Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Quite nice
on September 25, 2026
Posted by: Johnson
[This review was collected as part of a promotion.] I've used the Galaxy Z Fold 7 for over a year and it remains a versatile daily driver for work and play. Open it is a compact tablet great for multitasking, reading, and video. The screen needed repair once, and Samsung's service was fast and excellent. Battery life is the main compromise, less than a day with heavy use. I'm looking forward to silver based batteries that can full charge within 20 minutes, hold much more power, and hopefully last a week or more.
Value
5
Response from Samsung USBy R&R, September 25, 2026
Ahoy Johnson,
The Galaxy Z Fold7 brings incredible versatility to everyday life with its expansive display, multitasking capabilities, and immersive viewing experience. We're happy to hear our service team took great care of you! We also appreciate your feedback regarding battery life during heavy use and your hopes for future charging innovations. Thank you for sharing your experience with Samsung!
-Ty
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The Galaxy Z Fold7 brings incredible versatility to everyday life with its expansive display, multitasking capabilities, and immersive viewing experience. We're happy to hear our service team took great care of you! We also appreciate your feedback regarding battery life during heavy use and your hopes for future charging innovations. Thank you for sharing your experience with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Best multi functional phone in the industry
on September 25, 2026
Posted by: BishopNyaku
[This review was collected as part of a promotion.] Phones works wonders, I run a construction company and have crews and clients to deal.with , my fold7 is my mobile work hub and thing stays operating 24/7 . I like the way its fast and processing .
Value
4
Response from Samsung USBy R&R, September 25, 2026
Hey there BishopNyaku,
Running a construction business demands a device that can keep pace with your needs. The Galaxy Z Fold7 offers fast performance, a large display, and convenient multitasking features to help you stay connected with your teams and clients throughout the day. We’re excited that it has become your mobile work hub. Thank you for choosing Samsung!
-Ty
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Running a construction business demands a device that can keep pace with your needs. The Galaxy Z Fold7 offers fast performance, a large display, and convenient multitasking features to help you stay connected with your teams and clients throughout the day. We’re excited that it has become your mobile work hub. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
ZFOLD NO TURNING BACK
on September 25, 2026
Posted by: Deebee
[This review was collected as part of a promotion.] I chose the Z Fold series to be one of the best phones ever made on earth!
The blazing fast speeds...Switching screens is a breeze. I am a true blue fan. I tried once ..Just once and knew the dependability was. The screen is sharp and my battery lasts for quite some time without the need to charge.
I currently have it in the Samsung mint color in which I get multiple comments on how they wish they had chosen the same.
I truly honestly believe this Zfold 7 is indestructible.
The blazing fast speeds...Switching screens is a breeze. I am a true blue fan. I tried once ..Just once and knew the dependability was. The screen is sharp and my battery lasts for quite some time without the need to charge.
I currently have it in the Samsung mint color in which I get multiple comments on how they wish they had chosen the same.
I truly honestly believe this Zfold 7 is indestructible.
Value
5
Response from Samsung USBy R&R, September 25, 2026
Hi there Deebee,
Now that's what we love to hear! The Galaxy Z Fold7 combines lightning fast performance, a stunning foldable display, and reliable battery life to deliver an exceptional experience. We're especially happy that your Mint finish is turning heads! Thank you for your loyalty and for being part of the Samsung family!
-Ty
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Now that's what we love to hear! The Galaxy Z Fold7 combines lightning fast performance, a stunning foldable display, and reliable battery life to deliver an exceptional experience. We're especially happy that your Mint finish is turning heads! Thank you for your loyalty and for being part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Phone
on September 25, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] This is my third Samsung. I have seen a notable improvement in each new model. The Galaxy Z-Folds are like having a small laptop at your fingertips. I can do anything on my Z-Fold 7 that I can do on my Samsung tablet or my laptop. I can even print on my HP from my Z-Fold 7. If you are looking for a cellphone that can perform just above any computer task look no farther than a Samsung Z-Fold product.
Value
5
Response from Samsung USBy R&R, September 25, 2026
Hello there Love2Shop,
It's fantastic to know how much you love your Galaxy Z Fold7! With its large display, powerful multitasking features, and convenient printing capabilities, it’s designed to help you achieve more right at your fingertips. We're delighted that each generation continues to impress you. Thank you for your ongoing loyalty to Samsung!
-Ty
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It's fantastic to know how much you love your Galaxy Z Fold7! With its large display, powerful multitasking features, and convenient printing capabilities, it’s designed to help you achieve more right at your fingertips. We're delighted that each generation continues to impress you. Thank you for your ongoing loyalty to Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This device has great multitasking features
on September 24, 2026
Posted by: Knutthouse
[This review was collected as part of a promotion.] I chose the z food 7 because of work. I wanted singing for work that I could use and thee landscape to view details in a meeting.
This device has far exceeded my expectations.
I love the Z Fold series and the use of ease it provides.
