Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7 out of 5
4.7
(7,751 Reviews)
Open Ratings Snapshot
Rating breakdown 7,751 reviews
5 Stars
6,353
4 Stars
1,036
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product. 
(
652 out of 754
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5 out of 5
5
One of the best phone I ever had in my life
on April 27, 2026
Posted by: JayTwo
[This review was collected as part of a promotion.] In my case I have to Google pixel 9 Pro 4 and decided to switch it to the Galaxy Z Fold 7 and honestly it's one of the best choices I ever had to make the future of the Galaxy AI the apps the video quality everything it's phenomenal and I got the Samsung 8 and the Galaxy air buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The quality nice big screen very fast is you said
on April 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The device is very good. Great for work, schoolwork an average day life.I want you to pour me a drink
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
What What This is amazing
on April 27, 2026
Posted by: Mammaof4
[This review was collected as part of a promotion.] Faster, smoother love the size. I love it even more than I thought I would..10 times studer than I expected!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ahead of it's time... Too far
on April 27, 2026
Posted by: SwampMan86
[This review was collected as part of a promotion.] I bought this phone because I have arthritis issues and thought having a larger surface would be great for the keyboard. It is for Galaxy based apps, but no one else has caught up yet. Most apps reduce to the size of a normal phone screen in the middle of the screen, making it difficult to use while open. The camera is mediocre- think pre-S10. Galaxy AI still could use some work, I have found third party AI performs better for tasks I use it for.
Value
4 out of 5
4
Response from Samsung USBy R&R, April 30, 2026
Howdy SwampMan86,

Thank you for sharing your thoughts on the Galaxy Z Fold7. The larger display significantly enhances how the device can be used in daily life. The Galaxy Z Fold7 is designed to combine flexibility and productivity, and your feedback emphasizes the importance of app optimization for various experiences. We appreciate you taking the time to provide your insights to Samsung.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 27, 2026
Posted by: Nikkinunu
[This review was collected as part of a promotion.] Great phone simply amazing does everything I want and need
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing feeling product..love it!
on April 27, 2026
Posted by: Samsung4life
[This review was collected as part of a promotion.] Love this phone. Looks and feels like a slab phone but it has an amazing surprise. The foldable tablet makes multi tasking easy. A little on the delicate side but still very versatile and does survive a fall or 2.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung does it again!
on April 27, 2026
Posted by: Cjva634
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is an absolute game-changer and easily the best tech upgrade I’ve made in years. The new 200MP camera is a beast; whether I’m capturing quick shots on the go or taking high-res photos, the clarity is on a whole different level, especially in low light. But the real magic is the Galaxy AI. Having Gemini Live integrated so smoothly makes multitasking feel effortless, and the generative editing tools on that massive 8-inch screen are perfect for cleaning up shots or getting creative. It’s the first time a phone really feels like it’s keeping up with how I actually live and work—it’s powerful, fast, and the AI features actually make life easier rather than just being a gimmick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect in every way
on April 27, 2026
Posted by: Yaboyhec
[This review was collected as part of a promotion.] Amazing phone, and perfect size. I have small hands and this phone is perfect for me; both inside and outside screens are perfect. The Z6 was a bit narrow, but Samsung fixed that with this phone. I mean, yeah, a regular size like the S26 Ultra would be fantastic, but will it really?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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