Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
Absolutely love this phone
on September 28, 2026
Posted by: Justnick0226
[This review was collected as part of a promotion.] I am so glad I chose the Fold 7. It is amazing having a phone that turns into a tablet and back to a phone in a matter of seconds. I get compliments all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z fold 7
on September 28, 2026
Posted by: Jwood803
[This review was collected as part of a promotion.] It's a great phone especially for those who do a lot of business from their phone. Sending emails and etc. When folded out you're basically working with a tablet. Picture display is a huge plus. I could never go back to a standard sized phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Prioritizes what matters: elegant design and thin.
on September 28, 2026
Posted by: FaithCalm
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold7 is a 5-star win because it finally balances power and elegance without the heavy bulk of past foldables. It is the first foldable that doesn't feel like a science experiment, it feels like perfection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Quality is not good
on September 28, 2026
Posted by: Chay
from Virginia
I bought fold 6, never dropped but front screen become green screen. When i first got it for 4month, it has faulty charging port issue, they replace it. Then after a year front screen got green lol. What a waste of money
Features
4
Performance
4
Design
5
Value
1
Response from Samsung USBy R&R, September 29, 2026
Hey Chay,
The Galaxy Z Fold series features a large foldable display, flexible multitasking capabilities, and versatile camera options. We acknowledge your concerns about the charging port and the unexpected green screen issues, especially following your previous repair experience. Your feedback regarding device reliability and durability is valuable as Samsung continues to refine its foldable technology. Thank you for sharing your insights with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold series features a large foldable display, flexible multitasking capabilities, and versatile camera options. We acknowledge your concerns about the charging port and the unexpected green screen issues, especially following your previous repair experience. Your feedback regarding device reliability and durability is valuable as Samsung continues to refine its foldable technology. Thank you for sharing your insights with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 28, 2026
Posted by: Gabfarm95
[This review was collected as part of a promotion.] I chose this phone due to the folding aspect and i could not be happier, makes scrolling much easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the fold!
on September 27, 2026
Posted by: DetroitDaddy907
[This review was collected as part of a promotion.] I chose the fold for the huge screen! Love it. Just a few software related issues periodically but a great phone overall!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on September 27, 2026
Posted by: Bernell
[This review was collected as part of a promotion.] I chose the z fold 7 for the wider screen size to view youtube videos and movies. I am very happy and would choose it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 7 galaxy is a great phone
on September 27, 2026
Posted by: Jd222222
[This review was collected as part of a promotion.] I chose this device because its perfect for gaming and streaming it also has a built in Ai and Google ai fast processer amazing graphics on gaming you can also optimize the graphics on gaming
Value
5
Written by a customer while visiting Samsung US