posted by: FlexLifeMode
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold because I wanted a device that could handle work, multitasking, and entertainment all in one. The large unfolded screen makes everything feel smoother and more productive, and the Flex Mode is perfect for video calls and hands‑free use. The performance is fast, the battery lasts through my day, and the build feels premium. I’m really glad I chose the Z Fold — it’s easily the most versatile device I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great device, but it could be better.
on September 24, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] I chose the Samsung Z Fold 7 and it has a lot of great perks. The screen is definitely bigger, still very light weight (or manageable for most), and within a decent price point at the time of purchase. The resolution is great and streaming/playing games has never been better on a mobile device.
Unfortunately, the downsides that I've experienced are almost as impactful as the good. The battery does drain relatively quickly throughout the day. You can do things to optimize your life like closing idle apps, closing apps in general or power saving, but I think the battery could have been better. The camera quality is TERRIBLE. I get it's supposed to be more a tablet, but still. I compared the picture quality now with my Galaxy Ultra and it's on a lower level for sure. For the price I'm paying, it would've been nice to keep the pen, especially because this is a tablet phone... But most of all, my Bluetooth keeps disconnecting. I bought this phone brand new and haven't been super impressed so far. 6.5/10 stars
Value
3
Response from Samsung USBy R&R, September 30, 2026
Hi Samsung4life,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device features a large foldable display, a lightweight design, and powerful multitasking capabilities, making it perfect for immersive streaming and gaming. We’re pleased to hear that you are enjoying the impressive screen and resolution. We also acknowledge your concerns regarding battery life, camera performance, Bluetooth disconnections, and the absence of S Pen support. Your detailed feedback is invaluable as Samsung works to enhance its foldable devices. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device features a large foldable display, a lightweight design, and powerful multitasking capabilities, making it perfect for immersive streaming and gaming. We’re pleased to hear that you are enjoying the impressive screen and resolution. We also acknowledge your concerns regarding battery life, camera performance, Bluetooth disconnections, and the absence of S Pen support. Your detailed feedback is invaluable as Samsung works to enhance its foldable devices. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Response from Samsung USBy R&R, September 30, 2026
Hi Samsung4life,
The Galaxy Z Fold7 boasts a large foldable display, a lightweight design, and powerful multitasking capabilities, making it ideal for immersive streaming and gaming. We're glad to hear that you're enjoying its impressive screen and resolution. We also acknowledge your concerns about battery life, camera performance, Bluetooth disconnections, and the lack of S Pen support. Your detailed feedback is invaluable as Samsung continues to improve its foldable devices. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 boasts a large foldable display, a lightweight design, and powerful multitasking capabilities, making it ideal for immersive streaming and gaming. We're glad to hear that you're enjoying its impressive screen and resolution. We also acknowledge your concerns about battery life, camera performance, Bluetooth disconnections, and the lack of S Pen support. Your detailed feedback is invaluable as Samsung continues to improve its foldable devices. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
First time Samsung buyer
on September 24, 2026
Posted by: Rammysamsung
[This review was collected as part of a promotion.] This is my first time buying a Samsung phone, and I’m honestly loving my new Galaxy Z Fold7! The design, display, and overall experience have been amazing so far. I’m really happy with my purchase and would definitely recommend it to my friends and family. I’ll definitely be telling them to give Samsung a try! ⭐⭐⭐⭐⭐
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fold 7 Iser Review
on September 24, 2026
Posted by: Fold7Odyssey
[This review was collected as part of a promotion.] Fold 7- This is a great mobile device. I choose to use it for personal and business purpose, especially with its screen multitasking functionality. Would like a better quality camera for the price. Still a great and an aesthetically pleasurable mobile phone.
Value
4
Written by a customer while visiting Samsung US