Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Average customer rating
4.7
(7,745 Reviews)
Rating breakdown 7,745 reviews
5 Stars
6,348
4 Stars
1,035
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 1TB (Unlocked) - Jet Black
Customer Rating
5
The improvements are great.
on May 25, 2026
Posted by: Cess88
[This review was collected as part of a promotion.] Externally—compared to its predecessors—the size of the outer screen has improved, giving you the impression that you are holding a standard Galaxy S or Pro model. Its slim profile is incredibly impressive, and its productivity is truly remarkable. As for the internals—the battery, storage, RAM, and so on—they exceed all expectations; this is a smartphone in every sense of the word.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product review
on May 25, 2026
Posted by: Chethan
[This review was collected as part of a promotion.] I used to use S23 ultra i really loved that mobile after using it for 2½ years it was broken i repaired it but it didn't feel the exact same way so I decided to buy a new one i brought zfold 7 i thought it's slim less weight compared to Latest S26Ultra but the product zfold 7 is not that good the camera,screen battery is okay it's been 5months in using this im not completely satisfied my S3ultra is better than this mobile screen brightness is a problem and sometimes fold doest work screen will shift small screen to bigger screen automatically without opening
Value
3
Response from Samsung USBy R&R, June 1, 2026
Hello Chethan,
Thank you for taking the time to review your Galaxy Z Fold7. Its innovative foldable design and immersive screen experience make it a standout device for both productivity and entertainment. We appreciate you sharing what your experience has been like and value your honest feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to review your Galaxy Z Fold7. Its innovative foldable design and immersive screen experience make it a standout device for both productivity and entertainment. We appreciate you sharing what your experience has been like and value your honest feedback. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone-tablet
on May 25, 2026
Posted by: Rcp1985
[This review was collected as part of a promotion.] I use my phone as a tablet and as a phone 2 in 1. Nice big screen for playing games and for watching movies. The phone did an update with Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium qualify feel and technology packed.
on May 25, 2026
Posted by: Audio509
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is the coolest piece of tech I've ever owned. A vibrant OLED screen, tablet mode when I want to watch a show or play games on my break at work, or take a picture in amazing quality just like other flagship devices like the Samsung Galaxy ultra. Circle search, part of Galaxy ai. is almost a daily reoccurring feature that I love the most. When I shop for something I don't know the name of, the z fold 7 finds it in seconds. A z fold thin enough to feel like a normal size phone in your pocket without having to sacrifice quality. Samsung really outdid themselves with this product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool look but quality not better than fold6
on May 25, 2026
Posted by: Th2ndSun
[This review was collected as part of a promotion.] Overall fold7 is really good. I can see the improvement in performance but the building form is not better than previous version or I could say worse than fold6. The screen is starting appearing the gap in the middle of the big screen after the first month. After one year, I can feel the screen has pop around that line.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 25, 2026
Posted by: Flipz7
[This review was collected as part of a promotion.] I love the phone how works in the 2 screens also the system is wonderful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Go get yours, you won't be disappointed!
on May 25, 2026
Posted by: Shauny
[This review was collected as part of a promotion.] I absolutely L-O-V-E my Z Fold 7. This is my 3rd Fold. The first one I had broke as soon as I dropped it, Samsung definitely improved that problem. The phone is a little heavier than most phones, but well worth the money. The camera quality is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Device for Multitasking and Media
on May 25, 2026
Posted by: Chrispacas
[This review was collected as part of a promotion.] The large folding display completely changes how I handle my daily routine. For work, being able to run multiple apps side-by-side makes managing documents and keeping track of tasks incredibly efficient. When it is time to unwind, the massive screen is unmatched for streaming live sports, watching movies, and mobile gaming. What really takes the experience to the next level is Galaxy AI. It makes summarizing information and organizing my daily schedule effortless while I am on the move. It is a reliable, premium tool for both long shifts and entertainment.
Value
5
Written by a customer while visiting Samsung US