Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Best Foldable Phone I’ve Owned
on September 24, 2026
Posted by: Trchexplorer
[This review was collected as part of a promotion.] I’m very impressed with the Galaxy Z Fold7. The design feels premium, sleek, and surprisingly comfortable to use. The large foldable display is excellent for multitasking, watching videos, browsing, and getting work done. The screens are bright and sharp, performance is fast and smooth, and the cameras take excellent photos. I also appreciate how convenient it is to have a regular phone and a tablet-like experience in one device. Overall, the Galaxy Z Fold7 has been a great experience and feels like a major step forward for foldable phones. 5 stars!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy line
on September 24, 2026
Posted by: Lovegigi
[This review was collected as part of a promotion.] I have been in the Samsung ecosystem for many many years. S Series, Note Series and now the Z Series. This is the best one yet. I love that the tech continues to evolve. I use my phone for everything. Multitasking is the best feature for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my galaxy fold 7!
on September 24, 2026
Posted by: Lovemyfoldphone
[This review was collected as part of a promotion.] I chose a galaxy fold 7 for work and I am so glad I did. I love the fold, I love seeing my documents and photos bigger so I can show clients contents on my phone so much easier. I watch shows and do so much more. I love that the main screen top is a normal phone by itself. My only critique is the camera quality is not my favorite and the camera sticks out in the back causing a wobble. But outside of that, i love everything about it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with my Z Fold 7!
on September 24, 2026
Posted by: Berly7
[This review was collected as part of a promotion.] I chose this phone for the added folder out screen, which makes the phone a cross between a cell phone and a tablet. This model is thin, light with a clean design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Work phone
on September 24, 2026
Posted by: Guywithzfold7
[This review was collected as part of a promotion.] I chose this phone for it versatility. I can read and send emails but I can also view blue prints for work on a bigger screen if I need to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fold is the best
on September 24, 2026
Posted by: Honey21
[This review was collected as part of a promotion.] I had fold 5 and now I upgraded to fold 7 because I liked the Samsung features and fold model is an added advantage
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on September 24, 2026
Posted by: Parzival
[This review was collected as part of a promotion.] I chose to make the jump to the Z Fold 7 ultra. Due to the increased functionality in comparable size to a regular s series. Since using the fold, I have to say, I don't think I'll be able to go back to a non foldable phone. The ability to multitask and leverage the larger screen for videos is incredible. I spend a lot of time working through emails and being able to use the interior screen has streamlined this significantly. I have been using the phone for approximately six months now and have had no issues and I would highly recommend jumping on the fold train for anyone who has been holding out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but feels like it's missing features
on September 24, 2026
Posted by: Ace2406
[This review was collected as part of a promotion.] I chose to purchase the fold 7 on its release and have had a very pleasant experience. Very impressed by the form factor and at first the folded screen. However a few months later I found that the crease in the screen was much more pronounced and the open state was not as flat as it was at first. I also feel like the software holds the form factor back as many apps do not allow multi screen split and seeing as the open state is literally 2 phones real estate the user should be able to use ANY 2 apps alongside each other. Other than that besides a few software glitches and having to restart my phone a couple of times I've had a great experience with it. My reasons for 4 stars and not 5 apart from the above mentioned is.
1. Larger battery capacity. It doesn't last a day especially if you ust the open state. That doesn't even last half the day.
2. Faster charging. At this price point we should be getting that upper limits of charge speed both wired and wireless.
3. Magnet. I absolutely love the look and feel of this phone but I have to use a case that has magnets in it so I can use my accessories and car .mounts etc. Now if the sacrifice for not having built in magnets were for a massive battery or needed space for faster charging hardware I'd understand the lack of this feature.
4. And this is I believe solved by the new fold 8 because of the form factor but a lot of the screen real estate is lost for full screen videos. Its slightly bigger than the outside screen.
1. Larger battery capacity. It doesn't last a day especially if you ust the open state. That doesn't even last half the day.
2. Faster charging. At this price point we should be getting that upper limits of charge speed both wired and wireless.
3. Magnet. I absolutely love the look and feel of this phone but I have to use a case that has magnets in it so I can use my accessories and car .mounts etc. Now if the sacrifice for not having built in magnets were for a massive battery or needed space for faster charging hardware I'd understand the lack of this feature.
4. And this is I believe solved by the new fold 8 because of the form factor but a lot of the screen real estate is lost for full screen videos. Its slightly bigger than the outside screen.
Value
4
Written by a customer while visiting Samsung US