Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Phone is good.
on September 26, 2026
Posted by: Tx4136
[This review was collected as part of a promotion.] The fold is a good phone. The camera is not as good as the Galaxy series. I will be getting the new ultra 26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 8 phone
on September 26, 2026
Posted by: Linabea
[This review was collected as part of a promotion.] I love this phone. I enjoy being able to open it like a tablet if I have to write a message or able to watch full screen movies. Some of these models dont come with stylus so you have to order one which I really dont understand why they dont. But its awesome to beable to write with and easier to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Improvements!!!
on September 25, 2026
Posted by: Komwriter
[This review was collected as part of a promotion.] I’ve been really impressed with the Galaxy Z Fold 7 so far. The slimmer and lighter design makes a huge difference compared to previous Fold models, and it feels much more comfortable to use as an everyday phone.
The large inner display is still my favorite part. It’s great for watching videos, multitasking, browsing, and just having more screen real estate when I need it. The outer display is also much more comfortable to use for quick tasks than older Fold models.
Performance has been excellent, everything feels fast and smooth, and the cameras have been great for what I use them for. Battery life has also been solid for my daily use.
Overall, the Z Fold 7 feels like a much more refined version of the Fold concept. It’s definitely an expensive phone, but if you like the idea of having a phone and mini-tablet in one device, it’s been a fantastic experience for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
2nd Z Fold
on September 25, 2026
Posted by: Boone5269
[This review was collected as part of a promotion.] I choose Z Fold for the compact size when closed, fits in pockets easily, less bulky.
Open it is the perfect size for viewing anything and everything. Perfect mini computer. The Fold is a non issue. Never notice it. Slim, light weight, easy use, beautiful graphics. Exceptional picture capacity. May upgrade to Z8 Ultra.
Open it is the perfect size for viewing anything and everything. Perfect mini computer. The Fold is a non issue. Never notice it. Slim, light weight, easy use, beautiful graphics. Exceptional picture capacity. May upgrade to Z8 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 25, 2026
Posted by: Nascar088
[This review was collected as part of a promotion.] I’m pretty sure opening this phone in public makes me look like a sci-fi villain closing a high-stakes trade deal, and frankly, I love it. The screen folding in half never gets old—my friends are still waiting for it to snap, but it just keeps flexing on them. I chose the Z Fold7 because having a whole tablet in my pocket is the only way I can justify "multitasking" (aka watching YouTube while pretending to check my email). 10/10, would unfold dramatically again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision
on September 25, 2026
Posted by: Kessiegirl
[This review was collected as part of a promotion.] When it came time to upgrade my phone I was tasked with either staying with the ever faithful Galaxy S25 or taking a chance and going for my first fold, and boy am I glad I choose the fold. My main concern was the how the screen would keep over time, but it stays seemless with crisp clarity and vibrant colors. The camera is flawless, and has remarkable quality. The pictures come out perfect. What really sold me though was the multitasking feature when you folded open you can have up to three screens at the same time. I can't tell you how many times I've used this and how much time and effort it has saved me. Overall this phone has exceeded my expectations in every way, and will forever be my go to phone from here on out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Already have a screen defect
on September 25, 2026
Posted by: TWeber3425
[This review was collected as part of a promotion.] I already have a small area of pixels in my screen. I love my phone, just not sure about durability and longevity. I chose to stay with Samsung but don't want to drop money annually. This is my 3rd Z fold. I am only managing to get 18 months before it is irreparable. I currently have the Z fold 7.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
More useful than you realize
on September 25, 2026
Posted by: Ubermartin
[This review was collected as part of a promotion.] After using the Galaxy Ultra Series for years I decided to switch to a foldable I've always had a Galaxy Tab or a laptop I run a construction company and after switching to the fold I find a really need my tablet or my computer the ability to do multitasking right my invoices is amazing with the fold. Without even realizing it I chose to use my phone instead of looking for another device to get work done what a game changer.
Value
5
Written by a customer while visiting Samsung US