Value
4
Response from Samsung USBy R&R, September 25, 2026
Hi Knutthouse,
We're delighted your Galaxy Z Fold7 has exceeded your expectations! Its expansive display, convenient landscape viewing, and powerful multitasking features make reviewing meeting details and managing daily work feel effortless. It's wonderful knowing your device has become such a valuable part of your workflow. Thank you for choosing Samsung!
-Ty
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We're delighted your Galaxy Z Fold7 has exceeded your expectations! Its expansive display, convenient landscape viewing, and powerful multitasking features make reviewing meeting details and managing daily work feel effortless. It's wonderful knowing your device has become such a valuable part of your workflow. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
First experience owning a foldable
on September 24, 2026
Posted by: Samsungfan2016
[This review was collected as part of a promotion.] I chose the fold 7 because it has a smaller main screen which makes it easier for me to do things single handedly and the phone feels more secure in my hand that way. When opened, I'm able to play game boy emulator games and watch my shows on a bigger screen. The picture quality is great my only complaint is about glare which is very prominent when the inner screen isn't cleaned.
Value
4
Response from Samsung USBy R&R, September 25, 2026
Hola Samsungfan2016,
We're thrilled that your first foldable experience is with the Galaxy Z Fold7! Its convenient cover screen, spacious inner display, and vibrant picture quality enhance everything from daily tasks to gaming and streaming. We value your feedback regarding screen glare, particularly when the display needs cleaning. Thank you for choosing Samsung!
-Ty
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We're thrilled that your first foldable experience is with the Galaxy Z Fold7! Its convenient cover screen, spacious inner display, and vibrant picture quality enhance everything from daily tasks to gaming and streaming. We value your feedback regarding screen glare, particularly when the display needs cleaning. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features and it’s lightweig
on September 24, 2026
Posted by: Vish2l
[This review was collected as part of a promotion.] I've been using the Galaxy Z Fold 7 and I'm really impressed. The biggest change is how thin and light it is. Folded, it feels like a normal phone in my pocket, and when I open it, I get a big, beautiful 8-inch screen that's great for videos, reading, and multitasking. The crease is barely noticeable now.
Performance is super smooth. Apps open instantly, switching between split-screen apps is easy, and games run without any lag. Both displays are bright and sharp, even outdoors.
Value
4
Response from Samsung USBy R&R, September 25, 2026
Howdy Vish2l,
We're excited to hear that you're enjoying your Galaxy Z Fold7! Its sleek and lightweight design, impressive 8-inch display, and seamless multitasking capabilities perfectly combine convenience and entertainment. It's great to know that you're finding joy in everything from gaming to reading. Thank you for choosing Samsung!
-Ty
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We're excited to hear that you're enjoying your Galaxy Z Fold7! Its sleek and lightweight design, impressive 8-inch display, and seamless multitasking capabilities perfectly combine convenience and entertainment. It's great to know that you're finding joy in everything from gaming to reading. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Zfold 7 review first time user
on September 24, 2026
Posted by: Freedudeman
[This review was collected as part of a promotion.] I chose the zfold 7 just for the novelty of it.
It is as good as the galaxy 24 i traded in for it.
The only thing i feel is drawback is the feel of the screen when typing on it. It feels kind of rough beneath the surface and at the seam in the middle. Not as smooth as a regular phone glass screen.
I find that i rarely fold it over to put in a pocket because it feels bulky when i do that.
The screen picture quality is very nice, the processor speed is really good too.
As small as ram is now and cheap, i wonder why only 12 gig is in the system and not 16, 24, or 32. The storage ssd is more than adequate at 256 or 512 gig.
Not a camera person so no judgement is made. Seems more than adequate for my purposes.
I will probably upgrade to the zfold 8 but i chose toit nd see what the reviews on it were first.
Overall grade is 9 out of 10.
It is as good as the galaxy 24 i traded in for it.
The only thing i feel is drawback is the feel of the screen when typing on it. It feels kind of rough beneath the surface and at the seam in the middle. Not as smooth as a regular phone glass screen.
I find that i rarely fold it over to put in a pocket because it feels bulky when i do that.
The screen picture quality is very nice, the processor speed is really good too.
As small as ram is now and cheap, i wonder why only 12 gig is in the system and not 16, 24, or 32. The storage ssd is more than adequate at 256 or 512 gig.
Not a camera person so no judgement is made. Seems more than adequate for my purposes.
I will probably upgrade to the zfold 8 but i chose toit nd see what the reviews on it were first.
Overall grade is 9 out of 10.
Value
4
Response from Samsung USBy R&R, September 25, 2026
Good day Freedudeman,
We're delighted you're exploring your first foldable experience with the Galaxy Z Fold7! Its vibrant display, powerful processor, and generous storage offer plenty of versatility for everyday use. We appreciate your detailed feedback regarding the screen texture, folding experience, and memory capacity. Your insights are valuable as we continue innovating. Thank you for choosing Samsung!
-Ty
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We're delighted you're exploring your first foldable experience with the Galaxy Z Fold7! Its vibrant display, powerful processor, and generous storage offer plenty of versatility for everyday use. We appreciate your detailed feedback regarding the screen texture, folding experience, and memory capacity. Your insights are valuable as we continue innovating. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US