Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,739 Reviews)
Rating breakdown 7,739 reviews
5 Stars
6,343
4 Stars
1,034
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
The best folding phone
on October 11, 2026
Posted by: Max741
[This review was collected as part of a promotion.] I've always been interested in the Samsung Z Fold products. I've tried the first, the second, the third, and the fourth, but there was always some compromise between the small screen and the big screen, the thickness of the device, the fragility of the device, and the care of the device.
The Fold 7 was genuinely the first generation of the Z Fold that I liked, where the front screen was big enough to use as a normal phone, and the big screen was enough to consume media on the go. I think it's the perfect medium between phone and tablet. I chose it because it strikes that balance beautifully, especially because it's thin and light when it's folded, that is very impressive.
The only drawback to this is the battery life, which isn't terrible. Fast charging makes it livable, but if I could get better battery life on a single charge, then this would be the perfect device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger front screen is everything
on October 10, 2026
Posted by: Fentfold7
[This review was collected as part of a promotion.] I chose to upgrade to the Z Fold 7 despite my Fold 6 being fairly new at the time because the wider front screen is much better than the narrow ones of old. Typing is easier and I find myself unfolding the phone less. That said, the inner screen remains as useful as ever for multitasking: respond to an email while referencing another document, have your meeting on one side of the phone with presentation slides on the other, or just have like 3 media apps running on the big screen for ultimate brainrot. It's hard to go back to a traditional smartphone when you've experienced the multitude if things on a folding phone.
That said, the one thing the Z fold can improve on is battery life. I know it's thin and powers twice the screen real estate but boy, does it guzzle battery power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folder For Life
on October 10, 2026
Posted by: Sam4evah
[This review was collected as part of a promotion.] The Galazy Z Fold 7 Ultra I purchased a little over a year ago has to be the best cell phone I have ever owned. The device is very snappy and responsive. I also like that with larger screen I can manage two apps at the same time. The other item that is a game changer is the ability to use the keyboard on the folded out screen, makes all the buttons bigger. Which my sausage like fingers appreciate since I do less back spacingto fix errors. I choose to be a Samsunger for life because they make top quality products and this phone is top of the line!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Flagship Foldable!
on October 10, 2026
Posted by: 3niGmaPanda
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 7 for its flagship processor and advanced foldable display, which provides the necessary screen real estate for seamless multitasking and demanding mobile computing workflows. This device's dynamic AMOLED 2X display, with an adaptive high refresh rate, delivers exceptional visual fluidity, while the sophisticated multi-window UI and App Pair functionality ensure unparalleled efficiency. Furthermore, the integrated Neural Processing Unit maximizes computational efficiency for complex tasks, while the robust camera array provides superior imaging and high-resolution video capture capabilities in a versatile form factor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've never been so attached to a phone like this
on October 10, 2026
Posted by: NeoChong01
[This review was collected as part of a promotion.] The Z fold 7 is my very first Foldable device and it works amazing. Its really good on the games I play, my partner doesn't like it she complains about the size and the sharp corners I love the Z fold 7 dynamics it sits quite comfortable in my hands
The multitasking on this device is on a different level too I can run 3 to 4 apps at a time and it still functions amazing no glitch, lag or frame drop overall I love the Zfold 7 and I rate it 10/10 its a master piece
The multitasking on this device is on a different level too I can run 3 to 4 apps at a time and it still functions amazing no glitch, lag or frame drop overall I love the Zfold 7 and I rate it 10/10 its a master piece
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Choice but 1 thing missing
on October 10, 2026
Posted by: CrazyPharaoh
[This review was collected as part of a promotion.] I chose the samsung galaxy fold 7 after I had the fold 5 because of its larger cover screen and thinner body and the AI functionality.
The only thing that I was really intersted in but it wasn't there is the Spen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Choice but 1 thing missing
on October 10, 2026
Posted by: CrazyPharaoh
[This review was collected as part of a promotion.] I chose the samsung galaxy fold 7 after I had the fold 5 because of its larger cover screen and thinner body and the AI functionality.
The only thing that I was really intersted in but it wasn't there is the Spen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the z fold due to the large screen
on October 10, 2026
Posted by: love2shop
[This review was collected as part of a promotion.] I chose the z fold due to the large screen but found that there was much more that set it apart from other phones. it's capable of being used like a computer when connected toa larger screen and a keyboard. many more features and a very powerful and fast phone overall
Value
5
Written by a customer while visiting Samsung US